Outdoor pool

Reviews of De Lanna Hotel

4 out of 5
De Lanna Hotel
44 Intawarorot Road Tambol Sripoom, Amphur Muang, Chiang Mai, Chiang Mai

Reviews

8.4

Very Good

Rating 10 - Excellent. 302 out of 714 reviews" "
Rating 8 - Good. 290 out of 714 reviews" "
Rating 6 - Okay. 93 out of 714 reviews" "
Rating 4 - Poor. 20 out of 714 reviews" "
Rating 2 - Terrible. 9 out of 714 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Meryl

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The floor was redone in our room and the new floor was raised 6 inches, creating hazardous steps and levels within the room, and wood boards were separating.
Stayed 2 nights in Mar 2024
Response from Taradeer on 2024/3/29
Dear Meryl, We sincerely appreciate you staying with us recently. We sincerely apologize for any inconvenience caused to you, as per your comments. However this has been our style since the hotel was built. We will immediately make the necessary modifications with discussing our technical team. Thank you so much, and we still hope to have you visit us again soon.

10/10 Excellent

Enoch

Stayed 3 nights in Mar 2024
Response from Taradeer on 2024/3/29
Dear Enoch ,Thank you so much, and we still hope to have you visit us again soon.

10/10 Excellent

Ehsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Good vibe. Nice staff
Stayed 3 nights in Feb 2024
Response from Taradeer on 2024/2/21
Dear Valued Guest, We are really grateful that you recently stayed with us while visiting Chiangmai. That you had a positive experience throughout your visit makes us extremely happy. We hope to have you back as soon as possible.

6/10 Okay

Jack

Disliked: Property conditions & facilities
Stayed 13 nights in Feb 2024
Response from Taradeer on 2024/2/21
Dear Valued Guest, We are really grateful that you recently stayed with us while visiting Chiangmai. We hope to have you back as soon as possible.

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Star
Stayed 4 nights in Feb 2024
Response from Taradeer on 2024/2/17
Dear Valued Guest, We are really grateful that you recently stayed with us while visiting Chiangmai. That you had a positive experience throughout your visit makes us extremely happy. We hope to have you back as soon as possible.

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The room was clean and efficient. The staff were very kind and the breakfast was excellent. We found the location to be very central in the old city and enjoyed the Sunday night market nearby.
Stayed 4 nights in Feb 2024
Response from Taradeer on 2024/2/17
Dear Valued Guest, We are really grateful that you recently stayed with us while visiting Chiangmai. That you had a positive experience throughout your visit makes us extremely happy. We hope to have you back as soon as possible.

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at De Lanna. Staff were friendly and helpful, room was nicely appointed, comfy beds, and the grounds are relaxing. Breakfast and dinner were delicious. Great location too!
Stayed 3 nights in Feb 2024
Response from Taradeer on 2024/2/7
Dear Valued Guest, We are really grateful that you recently stayed with us while visiting Chiangmai. That you had a positive experience throughout your visit makes us extremely happy. We hope to have you back as soon as possible.

8/10 Good

Bernardita

Traveled with group
Good location, good value for money
Stayed 3 nights in Jan 2024
Response from Taradeer on 2024/2/3
Dear Valued Guest,We are really grateful that you recently stayed with us while visiting Chaingmai. That you had a positive experience throughout your visit makes us extremely happy.We hope to have you back as soon as possible.

10/10 Excellent

Susan

Liked: Cleanliness, amenities
Great location in old town. Staff amazing!!!
Stayed 4 nights in Jan 2024
Response from Taradeer on 2024/2/3
Dear Ms, Susan,We are really grateful that you recently stayed with us while visiting Chaingmai. That you had a positive experience throughout your visit makes us extremely happy.We hope to have you back as soon as possible.

8/10 Good

Saw

Stayed 7 nights in Dec 2023
Response from Taradeer on 2024/2/3
Dear Valued Guests,We are really grateful that you recently stayed with us while visiting Chaingmai. We hope to have you back as soon as possible.

