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Sheraton Grand Macao Hotel, Cotai Central

Star Rating
4.5 out of 5

Information

Reviews

4.2 / 5Very Good
11,428 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Airport Shuttle
  • Air Conditioning

Map

What's nearby

  • Airport
    Macau (MFM-Macau Intl.)
    10 min drive

Book online or call:

02 7743 8472

Your dates need to occur after 2019-12-13. Try updating your dates to see prices for your trip.

    About this area

    Cotai

    Sheraton Grand Macao Hotel, Cotai Central is located near the boardwalk and in an area with good airport proximity and shopping. Macau Tower and A-Ma Temple are notable landmarks, and some of the area's popular attractions include Chimelong Ocean Kingdom and Macau Fisherman's Wharf. Looking to enjoy an event or a game while in town? See what's happening at Macau Olympic Complex (Macau Stadium) or Macau East Asian Games Dome. Our guests appreciate the hotel's central location.

    Getting around

    • Macau (MFM-Macau Intl.) - 9 min drive

    Restaurants

    • Feast – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
    • Yum Cha – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
    • Bene, Italian Kitchen – Garden-view restaurant with a bar offering Italian cuisine. Serves lunch and dinner daily. Kids' menu available.
    • Palms Café and Bar – Garden-view bistro with a bar. Serves breakfast and light fare daily.

    About this property

    Sheraton Grand Macao Hotel, Cotai Central

    This hotel features 3 restaurants, 3 outdoor pools, and a full-service spa. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. All 4001 soundproofed rooms provide free WiFi, free wired Internet, and iPod docks. Guests can enjoy deep soaking tubs, and other standard amenities include sitting areas, 24-hour room service, and LCD TVs.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Self parking: MOP 300.00 per day
    • Valet parking: MOP 500.00 per day
    • Free roundtrip airport shuttle from 10 AM - 10:30 PM
    • Airport shuttle at scheduled times

    Food and drink

    • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MOP 248 for adults and MOP 100 for children
    • 3 restaurants and 1 coffee shop/café
    • 1 poolside bar and 1 bar
    • 24-hour room service
    • Coffee/tea in common area(s)

    Things to do

    • 24-hour fitness center
    • 3 outdoor pools
    • Aerobics classes
    • Children's pool
    • Designer stores
    • Full-service spa
    • Sauna
    • Shopping mall
    • Shopping
    • Steam room

    Family friendly

    • 3 outdoor pools
    • Children's pool
    • Dry cleaning service
    • Free cribs/infant beds
    • Laundry facilities
    • Rollaway/extra beds (surcharge)
    • Soundproofed rooms

    Conveniences

    • ATM/banking services
    • Ballroom
    • Banquet hall
    • Elevator
    • Free newspapers in lobby

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • Chinese
    • English
    • Filipino
    • Japanese
    • Korean
    • Malay
    • Portuguese

    Business services

    • 13 meeting rooms
    • Business center
    • Computer station
    • Conference center (267827 square feet of space)

    Outdoors

    • Garden
    • Pool cabanas (surcharge)
    • Pool sun loungers
    • Pool umbrellas
    • Terrace

    Spa

    • 15 treatment rooms
    • Aromatherapy
    • Body scrubs
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Detox wraps
    • Facials
    • Manicures and pedicures
    • Massage - deep-tissue
    • Massage - hot stone
    • Massage - sports
    • Massage - Swedish
    • Massage - Thai
    • Massage/treatment rooms
    • Reflexology
    • Spa open daily
    • Spa tub

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible spa
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible business center
    • Wheelchair-accessible restaurant
    • Visual alarms in hallways

    More

    • Designated smoking areas (fines apply)

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Hypo-allergenic bedding
    • Premium bedding
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathrobes
    • Deep soaking bathtub
    • Free toiletries
    • Hair dryer
    • Separate bathtub and shower

    Entertainment

    • 42-inch LCD TV
    • Cable channels
    • iPod dock
    • Pay movies
    • Premium channels

    Food and drink

    • Free bottled water

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone
    • Separate sitting area
    • Slippers
    • Soundproofing

    Nearby things to do

    Activities

    Where to eat

    4.2
    5 - Excellent
    4,461
    4 - Good
    5,265
    3 - Okay
    1,206
    2 - Mediocre
    325
    1 - Poor
    171
    4.3
    Cleanliness
    4.1
    Service and Staff
    4.1
    Amenities
    4.2
    Property condition

    2/5

    • Liked: Staff & service
    • Disliked: Cleanliness, property conditions & facilities

    We booked and stayed a non-smoking room but the room smells pretty poorly with smoke.

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location and nice staff with shopping mall inside the hotel

    Stayed 3 nights in Dec 2019

    3/5

    • Liked: Cleanliness

    Great disappointment when queries prior to stay were never answered despite several emails. All emails directed to centralised email address no direct email address is available on the website.

    Stayed 3 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Stayed 1 night in Dec 2019

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