APA Hotels Hayashi hotels

"Beautiful hotel. Very spacious room. Excellent staff. Everything was very modern. Very close to the cruise port. Only cost 500 Yen taxi to get to the port. Would love to stay here again. "

"The hotel did not have a fully accessible room for disabled guests. We have already contacted the hotel regarding this, so we were informed ahead of time, so we knew what to expect, but still it was a little more challenging than we expected. The rooms were considered "barrier-free" and we were provided with bathroom chairs and shower mat to help so it was sufficient. However, the toilet did not have a railing which was difficult for my parent who had a mobility challenge. The bathroom also had a separate toilet with a door which can be a challenge for a mobility challenged guest. I hope that in the future, the hotel can make a few rooms modified and be available for fully disabled guests' needs. The hotel lobby had a fully accessible bathroom which was very helpful. All hotel staff was very helpful and the location was excellent. The view from the room (the bay view) was spectacular. We will consider staying here again. Thank you."

"Everything about the stay was excellent - ideal location, comfortable bed, clean room, good amenities. Customer service was truly outstanding at the hotel and beyond. I mistakenly left my jacket behind. The communication to find and forward the lost property to me deserves many more than the full 5 stars. Thank you!!"

"We were very satisfied with our stay at this hotel which included the buffet breakfast. Excellent selection of food and vegetables. Very well organized with helpful staff. We highly recommend this hotel. "

"It’s very convenient location. Just few minutes from Odawara Railway Station. Close to everything and love to visit historical Castle. The staff are very helpful. Thanks!"

"Absolutely loved our view of the ocean out our huge windows. Also loved the deep tub which was great to soak in after 29,000 steps in a day. "

"Love this hotel!!! Excellent customer service. Free water every day. Free coffee and tea, daily toiletries if you forget to bring yours. Great location only 8-10mins walk to Yokohama station. Lots if restaurants nearby. 7/11 store round the corner. It is quiet area away from hustle and bustle. Highly recommend."

"Good location. "