Horrible experience. The air-conditioner is way too noisy like a running engine, it is impossible to bear the noise during the night. Moreover, the hotel is filled with impolite mainland Chinese people who speaks loudly with their doors open. One of them was even smoking in their rooms even I have expressly asked for a non-smoking room! Shouldn’t the whole floor be non-smoking? And then the shower is really weak, like dripping kind of weak. I am not sure how can people get a proper shower from such a weak waterfall. Moreover, quite a lot of things are missing in the room, for example, the room does not come with a bath rob or a razor unless you request them from the front desk, shouldn’t these be included at the very beginning? The slippers are also very cheap, like paper-thin that can be easily tear into pieces. I can’t believe this is a 4-star hotel.