8/10 Good

Takuo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Taradeer on 2023/12/22
Dear Takuo, We appreciate you staying with us on your recent visit to Chiangmai and gave us high score. We hope to welcome you again for your next time! Thank you very much .

6/10 Okay

THOMAS

Traveled with family
Liked: Cleanliness
Avoid first-floor rooms at all costs! The windows are boarded up and your door will be the floor to ceiling glass door. You will have no privacy as it forces you to pull up the curtain at all time. The shower floor design is sub-par. You will notice it doesn't take long before the floor is flooded with water. The room was clean, however. and the staffs were friendly.
Stayed 3 nights in Nov 2023
Response from Taradeer on 2023/12/22
Dear Thomas, We appreciate you staying with us on your recent visit to Chiangmai. We hope to welcome you again for your next time! Thank you very much .

10/10 Excellent

brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, nice and comfortable, lovely Courtyard and pool. Excellence staff very friendly
Stayed 4 nights in Dec 2023
Response from Taradeer on 2023/12/22
Dear Brad, We appreciate you staying with us on your recent visit to Chiangmai and we are very happy after read your comment that your stay with us was satisfactory. We hope to welcome you again for your next time! Thank you very much .

8/10 Good

Yvonne

Stayed 3 nights in Nov 2023
Response from Taradeer on 2023/12/22
Dear Yvonne, We appreciate you staying with us on your recent visit to Chiangmai and gave us with high score. We hope to welcome you again for your next time! Thank you very much .

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, nice pool, and friendly staff. I will say they allow smoking on balcony's so I was kicked off my balcony and the pool a couple times by the smell.
Stayed 4 nights in Nov 2023
Response from Taradeer on 2023/12/22
Dear Michelle, We appreciate you staying with us on your recent visit to Chiangmai and we are very happy after read your comment that your stay with us was satisfactory. We hope to welcome you again for your next time! Thank you very much .

10/10 Excellent

Mehran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely centra place to stay
Stayed 1 night in Nov 2023
Response from Taradeer on 2023/12/22
Dear Mehran, We appreciate you staying with us on your recent visit to Chiangmai and we are very happy after read your comment that your stay with us was satisfactory. We hope to welcome you again for your next time! Thank you very much .

8/10 Good

Blanca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel. It’s in the center of chiang Mai and there are multiple restaurants/shops nearby. The hotel itself is comfortable, has a small pool and a restaurant. Staff is very friendly and everyone speaks English. Unfortunately, there was a smoker couple next to our room (despite that we asked for a not smoking room) and the our room was filled with smoke all the time.
Stayed 3 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Stayed 3 nights in Sep 2023
Response from Taradeer on 2023/9/27
Dear Mr. John , We appreciate you staying with us on your recent visit to Chiangmai and we are very happy after read your comment that your stay with us was satisfactory. We hope to welcome you again for your next time! Thank you very much .

10/10 Excellent

Christian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2023
Response from Taradeer on 2023/9/27
Dear Christian , We appreciate you staying with us on your recent visit to Chiangmai and we are very happy after read your comment that your stay with us was satisfactory. We hope to welcome you again for your next time! Thank you very much .

8/10 Good

Zina

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

dara

Liked: Cleanliness, staff & service
Great location, especially for night walking street market. Hotel is pretty and clean, a little old but very charming. Good pool. The staff at the front desk are excellent. I forgot and item in my room, and do they went above and beyond to send to back to me. Friendly and competent, thank you De Lanna hotel staff!

