Exterior

Reviews of Holiday Inn Express Hotel & Stes Mt. Arlington Rockaway Area by IHG

2.5 out of 5
Holiday Inn Express Hotel & Stes Mt. Arlington Rockaway Area by IHG
176 Howard Blvd, Mount Arlington, NJ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 556 out of 901 reviews
Rating 8 - Good. 238 out of 901 reviews
Rating 6 - Okay. 68 out of 901 reviews
Rating 4 - Poor. 20 out of 901 reviews
Rating 2 - Terrible. 19 out of 901 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room , like breakfast
Stayed 1 night in May 2025

10/10 Excellent

Judy

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Star was excellent and incredibly helpful. Rooms very clean and comfortable. Area outside needed a little sprucing up which detracted from first impression but the staff and cleanliness of the hotel made up for it. Also sauna wasn’t working but that didn’t really matter to us. All in all really terrific stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew, Vernon

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is a very clean quiet property. The front desk staff are so great i felt like I was at the plaza hotel. Superb customer service and respectful. Housekeeping is great. Nothing was missing even the sofa bedding was there. I needed to ask nothing. Thank you for a great 5 day stay.
Stayed 6 nights in Jun 2025

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is modern, well maintained, very clean. The rooms are very very comfortable and spacious. My favorite is the comforters are so soft and warm The staff is very hospitable, courteous and professional and the complementary breakfast is very good. I have family in the area and have stayed there many times and look forward to returning very soon.
Stayed 1 night in May 2025

10/10 Excellent

Joanne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the experience was great. I would definitely recommend and book again.
Stayed 1 night in Mar 2025

10/10 Excellent

Eunice

Stayed 1 night in Apr 2025

10/10 Excellent

Lina

Stayed 1 night in May 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick and easy. The room was really clean and the bed was comfortable
Stayed 1 night in May 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet place.
Stayed 1 night in Mar 2025

10/10 Excellent

Gerhardt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Fidelia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, warm and cozy
Stayed 1 night in Apr 2025

8/10 Good

Jessica

Stayed 2 nights in Jan 2025

10/10 Excellent

Sara

Stayed 1 night in Apr 2025

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities
This motel is comfortable and convenient if you are heading in or out of NYC. The staff are friendly and helpful and the property is clean and generally well-kept.
Stayed 1 night in Apr 2025

10/10 Excellent

Carly

Stayed 1 night in Apr 2025

10/10 Excellent

Kira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean rooms and lobby. friendly staff. good options for breakfast bar. easy checkin and checkout. will go back
Stayed 1 night in Apr 2025

10/10 Excellent

MICHAEL, Vienna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

MICHAEL, Vienna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and affordable.
Stayed 1 night in Mar 2025

6/10 Okay

Robin

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service

Terrible stay

Phone rang a bunch while we were sleep. Woke us up 5 times. Terrible stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kindness Matters

The staff at the front desk are amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

THERESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is great. I have stayed here many times and every time it does not disappoint. I highly recommend it.
Stayed 1 night in Mar 2025

6/10 Okay

Teresa

Stayed 1 night in Mar 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tub and fireplace are great and room is very clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

JANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

The hotel was clean and comfortable and the staff very helpful and pleasant. The breakfast was good but not as good as I remembered, but is still better than a lot of other hotels I've stayed in. All in all we would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Ralph

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

John

Friendly, clean
Stayed 1 night in Mar 2025

10/10 Excellent

David, Sea Girt

Stayed 1 night in Mar 2025

4/10 Poor

DAN

Stayed 1 night in Feb 2025

10/10 Excellent

Katie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Great breakfast with a lot of options and huge rooms. We will stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Mary Beth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, clean room and comfortable bed. Breakfast was included and good. The rooms are a bit dark lighting wise. We will be staying again when we visit family.
Stayed 2 nights in Feb 2025

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

10/10 Excellent

Sean P.

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice and clean room which had a jetted bathtub.
Stayed 1 night in Feb 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Location was very good. My room was near elevator, it got quiet after midnight - you hear everything in the halls. Also in the am, same thing , noisy.
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great as was the rate. Floor tile in bath needed to be reset and grouted.
Stayed 1 night in Jan 2025

10/10 Excellent

Janlee

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Gordon

Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

THERESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and accommodating staff. Room was clean and comfortable. Will definitely stay here again!
Stayed 1 night in Jan 2025

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Gabriel

Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight stay

At check-in, I was greeted warmly by a very courteous individual. My updated room was very clean and comfortable. The breakfast offered a variety of cold and warm food items that would suit any guest’s tastes. It was maintained by a cordial staff member. The employees that I encountered were pleasant and efficient.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Stayed for New Year’s Eve it was an amazing experience staff was very friendly and helpful. Our reserved room was gorgeous it had a hot tube wich was so relaxing the bed was very comfortable I wish I had a mattress like that at my house!
Stayed 1 night in Dec 2024

10/10 Excellent

Edmund

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when we visit family at the lake. Always clean, quiet & staff is super nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 1 night in Dec 2024