The manager locked the fans in tge office. With no AC it was miserable night. No counter in the bathroom for items.
kelly
於 2025 年 7 月住了 1 晚
2/10
I would rather sleep in my car
Simon
於 2025 年 6 月住了 1 晚
6/10
My wife really liked the mattress
Matthew
於 2025 年 6 月住了 1 晚
10/10
Walking distance to a secure car park, although i have to pay for it since it's in town centre. Carpet needs a bit freshening up, but clean bathroom. Shops, bars and restaurants accessible. Breakfast starts at 7 but the staffs let me have milk for my cereals and offered me toast earlier since i have to leave at 7. Definitely, i will book the hotel again in the future.
Chona
於 2025 年 3 月住了 1 晚
2/10
Pretty basic experience - shower not working, luke warm at best, feedback was that when everyone uses it that’s what happen.Not true really as we were not using it at peak time. This should not make a difference and Not the best from a customer point of view when you have come back from a trek soaking wet and the shower is awful.
Delme
於 2025 年 5 月住了 2 晚
8/10
Lovely stay.
CEPHANIE
於 2025 年 4 月住了 3 晚
8/10
Joshua
於 2025 年 4 月住了 2 晚
8/10
First time weve stopped here. Great base for our tour of the breacons and beyond. Friendly staff and reasonable prices. Will definitely stay again.
Clive
於 2025 年 4 月住了 4 晚
10/10
Hotel is really organised and clean. Breakfast was very good as well. We really enjoyed our stay.
真實旅客
於 2025 年 4 月住了 1 晚
10/10
The room was a good size and clean. The receptionist was welcoming and helpful.
The hotel is not somewhere where you would want to spend a holiday, and is a little awkward to access, but good for overnight travellers wanting a clean, quiet stay.
Rory
於 2025 年 4 月住了 1 晚
10/10
Dale
於 2025 年 1 月住了 1 晚
10/10
Robert
於 2025 年 3 月住了 1 晚
4/10
The hotel itself and stay would have been good if it wasn't for a faulty alarm at 3am and the poor guest experience and management of the situation which last almost an hour. Clearly technology failure but could have been handled more efficiently with guests.
The property shows clear signs of age but actually not bad and would stay again.
Mark
於 2025 年 3 月住了 1 晚
4/10
Arrived at hotel to find a small narrow car park. Best western taken over hotel 2 weeks ago from level up hotel. No hair dryer in bedroom. Carpet in bedroom was stained. Staff in own clothes. Even the manager serving in a pair of gym shorts and tshirt. Returned from breakfast Saturday morning to knock on door you haven't paid for breakfast even though website said free breakfast. Could of put the breakfast on the room tab and pay on exit. At breakfast no jam, marmalade, pepper. Saturday night 3am fire alarm went off all guests between car park and reception as it was minus 3. One person on night shift. No communication to guests what was going on. No list to check all guests out of rooms. Two guests left the hotel after hour and half. The firm who deals with the alarm informed hotel it was fault on system to disconnect from mains as it take the engineer hour to arrive and the alarm would of been going for 2 hours. Short staffed trying to cover all areas of the hotel not great. Worst best western hotel i have stayed in. Water machine over flowed had to ask for mop and clean it up. No sign to put up wet area. Would not recommend to stay.
C
於 2025 年 3 月住了 2 晚
6/10
Kirstie
於 2025 年 3 月住了 1 晚
2/10
Very disappointed with the 2 fire alarms that went of twice in the night, 1 at 10pm and the other at 320am both false alarms with they could not turn for an hour.
We traveled up last night from Sussex so I didn’t have so I didn’t have to get up early to visit bike park wales. which turned out to be a waste of tome
Mark
於 2025 年 3 月住了 1 晚
8/10
Nice staff and decent breakfast
真實旅客
於 2025 年 2 月住了 2 晚
8/10
gemma
於 2024 年 11 月住了 1 晚
8/10
Clean friendly environment. Very pleased with this hotel. Would highly recommend
Simon
於 2025 年 2 月住了 3 晚
10/10
Iain
於 2024 年 11 月住了 1 晚
10/10
Vic
於 2025 年 2 月住了 2 晚
6/10
Luke
於 2025 年 1 月住了 1 晚
8/10
Decent hotel in a good location for town centre with free on site parking (or nearby)
Phillip
於 2025 年 1 月住了 1 晚
10/10
Stayed for two nights as was attending a family funeral. The staff were excellent and very helpful. The bed was comfortable and the room and toilet were clean. Hotel was warm throughout, breakfast was very good and the bar prices were very reasonable.
Allan
於 2025 年 1 月住了 2 晚
6/10
On arrival the electrics to the hotel had gone down, we received a complimentary hot drink
The room we stayed in had no heating so was freezing cold, I suppose if I had of mentioned it I would have got some portable heaters
It won't put me off staying here again though,
Thank you