- Liked: Staff & service, room comfort
Booked for the pool
A return trip here after an overnight at Sandakan. Not upgraded this time. Staff very friendly and helpful. Room needs a thorough clean, especially the bathroom, particularly the sink area - it's black around the edges. Had a bizarre leak from the ceiling area and came back to a massive puddle of water in the entry way to the bathroom with water still running down the walls. Techs were sent to fix, and drained the aircon overflow tray in the ceiling which seems to fix the problem. The hotel is in a handy location for exploring the centre of town and the swimming pool is fabulous to cool off in during the heat of the middle of the day. Enjoyed the bar downstairs with live music (but forgot how much smoking is still allowed). My sister totally enjoyed the massages by the pool.