We usually stay at The Rotary House, but couldn't get in. At check-in there were 5 people behind the check-in counter, 3 appeared to not be doing much. The lady who checked us in, was pleasant enough, but not really friendly. The room was clean but not worth over 300.00. The room at The Rotary House you can get a suite for what we paid for this room. The front desk staff are always very friendly, the rooms are bigger for less money. In short, or I guess longer, I expected more. However the restaurant staff, valet, driver to M.D. Anderson and concierge were excellent. They were friendly and extremely helpful with my husband, who is wheelchair bound, and myself.