- Disliked: Cleanliness, staff & service
What has happened to Magellan?
We were made to wait for nearly 40mins to be checked in. Check-in service is so slow motion, it's not acceptable. Staff were friendly, but not well trained at all. Ordered a bottle of wine, but the wine still served even though the bottle had leaked wine leak mark on it's side. Swimming pool was not cleaned as should be with wet wipes found inside the pool. mattress was old and badly sprung, which was covered over by thick bed underlay. Maintenance of the property is obviosly lacking.