- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was inside Kyoto station, which made traveling around the city convenient. It is also very close to many restaurants and stores. The price to use the gym and pool is a little bit expensive. The buffet breakfast is very good. There is a great variety of eastern and western food and the quality is good. The concierge staff is very helpful and friendly. In particular, Ms. Saori Maitani did outstanding work. Even before our trip, she was communicating with my wife and answering many of our questions. She helped us to plan our day trips in Kyoto and Nara so that we wouldn't waste the limited time we had. Also, the room was excellent, and we had a stunning view of Kyoto Tower from our room. All of the staff were very kind and helpful. Overall, we had a great four night stay in Kyoto. We highly recommend this hotel. If we come back to Kyoto, we would like to stay here again. Thank you.