I stayed at this hotel with my boyfriend for 4 nights. Workers are all very nice and professional. The only downfall was the cleanliness of my room. Right when i got into my room, i used the toilet, which did not flush. I noticed nasty stains probably from the previous visit that was missed in the toilet. I called the front desk to send someone up to fix the toilet and it lasted for a few flushes only. I probably called a total of 5 times for the hotel to fix my toilet. The toilet was still not able to flush on our last day. How could the toilet be broken and no one is able to fix it?! Also, the shower cover for the see through glass that faces the bed was moldy on the bottom probably due to the water/soap residue not cleaned off.
The rooftop was very pleasant, but pool area was small with limited chairs. We ended up not lounging there since all the chairs were occupied.
We purchased our room with free breakfast buffet, which was mediocre. The American food they tried to imitate was not satisfying. Bacon was chewy and dim sum was mushy. I noticed the cheese platter was not iced which melted the cheese and created a nasty aroma. Not sanitary. The pho hav however was the only dish i finished.
I would probably not come back to this hotel on my next trip to Vietnam. The hotel was new itself but seems like they need more work.