4/10 Poor

Jingwei

Disliked: Cleanliness, property conditions & facilities
Very dirty
Stayed 2 nights in Apr 2023
Response from Taradeer (OP) on 2023/4/18
Dear Mr.Jingwei,First and foremost, thank you for your recent stay with us during your trip in Chiangmai.According to your comment, we are very sorry that you are dissatisfied and would appreciate it if you could send us additional information about your comment via email, Facebook, or Line so that We can quickly improve it.Thank you very much.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. Rooms were decent size and clean. Definitely a villa for families or older couples.
Stayed 5 nights in Nov 2022

10/10 Excellent

Karlee

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
!
Stayed 2 nights in Mar 2023

8/10 Good

Sineenath

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2023

8/10 Good

Thomas

Liked: Cleanliness
Good average hotel
Older hotel, good size room, shower over bath didn’t drain well, water went everywhere & getting out of the bath was potentially treacherous! Rooms are showing wear & tear, breakfast was limited but plentiful. Restaurant food was very good.
Stayed 4 nights in Feb 2023
Response from Taradeer (OP) on 2023/3/3
Dear Mr. Thomas,Thank you so much for staying with us recently while visiting Chiang Mai, first and foremost.Please accept our apologies for any inconveniences caused. Your feedback has caused us great concern. We will review and improve it right away after carefully noting your remarks. Thank you very much .

6/10 Okay

Glen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Price quoted on the internet, on which we made our decision to stay' was considerably higher than what we had to pay at the hotel. It was book now and pay at the location when arriving. When questioned about the difference they said it was due to the exchang rate. Checking rates when we booked to when we arrived I could not justify this increase in charges. Expedia was of no help to resolve this issue when they were the booking agent. Told us to deal with the Hotel. Still looking into this.
Stayed 8 nights in Jan 2023

2/10 Terrible

Karla

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Shower drain clogged, they sent someone to fix it,, but it was left the same. Bad smell coming from the drain near the toilet. Beds are really hard and uncomfortable.
Stayed 3 nights in Feb 2023
Response from Taradeer (OP) on 2023/2/13
Dear Karla,Thank you so much for staying with us recently while visiting Chiang Mai, first and foremost.Please accept our apologies for any inconveniences caused. Your feedback has caused us great concern. We will review and improve it right away after carefully noting your remarks. Thank you very much .

10/10 Excellent

Stephen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is excellent. Great value for money.
Stayed 4 nights in Feb 2023
Response from Taradeer (OP) on 2023/2/25
We appreciate you choosing to stay with us during your recent visit to Chiang Mai, and we sincerely appreciate you giving us such a great rating.We hope to see you back at the De Lanna Hotel soon.

6/10 Okay

Rhona

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel very traditional Thai, but rooms a bit tired and electrics a rule unto themselves! As access to rooms are open walkways and therefore security was an issue for me as anyone could enter hotel. Staff friendly and hotel food and drink keenly priced and excellent. Tip!!! Take plenty mozi repellent.
Stayed 3 nights in Feb 2023

10/10 Excellent

Shruthi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout is beautiful with spacious rooms and nightly music performances. The location is perfect and made the city feel very walkable
Stayed 3 nights in Jan 2023
Response from Taradeer (OP) on 2023/2/25
We appreciate you choosing to stay with us during your recent visit to Chiang Mai, and we sincerely appreciate you giving us such a great review.We hope to see you back at the De Lanna Hotel soon.

10/10 Excellent

James s

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is superb! They are responsive and eager to assist . We have stayed there many times in the past and the facility is getting a little worn but they work hard to overcome that.
Stayed 15 nights in Jan 2023

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chinese New year lighting
You will love the design and layout of the hotel with a courtyard and pool at the center. It has a modern style with bed on floor. If you have a hard time getting up from the floor, this is not for you. Quiet, off the main street, but still centrally located. You can walk to most places in the old city.
Stayed 4 nights in Jan 2023
Response from Taradeer (OP) on 2023/2/25
We appreciate you choosing to stay with us during your recent visit to Chiang Mai, and we sincerely appreciate you giving us such a great review.We hope to see you back at the De Lanna Hotel soon.

