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Lotte Hotel Hanoi

Star Rating
5 out of 5

Information

Reviews

4.7 / 5Exceptional
782 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Lotte Center Hanoi
    4 min walk
  • Popular Location
    US Embassy
    2 min drive
  • Popular Location
    Vietnam Museum of Ethnology
    5 min drive
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

02 7743 8472
  • Deluxe King Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Double Deluxe - Room Only

    More details
  • Junior Suite King

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Deluxe Twins (No children in Club Lounge)

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Club Deluxe King (No children in Club Lounge)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Double Club Deluxe - Bed And Breakfast

    More details
  • Twin Club Deluxe - Bed And Breakfast

    More details
  • Junior Suite Double - Room Only

    More details
  • Junior Suite King with Signature Spa Package

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Club Junior Suite Twins (No children in Club Lounge)

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Club Junior Suite King (No children in Club Lounge)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Double Deluxe - Bed And Breakfast

    More details
  • Junior Suite Club Twin Beds - Bed And Breakfast

    More details
  • Junior Suite Club Double - Bed And Breakfast

    More details
  • Junior Suite Double - Bed And Breakfast

    More details
  • Deluxe Suite, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Suite, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Hanoi

In the business district, Lotte Hotel Hanoi is in Hanoi's Ba Dinh neighborhood, an area with good shopping. Ho Chi Minh Mausoleum and Temple of Literature are notable landmarks, and travelers looking to shop may want to visit Lotte Center Hanoi and Dong Xuan Market. Train Street and Ho Tay Water Park are also worth visiting. Our guests love the hotel's quiet location.

What's nearby

  • Popular Location
    Lotte Center Hanoi - 4 min walk
  • Popular Location
    US Embassy - 2 min drive
  • Popular Location
    Ho Chi Minh Museum - 4 min drive
  • Popular Location
    Vietnam Museum of Ethnology - 5 min drive
  • Popular Location
    Hanoi Botanical Garden - 8 min drive

Getting around

  • Hanoi Railway Station - 4 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • Grill 63 – Restaurant with a bar. Serves breakfast, lunch, and dinner.
  • Red River – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Tim Ho Wan – Restaurant offering dim sum.
  • Top of Hanoi – Brasserie with a bar.
  • Pharaohs – Cocktail bar. Serves light fare.

About this property

Lotte Hotel Hanoi

4 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite. All 318 rooms offer free WiFi and free wired Internet, LED TVs with cable channels, and comforts like premium bedding and pillow menus. Other amenities available to guests include 24-hour room service, minibars, and separate bathtubs and showers.

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 2171400.0 per day.

Pets

  • No pets or service animals allowed

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1155000 per vehicle (one way)
  • Rollaway bed fee: VND 2171400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • Lotte Hotel Hanoi
  • Lotte Hanoi
  • Lotte Hotel Hanoi Hotel
  • Lotte Hotel Hanoi Hanoi
  • Lotte Hotel Hanoi Hotel Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi, Free wired Internet
  • Available in some public areas: Free WiFi, Free wired Internet

Parking

  • Free self parking

Food and Drink

  • Food and drink
  • 4 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Pool
  • Spa tub
  • Full service spa
  • Golfing nearby
  • Fitness center/gym
  • Spa services onsite

Family friendly

  • Indoor pool
  • Outdoor pool
  • Family property
  • Free WiFi
  • Laundry facilities

Conveniences

  • Elevator/lift

Guest Services

  • Laundry service
  • 24-hour front desk
  • Daily housekeeping
  • Concierge

Business Services

  • Conference space
  • Meeting Rooms
  • Business Center

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Spa

  • Manicures and pedicures
  • Massages

Room amenities

Bedroom

  • Premium bedding
  • Air conditioning
  • Rollaway beds (surcharge)
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub
  • Free toiletries

Entertainment

  • Flat-screen TV
  • Cable channels

Food and Drink

  • Coffee/tea maker
  • Refrigerator

More

  • In-room safe
  • Iron/ironing boards
  • Desk

Nearby things to do

Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.
  • Golf driving range on site
  • Basketball on site

Where to eat

Where to eat
Grill 63 – Restaurant with a bar. Serves breakfast, lunch, and dinner.
Red River – Restaurant offering Chinese cuisine. Serves lunch and dinner.
Tim Ho Wan – Restaurant offering dim sum.
Top of Hanoi – Brasserie with a bar.
Pharaohs – Cocktail bar. Serves light fare.
4.7

Exceptional

5 - Excellent
606
4 - Good
135
3 - Okay
23
2 - Mediocre
12
1 - Poor
6
4.8
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.8
Property condition

5/5 Excellent

This hotel is very clean with high quality tech. zzz

Stayed 1 night in Sep 2019

5/5 Excellent

Customer service, location, next to shopping mall, great view, 24hr gym, indoor heated swimming pool, TV channel selection. The room furnishing colour may not be to my liking.

Stayed 2 nights in Sep 2019

5/5 Excellent

We had a great stay at the Lotte and I would highly recommend to anyone staying in the Hanoi area. The airline lost my bag and delivered it to the Lotte after I had checked out and the hotel staff went above and beyond to ensure the bag was returned to me. The hotel itself has an amazing view of the city and is quite new so everything is top notch. Thanks to all the Lotte staff for making our vacation a memorable one!

Stayed 2 nights in Aug 2019

5/5 Excellent

The best hotel in Hanoi. Highly recommended. Great customer service and wonderful views of the city.

Stayed 5 nights in Jul 2019

4/5 Good

Staff very helpful and polite.

Stayed 2 nights in Jul 2019

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