- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place for family vacation. Service and staff were very good and polite. Would like to go again. Strongly recommended to other.
Book online or call:02 7743 8472
Located in Tuaran, Shangri-La's Rasa Ria Resort & Spa is on a private beach. Upside Down House and Tamparuli Suspension Bridge are local landmarks, and the area's natural beauty can be seen at Dalit Beach and Karambunai Peninsula.查看Tuaran旅遊指南
This is a great resort that provides many activities for the guests. All of the staff are friendly and very competent. However, they are extremely understaffed to service a resort of this size. Each time I try to make a reservation at the restaurant or an activity, even to buy ice cream, there is always a wait of at least 15 minutes. Yes, we are on vacation and we have a lot of time. But we don’t want to spend our vacation waiting on staff. When we are on vacation, we want the staff to wait on us. It was quite surprising to find out that they charge for all activities, including non-motorized water sports. And because of its location, it was quite expensive to get anywhere. Even the staff admitted that once we mark the resort as a pick up or drop off point, the Grab rate goes up.