Great location. But food and drinks are way over priced. You pay for convenience. We were “accidentally”over charged according to the front desk personnel. Went to check out to see if the charge had been removed and no one knew anything about the situation nor how to fix it or get the right answers.
Meagan
於 2025 年 7 月住了 4 晚
10/10
Family friendly activities. Walking distance for eating options but also eating options on property. Breakfast buffet was excellent.
Andrew
於 2025 年 7 月住了 5 晚
10/10
Pool
Maranda
於 2025 年 7 月住了 2 晚
2/10
The front desk staff was horrible, when we got there there was a long line we had to wait like 20min just to sign in there was 4 staff but only two were taking people and when it was time to sign out I was waiting for them to call me one of the front desk staff decides to answer the phone before attending me and the other one took like 15 min to call me while they didn’t had no body attending
Luis
於 2025 年 7 月住了 4 晚
10/10
Everything was fantastic. Clean, courteous, convenient. Such a great experience. All staff in all areas were super kind and accommodating.
Shari Lynn
於 2025 年 7 月住了 7 晚
6/10
The property was okay I requested a connecting room and did not get one the manager would not even come out from back office to discuss the matter and got a lot of charges on my card that I did not’s used the staff said the charges will come off I guess will see.
Joe
於 2025 年 7 月住了 3 晚
2/10
Staff was rude , No sence or Guest Services at all.
Looks like they don't care about repete business, they are on the beach so always busy , thats makes them untouchable since no one complains
Suhash
於 2025 年 7 月住了 3 晚
10/10
Grotto pool is always the best
Ryan
於 2025 年 7 月住了 4 晚
2/10
It is NOT a hotel. It is a fancy motel! Absolute ripoff our money. Rooms are horrible and floors are dirty. Everything here is a money trap. Rooms are not what you get in the pictures. Although we paid for the the room reservations through Expedia, they still charged us for Resort Fee ($38 per day), Parking Fee ($16 per day), and credit card transaction fee ($3 per trancaction) plus Tax.
Seymur
於 2025 年 7 月住了 3 晚
10/10
Facilities are very family friendly and many things to keep the kiddos busy!
Thomas
於 2025 年 7 月住了 2 晚
6/10
Too
Many fees and taxes .
Use a water bottle on your room cost $8 .
You give gratuity and then on final bill they charge gratuity . Buy a drink at a certain place and they charge you something for just buying there . Front desk needs more people and those that can explain clearly your bill . Otherwise the place is nice , pools , access to beach . Had to walk a bit to grab towels from front pool .
Otherwise it’s a nice place
luis
於 2025 年 7 月住了 4 晚
10/10
We Loved Our Stay. The Only Thing I Would Fix If I Could Is The Parking Situation.
Lesley
於 2025 年 7 月住了 4 晚
2/10
The pictures did not match the hotel when we got there. We were actually surprised gps gave right place. The beach outside the hotel was beautiful and that is the only positive. There was caution tape around a whole portion before beach bar. The room had sand all over the floor and in the shower when we checked in so how good wa it actually cleaned? The room also had a large gap from floor. Also door was difficult to close. People were walking by and yelling the entire night outside of our door. It did not feel safe and the hotel rooms and vicinity were not clean.
Kristin
於 2025 年 7 月住了 3 晚
8/10
We had a good experience for our travel , will be back .
Quang Bac Phong
於 2025 年 7 月住了 3 晚
4/10
Property itself needs updating. Bugs in room etc. pools and restaurants are great and easy access to beach.
krystal
於 2025 年 6 月住了 5 晚
10/10
Loved our stay and will be back
ANGELA CHRISTINE
於 2025 年 7 月住了 6 晚
8/10
Easy access to the beach,breakfast was good other food was not that great, room had a mildew smell. Other than that the stay was good
Frank
於 2025 年 7 月住了 4 晚
10/10
Great location, Good service
Ryan
於 2025 年 7 月住了 4 晚
8/10
Decent hotel. Clean rooms. Easy access to the beach and pools. Family friendly. Dining options available on the property. Main attraction - grotto pool and swim up bar. Overall good accessibility but somewhat lacking in terms of “resort amenities” for the price especially when compared to other hotels.
Brooke
於 2025 年 7 月住了 1 晚
10/10
Ths staff were wonderful!
Kathlyn Marie
於 2025 年 6 月住了 3 晚
8/10
It’s a good midrange resort. It was clean and the staff was friendly. The food and drinks were good and well priced. The pool was nice, and the beach access was perfect. Could’ve done without the loud DJ at the pool every day and the live music was a little obnoxious. All in all, it was good for the price. I’d recommend.
Meredith
於 2025 年 7 月住了 5 晚
2/10
This was the most uncomfortable hotel I have ever slept in. The first night we came in and we had not gone to the beach, the bed already felt like it had sand in it. I don’t think she changed it from the night before because there was even stains on the pillow. The sheets were so uncomfortable, it felt like sandpaper. Also, when you book with Expedia you receive a free breakfast every morning, and most of the staff do not tell you until you have already swiped your card OR they are just completely oblivious to the deal. So make sure you know exactly what you paid for. Another thing, we went during July and of course it is very hot outside so we thought the AC was working. It was not!! It would blow cold air for maybe 2 minutes and then not blow anything 10. The air would stand still and get so hot it was unbearable even if we turned the AC all the way up. Overall very outdated and dirty hotel and not worth the price!!
Olga
於 2025 年 7 月住了 3 晚
6/10
Property is old. Didn’t have much to be called a resort.