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4.2 / 5Very Good
386 reviews


  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking


What's nearby

  • Popular Location
    New Britain Stadium
    7 min drive
  • Popular Location
    New Britain Museum of American Art
    10 min drive
  • Airport
    Hartford, CT (BDL-Bradley Intl.)
    34 min drive
  • Popular Location
    Hubbard Park
    41 min drive

Book online or call:

02 7743 8472

Your dates need to occur after 2020-01-23. Try updating your dates to see prices for your trip.

    About this area


    Located in Berlin, Best Western Plus New England Inn & Suites is in the business district and near a train station. Dinosaur State Park and Copernican Observatory & Planetarium are local attractions and those in the mood for shopping can visit Westfield Meriden and Lyman Orchards. Looking to enjoy an event or a game while in town? See what's happening at Checkered Flag Raceway or New Britain Stadium. Our guests appreciate the hotel's quiet location.

    Popular Location

    What's nearby

    • New Britain Stadium - 7 min drive
    • New Britain Museum of American Art - 10 min drive
    • Wesleyan University - 14 min drive
    • Wadsworth Mansion - 19 min drive
    • Hubbard Park - 41 min drive

    Getting around

    • Berlin Station - 6 min drive
    • Hartford, CT (BDL-Bradley Intl.) - 33 min drive

    About this property

    Best Western Plus New England Inn & Suites

    This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite. All 57 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs. Guests will also find coffee makers, free local calls, and hair dryers.

    Property amenities


    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking

    Food and drink

    Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
    Coffee/tea in common area(s)

    Things to do

    Fitness center
    Indoor pool

    Family friendly

    Free cribs/infant beds
    Indoor pool
    Laundry facilities
    Rollaway/extra beds (surcharge)


    Free newspapers in lobby

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Laundry facilities
    Multilingual staff

    Languages spoken


    Business services

    1 meeting room
    Business center




    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available


    Fireplace in lobby
    Smoke-free property
    TV in lobby

    Room amenities


    Air conditioning
    Blackout drapes/curtains
    Free cribs/infant beds
    Rollaway/extra beds (surcharge)


    Free toiletries
    Hair dryer
    Shower/tub combination


    Premium channels

    Food and drink

    Coffee/tea maker


    Connecting rooms available
    Free local calls
    Iron/ironing board

    Very Good

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Staff & service, room comfort

    Finish updates already.

    The hotel is really nice for the most part. You can tell they are trying to renovate and update the place. So we will start from the parking lot work our way to the room. First off the hotel is along a busy road so the entrance comes up fast and they did a horrible job salting the end of the drive way so slid pulling in. There appears to be a owner residence to the left of the front entrance. The lobby and first floor hall ways have all been redone and look amazing. The breakfast room looked great did not have the free breakfast as I had to leave early am before they started serving. My room was on first floor it was a nice room, clean for the most part but very obvious they did not get to renovate the rooms hoping this is because they are doing them over time and not that they ran out of funding. The carpet was worn and thread bare in places, the tiles had cracks and missing grout. The bed was comfortable but can tell all end of its life. The couch and chair were same way. The fireplace was a great touch and threw off a lot of heat. The wallpaper was peeling and was extremely aged literally turning to dust if touched. Bottom line I would stay again on the thought they are working to update the place but if in another room this worn out and torn up may not give it a third chance.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Nov 2019

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