- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
By far the worst resort I've ever been to. Outdated rooms, overcrowded facilities, and VERY spotty room cleaning. I was horrified to see a used razor as part of the amenities kit and when I brought it up to the front desk's attention they refused to admit guilt (saying it was a supplier issue) and on top of that had to demand compensation. Seriously? Any other 5-star resort would immediately apologize first and at least offer a free breakfast voucher for the trouble. Not here. Bali is known for its amazing resorts and service. If you're spending that kind of money anyway, you have tons of better and friendlier options.