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Expedia Verified Reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Club Junior Suite King (No children in Club Lounge)
Room with view
61 square meters
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Deluxe Suite, 1 King Bed
Room with view
99 square meters
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe King Room
Room with view
42 square meters
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Junior Suite Twins
Room with view
61 square meters
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Club Deluxe Twins (No children in Club Lounge)
Room with view
42 square meters
2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Junior Suite King
Room with view
61 square meters
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Premier Suite, 1 King Bed
Room with view
147 square meters
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Junior Suite Twins (No children in Club Lounge)
Room with view
61 square meters
2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Deluxe Twin Room
Room with view
42 square meters
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Club Deluxe King (No children in Club Lounge)
Room with view
42 square meters
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Luxury hotel connected to a shopping center in Hanoi with 4 restaurants

Popular property highlights

Free self parking
Free WiFi
Indoor pool
Business center
Laundry facilities

Location

Located in Ba Dinh, this luxury hotel is within 1 mi (2 km) of Embassy of Japan and Lotte Center Hanoi. Ho Chi Minh Mausoleum and Vietnam Museum of Ethnology are also within 2 mi (3 km).

Hotel Features

4 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite.

Room Amenities

All 318 rooms offer free WiFi and free wired Internet, LED TVs with cable channels, and comforts like premium bedding and pillow menus. Other amenities available to guests include 24-hour room service, minibars, and separate bathtubs and showers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Lotte Hotel Hanoi features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measure 13870 square feet (1289 square meters). This luxury hotel also offers a health club, a spa tub, and a sauna. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Lotte Hotel Hanoi is a smoke-free property.

  • Elevator
  • Number of bars/lounges - 2
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Business center
  • Meeting rooms 3
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Health club
  • Free wired Internet
  • Outdoor pool
  • Smoke-free property
  • Conference space size (meters) - 1289
  • Spa services on site
  • Number of restaurants - 4
  • Concierge services
  • Conference space size (feet) - 13870
  • Banquet hall
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 318
  • Wedding services
  • Airport transportation (surcharge)

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Japanese
  • Vietnamese
  • Korean

Parking

Free self parking

Room Amenities

Lotte Hotel Hanoi offers 318 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 48-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, designer toiletries, and bidets. This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Minibar
  • LED TV
  • Coffee/tea maker
  • Daily housekeeping
  • Room service
  • Phone
  • Turndown service
  • Free bottled water
  • Pillow menu
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • Separate bedroom
  • Cable TV service
  • Room service (24 hours)
  • Free WiFi
  • Bidet
  • Free wired Internet
  • Blackout drapes/curtains
  • Designer toiletries
  • Desk
  • Premium bedding
  • Slippers
  • Separate bathtub and shower
  • Down comforter

Where to Eat

Grill 63 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Red River - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Tim Ho Wan - This restaurant specializes in dim sum.

Top of Hanoi - Onsite brasserie. Guests can enjoy drinks at the bar.

Pharaohs - This cocktail bar serves light fare only.

24-hour room service is available.

Nearby Things to Do

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Basketball on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.

  • Manicures and pedicures
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 2171400.0 per day.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No pets or service animals allowed

24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1155000 per vehicle (one way)
  • Rollaway bed fee: VND 2171400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Lotte Hotel Hanoi
  • Lotte Hanoi

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Promotions

Club Lounge Benefits

Book a stay in any "Club" room and receive the following benefits (inclusions/location depend on if guests are accompanied by children under 12 years of age): Welcome drink at Club Lounge; seasonal fruit basket in room upon check-in; complimentary internet access and daily newspapers in Club Lounge; complimentary printing services (up to 20 pages per stay); daily buffet breakfast at Grill63 or Club Lounge (6-10 AM); afternoon tea at Lounge Sky or Club Lounge (2:30-4:30 PM); evening cocktail at Lounge Sky or Club Lounge (5:30-7:30 PM); 10 percent discount on laundry services; 3 complimentary pressed items per day; 1-hour complimentary use of Club Lounge's meeting room per day(subject to availability); late check-out until 4 PM (subject to availability).

Must book a "Club" room to receive benefits. Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Club Lounge access limited for guests under 12 years of age. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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