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"Close to main train station."

"This hotel was beautifully designed, clean and friendly staff. The dinner and breakfast buffet were full of a delicious variety of dishes. We chose the cable cars to get there which was a fantastic way of exploring the area from above, but the hotel’s shuttle was super convenient for our departure. "

"Very tourist-friendly, excellent service and facilities."

"Convenient location, spacious rooms, and adequately maintained facilities to go with prompt and friendly service."

"Arrived early and was able to store luggage until check in time. Check in process was through a automated terminal with staff available to guide you through the process. Nice clean functional room with comfortable bed. Breakfast was included. Hotel is about 3 blocks from train station where there were restaurants."

"Excellent customer service, good food, nice French and Japanese meals provided daily during stay. Hotel is dated and need some facelift. Love the 3 on-site Onsens, saw an amazing sunrise on last day at hotel. Would come back to Hotel New Akao if going to Atami again. "

"Right from the beginning, the staff was very helpful! Whether it was with transportation requests or restaurant recommendations for take-out, the person at the front desk looked at multiple options and worked with us until a solution was found. "