Idk the housekeeping lady for towels and she said would have to get this at the front desk, which was uphill and I’m disabled
Robert
於 2025 年 7 月住了 3 晚
6/10 一般般
Samantha
親子旅遊
2025 年 7 月 11 日
不喜歡:整潔度、設施服務和住宿環境和硬體
It’s you get what you pay for, parking was good and the location was pretty good and the cleanliness wasn’t the best but for the price you can’t expect much.
Samantha
於 2025 年 7 月住了 3 晚
4/10 不太好
Cameron
家庭旅遊, 親子旅遊
2025 年 7 月 9 日
不喜歡:整潔度、設施服務和住宿環境和硬體
The toilets do not flush very good, also 2 lights did not work in the room we ended up choosing to deal with it because we were only there at night time to sleep, this was after we had to change rooms because the toilet wouldnt even flush down toilet paper. The rooms also did not smell very good, these are things that should be addressed so that everyone can have a good experience with this hotel
Cameron
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Eddie
情侶出遊
2025 年 7 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Check in is at 4pm. Get there at 5:30pm room is not ready will be an hour at least. Asked if we would get a discount for not being ready was told no we would just have to wait. The door to the balcony locks were not working so the door wouldn’t even stay closed. Left side of the room lights didn’t work. Blinds to the window was broken.
Love the balcony overlooks the main street. That’s the main reason I rent this hotel several times. Daytime staff was good and breakfast was standard. We usually don’t have problems here so they must have been having an off day.
Eddie
於 2025 年 7 月住了 1 晚
4/10 不太好
David
情侶出遊
2025 年 7 月 5 日
喜歡:整潔度
Good location, but problems with the room and office:
1. Tub drain clogged.
2. No blackout curtains... room too bright.
3. Shower head needs replacement.
4. Office not always staffed in daytime.
However, the location is good, with several good restaurants in easy walking distance.
David
於 2025 年 7 月住了 2 晚
4/10 不太好
Kacey
家庭旅遊
2025 年 6 月 20 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Room was missing toilet paper and chunks out of the carpet. Sheets were dirty
Kacey
於 2025 年 6 月住了 3 晚
4/10 不太好
Anna
家庭旅遊
2025 年 6 月 19 日
不喜歡:整潔度、設施服務和住宿環境和硬體
It is definitely in a huge need of a remodel. It smells. The toilet was so up against the sink it was uncomfortable to sit on.
The pros: hot water and comfy beds
Anna
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Toni
2025 年 6 月 12 日
Toni
於 2025 年 6 月住了 2 晚
8/10 不錯哦
William
情侶出遊
2025 年 6 月 11 日
喜歡:整潔度
Property was quite dated but the room was clean, the beds were comfortable, and the shower was hot. When I went to check out the clerk was absent from the front desk. I waited for five minutes. No clerk, no receipt, no bueno. Overall, despite the poor service, it was a pretty good value for the money.
William
於 2025 年 6 月住了 3 晚
6/10 一般般
Carl
家庭旅遊
2025 年 6 月 9 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The loft design of the room is very nice, and the location is excellent. The room was a bit dated and the carpet was worn and a bit dirty. Bathroom was not clean. The pool was VERY dirty...it was an indoor pool but had trash/wrappers floating in the pool and a dirty diaper sitting next to the pool.
Carl
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Jason
家庭旅遊
2025 年 6 月 6 日
不喜歡:整潔度、設施服務和住宿環境和硬體
First we were given a key to someone else’s room and they forgot to give us our parking pass. Our sheets had hair and stains on them. Beds and pillows were not comfortable. The room smelled like sweaty feet. The door does not lock, anyone can enter your room.
Jason
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Eric
情侶出遊
2025 年 6 月 6 日
喜歡:整潔度、設施服務和住宿環境和硬體
We stay here often due to affordable prices and location! Def will be back.
Eric
於 2025 年 6 月住了 2 晚
10/10 有夠讚
lewis
2025 年 6 月 6 日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice facility
lewis
於 2025 年 5 月住了 2 晚
8/10 不錯哦
Roger
家庭旅遊
2025 年 6 月 4 日
喜歡:整潔度、設施服務和住宿環境和硬體
Hotel was in walking distance to downtown
Gatlinburg. Several close restaurants close to Hotel. Really love the location. Second time staying here.
Roger
於 2025 年 5 月住了 5 晚
8/10 不錯哦
Anita
2025 年 6 月 4 日
喜歡:整潔度、員工素質和住宿環境和硬體
Anita
於 2025 年 6 月住了 1 晚
6/10 一般般
Robert
2025 年 6 月 2 日
不喜歡:整潔度和住宿環境和硬體
Robert
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Melissa
2025 年 6 月 2 日
喜歡:整潔度
Melissa
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Allen
情侶出遊
2025 年 5 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was good well please
Allen
於 2025 年 5 月住了 3 晚
8/10 不錯哦
sandra
2025 年 5 月 11 日
喜歡:住宿環境和硬體
I didnt like the fact that i didnt get a receipt when i left to show what i was charged.
sandra
於 2025 年 5 月住了 2 晚
2/10 很糟糕
sumit
2025 年 4 月 22 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Mentioned something on picture room was something and asking for upgrade 50 dollar per day
sumit
於 2025 年 4 月住了 3 晚
6/10 一般般
真實旅客
2025 年 4 月 17 日
喜歡:員工素質和客房舒適度
Just meh
I would give this hotel an okay rating. One of the perks about this hotel was it is on the main strip in Gatlinburg. You can take the by pass and get directly to the hotel. There was free breakfast (cereal, bagels, and things like that).
One of the things I felt that the hotel needed to work on was maintenance and updates. The elevator was outdated and muggy smelling. The hallway did not have any air conditioning. The toilet had to be refilled with water every other flush.
The room was clean and the balcony was clean and had beautiful views of the strip.
真實旅客
於 2025 年 4 月住了 2 晚
6/10 一般般
Kim
家庭旅遊, 親子旅遊
2025 年 4 月 14 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Dirty , pool didn't have water, breakfast was very limited
Kim
於 2025 年 4 月住了 3 晚
6/10 一般般
Felice
情侶出遊
2025 年 4 月 13 日
喜歡:員工素質、設施服務和住宿環境和硬體
The bed was so comfortable
Felice
於 2025 年 2 月住了 1 晚
2/10 很糟糕
Karen
2025 年 4 月 7 日
Karen
於 2025 年 4 月住了 1 晚
2/10 很糟糕
Terry
2025 年 4 月 4 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wake up to bug bites
Was a one night stay due to weather.
Room was fairly clean.
Front desk could barely get off personal phone to check in
Otherwise very nice person.
Parking was plentiful .
I saw no bedbugs, but have some sort of bites all over my head , face and hand/wrist.
Can't recommend this hotel.
Location was great.