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"The weather was perfect, staff very pleasant, breakfast was delicious and stunning views from the reception desk and our room! "

"View from Room 6105 was magnificent day and night!"

"It’s a great place to stay. Easy to get anywhere in Tokyo from bashamich station. "

"The hotel did not have a fully accessible room for disabled guests. We have already contacted the hotel regarding this, so we were informed ahead of time, so we knew what to expect, but still it was a little more challenging than we expected. The rooms were considered "barrier-free" and we were provided with bathroom chairs and shower mat to help so it was sufficient. However, the toilet did not have a railing which was difficult for my parent who had a mobility challenge. The bathroom also had a separate toilet with a door which can be a challenge for a mobility challenged guest. I hope that in the future, the hotel can make a few rooms modified and be available for fully disabled guests' needs. The hotel lobby had a fully accessible bathroom which was very helpful. All hotel staff was very helpful and the location was excellent. The view from the room (the bay view) was spectacular. We will consider staying here again. Thank you."

"Everything about the stay was excellent - ideal location, comfortable bed, clean room, good amenities. Customer service was truly outstanding at the hotel and beyond. I mistakenly left my jacket behind. The communication to find and forward the lost property to me deserves many more than the full 5 stars. Thank you!!"

"Easy check in, lovely and helpful staff. Airport shuttle only available in the morning but it’s just as easy to catch the train. "

"Hotel worked for a single night stay near Haneda airport. My only complaint is that the shuttles are times based on banks of JAL flights. It does not run from the airport afternoon and evening. Does go to the airport from the hotel mostly before noon. Other then that it was fine. "

"Wonderful service great service. Awesome food people were so friendly "

"It’s very convenient location. Just few minutes from Odawara Railway Station. Close to everything and love to visit historical Castle. The staff are very helpful. Thanks!"