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Reviews

4.2 / 5Very Good
453 reviews

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    4.2

    Very Good

    5 - Excellent
    220
    4 - Good
    160
    3 - Okay
    37
    2 - Mediocre
    19
    1 - Poor
    17
    4.4
    Cleanliness
    4.2
    Service and Staff
    3.8
    Amenities
    4.1
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Excellent hotel , service and location

    The hotel was close to to train station. We had a very kind and caring welcome which was great! Everything explained in detail. The hotel is older building but there is another wing that is modern and new and that’s where we were. The room was spectacular, nice comfortable beds, a couch, balcony, a tub with shower head then a stand up shower. There was also a towel warmer! The room was excellent this hotel was part of a longer stay I wish we stayed here the whole time! There was come construction in the next room which was disturbing but the positives of this hotel negated the inconvenience. Every staff was welcome and tendered to our needs when genuine passion which I found to be superb. The breakfast was Included in our rare and it was an excellent high quality breakfast with scrambled eggs, pork and chicken sausage, variety of breads and pastries. Deli meats , wines , fruit. Also all the fruit juices were already poured into holders in the fridge you just open and pick, this was the BEST as most of the other hotels the orange juice has been sitting out but here it was kept cod which was so good!! Additionally the staff tended to your coffee needs whether it be black coffee or a cappuccino excellent way to start the day! This is an excellent choice and really feels like a 5 star hotel right in the middle of Interlaken. Just really enjoyed this hotel!

    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Excellent hotel; however, it lists having an indoor/outdoor pool as an amenity. It has neither. My 4 year old was extremely disappointed.

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Good hotel, loacated nearby train station.

    Stayed 3 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Full of history and charm, a good breakfast and good staff

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great choice in Interlaken

    Sebastian checked us in and made it very easy! Breakfast that was included was the perfect start each day. Great location. Close to the train station, but far enough away from the busy touristy area. Woke up to the cow bells and church bells each morning.

    Stayed 4 nights in Oct 2019

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