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Get an overview of this hotel Family-friendly Interlaken hotel in Central Interlaken, near Lake Brienz

VIP Room Upgrades & More

Popular highlights

Breakfast included
Free WiFi
Indoor pool
Outdoor pool
Business center

Location

This family-friendly Interlaken hotel is located on the boardwalk, just steps from Hoeheweg and Kunsthaus Interlaken. Lake Brienz and Lake Thun are also within 2 mi (3 km). Interlaken West Station is 7 minutes by foot and Interlaken Ost Station is 12 minutes.

Hotel Features

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free buffet breakfast, free WiFi in public areas, and a free ski shuttle are also provided. Other amenities include an outdoor pool, a 24-hour fitness center, and a bar/lounge.

Room Amenities

All 216 individually decorated rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also find conveniences like refrigerators and coffee makers.

VICTORIA-JUNGFRAU Grand Hotel & Spa

Renovations & Closures

The property will be renovating from 08 December 2019 to 17 December 2019 (completion date subject to change). The following areas are affected:
  • Spa
  • Spa tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, VICTORIA-JUNGFRAU Grand Hotel & Spa features outdoor tennis courts and an indoor tennis court. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site at this 5-star property. Event facilities measuring 6641 square feet (617 square meters) include conference space. This luxury hotel also offers an outdoor pool, an indoor pool, and a 24-hour fitness center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

VICTORIA-JUNGFRAU Grand Hotel & Spa is a smoke-free property.

  • Picnic area 
  • Bar/lounge 
  • Elevator 
  • Free self-serve breakfast 
  • Indoor pool 
  • 24-hour front desk 
  • Business center 
  • Porter/bellhop 
  • Dry cleaning/laundry service 
  • Valet parking (surcharge) 
  • Outdoor pool 
  • Computer station 
  • Conference space size (meters) - 617 
  • Terrace 
  • Luggage storage 
  • Hair salon 
  • Concierge services 
  • Indoor tennis court 
  • Shopping on site 
  • Outdoor tennis courts - 3 
  • Total number of rooms - 216 
  • Number of floors - 4 
  • Airport transportation (surcharge) 
  • Barbecue grill(s) 
  • Free ski shuttle 
  • Ski passes available 
  • Full-service spa 
  • Free breakfast 
  • Conference space 
  • Billiards or pool table 
  • Spa treatment room(s) 
  • Tours/ticket assistance 
  • Meeting rooms 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Smoke-free property 
  • Supervised childcare/activities (surcharge) 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Ski storage 
  • Number of restaurants - 2 
  • Conference space size (feet) - 6641 
  • Ballroom 
  • Laundry facilities 
  • 24-hour fitness facilities 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Indoor pool  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Indoor tennis court  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Towels provided 
  • Linens provided 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Free newspaper 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Free toiletries
  • Iron/ironing board
  • In-room safe
  • Television
  • Desk
  • Number of bedrooms -
  • Blackout drapes/curtains
  • Cable TV service
  • Free WiFi
  • Room service (24 hours)
  • Separate bedroom
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • Connecting/adjoining rooms available
  • Heating
  • Espresso maker

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 7:00 AM and 10:30 AM.

VICTORIA-JUNGFRAU Grand Hotel & Spa has 2 restaurants on site.

24-hour room service is available.

Breakfast

Start your day with a free hot/cold buffet breakfast, available daily from 7:00 AM to 10:30 AM. Room service is available around the clock.

Nearby Things to Do

Outdoor tennis courts and an indoor tennis court are featured at the hotel. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby 
  • Fishing on site 
  • Water skiing nearby 
  • Golfing on site 
  • Parasailing nearby 
  • Helicopter/airplane tours on site 
  • Rock climbing nearby 
  • Mountain biking nearby 
  • Tennis lessons on site 
  • Ice skating on site 
  • Skydiving nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Yoga classes/instruction on site 
  • Pilates classes on site 
  • Sledding nearby 
  • Rafting nearby 
  • Bicycle rentals nearby 
  • Boat tours nearby 
  • Fitness classes on site 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Hiking/biking trails nearby 
  • Kayaking nearby 

Spa Services

NESCENS has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 20 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Thai massage 
  • Reflexology 
  • Sports massage 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom 
  • Roll-in shower 
  • Wheelchair accessible parking 
  • In-room accessibility 
  • Wheelchair accessible (may have limitations) 

Hotel Policies

Check-in

Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for CHF 145.00 per night.
  • Cribs (infant beds) are available for CHF 60.00 per night.

Pets

  • Pets allowed for an extra charge of CHF 35 per pet, per night
  • 2 per room

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

UnionPay

No rollaway/extra beds available

No cribs (infant beds) available

24-hour check-in

Debit cards

Fees

You'll be asked to pay the following charges at the property:
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (31 December) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
  • A tax is imposed by the city: From 1 November - 31 March, CHF 3.20 per person, per night. This tax does not apply to children under 17 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 3.50 per person, per night. This tax does not apply to children under 17 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: CHF 660 per vehicle (one way)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Crib (infant bed) fee: CHF 60.00 per night
  • Rollaway bed fee: CHF 145.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Grand Hotel Jungfrau
  • Grand Hotel Jungfrau Victoria
  • Grand Hotel Victoria Jungfrau
  • Jungfrau Victoria Grand Hotel
  • Jungfrau Victoria Hotel
  • Victoria Jungfrau
  • Victoria Jungfrau Grand
  • Victoria Jungfrau Grand Hotel
  • Victoria Jungfrau Grand Hotel Interlaken
  • Victoria Jungfrau Grand Interlaken
  • Victoria Jungfrau Grand Hotel And Spa
  • Victoria Jungfrau Grand Spa
  • VICTORIA-JUNGFRAU Grand Hotel Interlaken
  • Victoria Jungfrau & Interlaken
  • VICTORIA-JUNGFRAU Grand Hotel & Spa Hotel
  • VICTORIA-JUNGFRAU Grand Hotel & Spa Interlaken
  • VICTORIA-JUNGFRAU Grand Hotel & Spa Hotel Interlaken

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This is an Expedia Rate property.

Awards & Affiliations

  • The property is a member of the Leading Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

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