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"The friendliness of the staff and the cleanliness of the property is great! Hats off to the Manager, Ms, Amano for her help in finding my brand new cellphone. She went out of her way in searching for it. Luckily, a Japanese guy found it and gave it to the Police. What a great country and very honest people! Mr Yamahuchi is very approachable and friendly. This hotel is highly recommended!!"

"View from Room 6105 was magnificent day and night!"

"It’s a great place to stay. Easy to get anywhere in Tokyo from bashamich station. "

"Much better than the Villa Fontaine. If you want to avoid the crowds at a giant hotel but looking for a comfortable accommodation, this is the one. I’ve stayed both and will choose the Royal."

"Good location close to the airport. Helpful staff and a spotless room. I will be staying here again on my next visit to Tokyo."

"Everything is clean and nice. I definitely come back again !"

"Convenient "

"The hotel did not have a fully accessible room for disabled guests. We have already contacted the hotel regarding this, so we were informed ahead of time, so we knew what to expect, but still it was a little more challenging than we expected. The rooms were considered "barrier-free" and we were provided with bathroom chairs and shower mat to help so it was sufficient. However, the toilet did not have a railing which was difficult for my parent who had a mobility challenge. The bathroom also had a separate toilet with a door which can be a challenge for a mobility challenged guest. I hope that in the future, the hotel can make a few rooms modified and be available for fully disabled guests' needs. The hotel lobby had a fully accessible bathroom which was very helpful. All hotel staff was very helpful and the location was excellent. The view from the room (the bay view) was spectacular. We will consider staying here again. Thank you."

"Easy check in, lovely and helpful staff. Airport shuttle only available in the morning but it’s just as easy to catch the train. "