- Disliked: Staff & service
DO NOT BOTHER STAYING
We booked on hotels.com and the receptionist refused to let us enter and told us the hotel is fully booked. He refused to give us back any refund and told us to leave. After arguing with him for a while, he finally gave in and gave us the key to the room. Basically, he had vacant rooms but chose to fake as if the hotel is fully booked so that he could earn our money without us actually staying in there. We do not have 50RM with us and offered to put 20SGD as deposit. The next day, instead of returning the 20SGD, he gave us 50RM. The sounding in the room is poor, can hear next door easily.