10/10 Excellent

ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! More of a boutique hotel. Food and drinks were good. The best part was the friendly staff. Also very kind with children. There was a washer/dryer on site which was helpful. Great location. The only down size was the tiny bathroom.
Stayed 3 nights in Jan 2023

6/10 Okay

Yaohan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location for people who did not rent a car or motor bike.The room is so wet that we have to slept under wet blanket for 4 days.
Response from Taradeer (OP) on 2023/1/17
Dear Yaohan,We value your recent stay with us and your trip to Chiangmai. Please accept our apologies for the problem you brought up in your comment. When we receive any information from you ,while you staying, though, we will immediately resolve the issue. However, as our front desk staff had informed you during check-in, if you encounter any issues while staying, kindly let us know so that we can be solved the problem.Sorry again for this inconveninces and hope to welcome you at our De Lanna Hotel as soon as possible.

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for exploring the Old City. Our first floor room (108) facing the pool was relaxing, nice atmosphere. Other rooms may not have such great views, however, so perhaps a good idea to check the room location and request in advance.

8/10 Good

SIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laundry Machine not working properly
The laundry machine and dryer not ok. Washing machine filled with some tissue paper and dryer not working properly, after paid for 60 bath, our clothes still wet, and we have go to outside laundry service center to do dry our clothing.
Stayed 4 nights in Dec 2022

10/10 Excellent

Rie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Peter

Stayed 6 nights in Nov 2022

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
A pleasant, centrally located hotel. Had to ask for a pool view room even though I booked 6 months ago. Lovely pool after a hot day walking, though surrounds are slippery and dangerous. Male pool bar attendant was a very happy person, good service. Breakfast was pretty basic!
Stayed 3 nights in Dec 2022

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De Lanna Hotel is an idyllic paradise in the Old City in Chiang Mai. As part of my tour of Thailand I stayed in 4 different hotels in four different areas; De Lanna was the best. It's clean, quiet at night, great facilities, friendly staff, perfect location close to the Sunday night bazar and several restaurants and bars. I will return to Chiang Mai. When I do, I won't bother looking for another hotel; De Lanna is perfect.

10/10 Excellent

Marc

10/10 Excellent

Sambo, Everret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place, there are a lot amenities surrounding the hotel. The bathroom is narrow
Stayed 2 nights in Nov 2022

10/10 Excellent

Peter

Liked: Staff & service, amenities, property conditions & facilities
excellent staff, friendly and so helpful in making my stay so relaxing and pleasant.
Stayed 20 nights in Sep 2022

10/10 Excellent

Denise, Auckland

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Thai style property with fantastic rooms, plenty of room with everything you need supplied. Right in the middle of the old city, so walking distance to everything a tourist needs. Pool is clean, cool and well laid out. Ive stayed in many Chiang Mai hotels, but this ine wins above all others. Small enough that you feel part of community, the staff are lovely. Not one to pass up. !!
Stayed 7 nights in Sep 2022

10/10 Excellent

Soo Hock

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly. Nice place
Stayed 5 nights in Jul 2022

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Lovely pool. Shady garden . Spacious rooms.
Stayed 4 nights in Jun 2022

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely night
A lovely stay. We booked because it is walking distance to Sunday market. Parking is easy too. Hotel is very lovely with the colored glass, beautiful courtyard and koi ponds.
Stayed 1 night in Jun 2022

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the quiet plaza below my room on the 2nd floor. I enjoyed what I thought was an authentic chic Thai hotel. On the balcony are fans that will keep you cool if you want to enjoy being outside. The foliage keeps your balcony very private and pretty but you can still see the plaza below with the pool.I highly recommend this hotel for the true Thai hotel experience!
Stayed 3 nights in May 2022
Response from Nopparit W. on 2022/5/18
Thank you very much for your recent stayed with us and we hope to see you again next time at our De Lanna Hotel Chiangmai.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and very nice hotel
Stayed 2 nights in Apr 2022
Response from Nopparit W. on 2022/5/18
Thank you very much for your recent stayed with us and we hope to see you again next time at our De Lanna Hotel Chiangmai.