The hotel is being renovated & everything in our room was new. The property was quiet. Glad we stayed there.
Jean
於 2025 年 7 月住了 1 晚
8/10
I didn’t like being left in the dark about the property being under construction or renovation.
Michael
於 2025 年 5 月住了 3 晚
4/10
remodeling underway
Lawrence
於 2025 年 4 月住了 1 晚
10/10
We enjoyed the convince to our surroundings. Close to food and shops.
Lindsey Susanne
於 2025 年 4 月住了 3 晚
10/10
Housekeeper
Ruth
於 2025 年 4 月住了 1 晚
2/10
Broken fixtures, dirty, disgusting, lobby dirty. Spots on bedding
MICHAIL
於 2025 年 4 月住了 1 晚
8/10
Jan
於 2025 年 3 月住了 1 晚
8/10
Room was really nice. Breakfast and staff were great
Jennifer
於 2025 年 3 月住了 2 晚
10/10
Excellent experience
Robin
於 2025 年 3 月住了 1 晚
10/10
Susan
於 2025 年 3 月住了 1 晚
10/10
Brandy
於 2025 年 3 月住了 1 晚
10/10
Elvin
於 2025 年 3 月住了 2 晚
10/10
Ronnie
於 2024 年 11 月住了 1 晚
4/10
Several things were of concern: (1) It would have been nice to know you're undergoing renovations before I booked (2) I reported an issue with my TV that was never fixed, despite them telling me they would come back or do it when I was away during the day. (3) took SEVERAL days for a simple fix of the sink, the stopper in the sink wouldn't come up. I asked a third time at around 8pm when the person at the desk wasn't there. I rang the bell as it said to and I got the most irritated stare as if I was disturbing them. (4) Several times I had to wait more than 10 minutes to get hot water.... In 2025!!! (6) this one could be just me, but I get holding off on towels, but the bed was only made ONCE for me the whole stay (6 days). If that's the norm, it's not good. How Best Western responds to this will determine if I ever stay there again. And I have to go to Decatur a lot to check up on family.
Donald
於 2025 年 1 月住了 6 晚
10/10
Spencer
於 2024 年 10 月住了 1 晚
2/10
DIANNE
於 2024 年 11 月住了 1 晚
8/10
It is nice to see they are remodeling - the staff is very friendly and accommodating
Christie
於 2024 年 12 月住了 1 晚
10/10
I was supossed to stay 3 nights, but my trip got cut short due to a family emergency. The hotel was gracious and understanding about my situation. The 1 night I did stay, the room was clean, and roomy. The only complaint i have was the water pressure for the shower could be better. But the bathroom was spacious, and clean! Thank you again best western for a great stay! Definitely will stay there again when i visit Alabama again!
Emily
於 2024 年 12 月住了 3 晚
10/10
Rodelky
於 2024 年 11 月住了 1 晚
4/10
The customer service was crap I ask for a to go breakfast never recieved it the 4 days I was there the Guy at the front desk when I asked about it he didn’t wanna be bothered then when I asked about getting some juice he turned off the machine and when in the back
Robert
於 2024 年 11 月住了 4 晚
10/10
Althia
於 2024 年 11 月住了 1 晚
8/10
Great
Greg
於 2024 年 10 月住了 3 晚
8/10
The only real negative I would leave is the hot breakfast was not very good. Otherwise, great room for a layover on the way to the beach
Mary Lynn
6/10
Our stay was for a soccer tournament. Were able to check in at 1:00 p.m. Even though check-in time is 3:00 p.m. front desk clerks were very helpful. The hotel is currently being renovated so the back half of the hotel is partially dismantled for construction. That however did not affect our room stay. The room was okay. We didn't have any obvious issues with the cleanliness. However, one of the outlets in the bathroom did not work, but the manager offered to have it repaired or give us another room if we chose to do so. Overall, we just use the room to sleep so as long as that was okay and the room wasn't gross, it was okay. We'll probably try to find a little bit higher quality hotel next time, but would stay here again if need be