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Serene Premier Hotel
3.0 star property

Art Deco hotel with 24-hour front desk connected to a shopping center in Hanoi

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June 2024

Serene Premier Hotel

Photo gallery for Serene Premier Hotel

Front of property
Junior Double or Twin Room, City View | Minibar, in-room safe, desk, blackout drapes
Restaurant
Lobby sitting area
Free toiletries, hair dryer, bathrobes, slippers

Overview of Serene Premier Hotel

Reviews
9.4

Exceptional

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
10c Yen Thai Street, Old Quarter, Hoan Kiem District, Hanoi, 844
  • Popular LocationHanoi Old Town Night Market6 min walk
  • Popular LocationHoan Kiem Lake8 min walk
  • Popular LocationHanoi Opera House18 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)43 min drive
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Room options

View all photos for Family Room, 1 Double and 1 Single Bed

Family Room, 1 Double and 1 Single Bed | Minibar, in-room safe, desk, blackout drapes

Family Room, 1 Double and 1 Single Bed

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Bathrobes
  • 6.04 Ping (20 square meters)
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Junior Double or Twin Room, City View

Junior Double or Twin Room, City View | Minibar, in-room safe, desk, blackout drapes

Junior Double or Twin Room, City View

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Bathrobes
  • 5 Ping (17 square meters)
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Bathrobes
  • 4.83 Ping (16 square meters)
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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Front of property
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9.6 out of 10, Exceptional, (682)
The price is NT$2,831
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About the neighborhood

Hanoi

Located in Old Quarter neighborhood, Serene Premier Hotel is connected to a shopping center. The area's natural beauty can be seen at Hoan Kiem Lake and West Lake, while Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk
  • Hanoi Old Town Night Market - 6 min walk
  • Hoan Kiem Lake - 8 min walk
  • Dong Xuan Market - 9 min walk
  • Hanoi Opera House - 18 min walk

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • Nhà hàng bún chả Đắc Kim - 1 min walk
  • Phở Gà Hà - 2 min walk
  • Tung's Kitchen - 1 min walk
  • Phở bò Lý béo - 1 min walk
  • New Gentry Beerhouse - 1 min walk

About this property

Serene Premier Hotel

Hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Serene Premier Hotel provides dry cleaning/laundry services, a restaurant, and a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A roundtrip airport shuttle (surcharge), express check-in, and multilingual staff
  • Luggage storage, free newspapers, and a front-desk safe
  • Concierge services, a porter/bellhop, and tour/ticket assistance
Room features
All guestrooms at Serene Premier Hotel have comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and computers.
Other amenities include:
  • Free toiletries and hair dryers
  • 32-inch HDTVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels
  • Computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 180000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Rollaway bed fee: VND 180000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Serene
Hanoi Serene Hotel
Hotel Serene
Hotel Serene Hanoi
Serene Hanoi
Serene Hanoi Hotel
Serene Hotel Hanoi
Serene Premier Hotel Hanoi
Serene Premier Hanoi
Serene Premier
Serene Premier Hotel Hotel
Serene Premier Hotel Hanoi
Serene Premier Hotel Hotel Hanoi

Frequently asked questions

Is Serene Premier Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serene Premier Hotel?

Serene Premier Hotel doesn't offer parking.

What time is check-in at Serene Premier Hotel?

Check-in begins at 2 PM.

What time is check-out at Serene Premier Hotel?

Check-out is at noon.

Does Serene Premier Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 400000 per vehicle applies.

Where is Serene Premier Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Vietnamese National Tuong Theatre, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 16 minutes.

Serene Premier Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 395 out of 521 reviews" "
Rating 8 - Good. 101 out of 521 reviews" "
Rating 6 - Okay. 19 out of 521 reviews" "
Rating 4 - Poor. 2 out of 521 reviews" "
Rating 2 - Terrible. 4 out of 521 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Marie, Edmonton AB

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favourite place to stay in Hanoi, awesome location, amazing staff, nice room, very comfy and great breakfast. I would recommend it to all!
Stayed 2 nights in Mar 2020

10/10 Excellent

Jason, Sydney

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent value for the price quoted.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was located on the second floor at the Serene Premier Hotel. The room was good size for Hanoi standards, the bed comfortable, shower was also good, and there were slippers provided. The free breakfast was welcomed, having a couple of options to choose from, the service was thoughtful. The downside was I found the hotel to be noisy from the loud guests stumbling in around 1AM, talking at full volume that resonates up the stairwell and as well as couples arguing or fooling around in their room at 2AM as if they were at home. I chose this hotel as I thought a side street (alley) would be quieter than a main street, however at 6AM the locals have a market across the narrow side street that would have woman chopping meat. This was unfortunately the noisiest hotels I have been in during my stay in Vietnam. I made an effort to speak with the front desk about this, but all they did was apologize for their loud guests, my expectations were that guests should be reminded to be quiet when entering late night as sound travels.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my room, clean and beautiful. Good amenities and toiletries. The staffs are lovely! I got welcoming drink and the lady gave me tour at the room (even though the room is small) but they wanted to provide 5 star service! The receptionist guy is so kind, I want to borrow a helmet and he found for me. The only downside is that the property is located in the small alley and people selling raw meats in front of the hotel. However, it's walkable to many places and the staff even help me walk to main road when I order taxi
Stayed 2 nights in Jul 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel
Short stay, but everything was pleasant and met our expectations. Staff very friendly and helpful, beds very comfortable. Par for the course for good quality Hanoi hotels.
Stayed 1 night in Sep 2019

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was included in the price when we booked it, and it starts at 6.30am. On the first occasion when we stayed, we had to be ready at the hotel lobby by 6.30am for our day tour so we are unable to enjoy their hotel breakfast. The hotel staff was kind enough to purchase a lunchbox with sandwich and banana inside for us to take along the tour for our breakfast. On the second occasion, we went down to their restaurant at the Basement Level to enjoy our hotel breakfast. The options are rather plentiful, ranging from sandwiches, pho, crepe, pancake and egg omelette etc. They do taste rather good as well. You’ll also be served with a serving of fruits. The staff are also very friendly. Overall, the experience at Serene Premier Hotel is good and will definitely stay here again.
Stayed 1 night in Sep 2019