Grand Residences Riviera Cancun - All Inclusive

5.0 star property
Luxury resort on the beach, with 2 outdoor swimming pools
VIP Access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Grand Residences Riviera Cancun - All Inclusive

Photo gallery for Grand Residences Riviera Cancun - All Inclusive

Exterior
Front of property
Suite, 1 King Bed, Non Smoking, Beachfront | Premium bedding, free minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; international cuisine
2 bars/lounges, swim-up bar, poolside bar, beach bar

Overview of Grand Residences Riviera Cancun - All Inclusive

9.6

Exceptional

Highlight
  • Cleanliness is scored top 10% in Puerto Morelos by travelers.

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • Pool
  • Free airport shuttle

Check out the area

Blvd. El Cid, Unidad 28 Lote 1-01, Manzana 20 Supermanzana 3, Puerto Morelos, QROO, 77580
  • Popular LocationPuerto Morelos Town Square7 min drive
  • Popular LocationPuerto Morelos Reef7 min drive
  • Popular LocationOjo de Agua Beach9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)29 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

One Bedroom Master Suite Beachfront

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 40 Ping (132 square meters)
  • Beach view
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

Junior Suite with Jacuzzi

cleanliness

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Free minibar items
  • 15 Ping (50 square meters)
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View

cleanliness

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Free minibar items
  • 15 Ping (50 square meters)
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

Master Suite Resort View

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 40 Ping (132 square meters)
  • Resort view
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

Junior Suite Resort View

cleanliness

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Free minibar items
  • 14.53 Ping (48 square meters)
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

Master Suite Ocean View

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 40 Ping (132 square meters)
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

Junior Suite Beachfront

cleanliness

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Free minibar items
  • 15 Ping (50 square meters)
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

Similar properties

About the neighborhood

Puerto Morelos

Located in Puerto Morelos, Grand Residences Riviera Cancun - All Inclusive is on the beach. While the natural beauty of Puerto Morelos Beach and Maroma Beach can be enjoyed by anyone, those looking for an activity can check out Moon Palace Golf Club. Traveling with kids? Consider Arrecife de Puerto Morelos National Park, or check out an event or a game at El Rey Polo Country Club. Take an opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Puerto Morelos Town Square - 7 min drive
  • Puerto Morelos Reef - 7 min drive
  • Ojo de Agua Beach - 9 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 11 min drive
  • Puerto Morelos Beach - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • Ile de France - 18 min walk
  • Zan-Za Bar - 18 min walk
  • Alcazar - 15 min walk
  • La Marina - 16 min walk
  • A'akat - 18 min walk

About this property

Grand Residences Riviera Cancun - All Inclusive

Luxury all-inclusive resort by the sea
A free roundtrip airport shuttle, a swim-up bar, and a beach bar are just a few of the amenities provided at Grand Residences Riviera Cancun - All Inclusive. With a white sand beach, beachfront dining, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, a hot stone massage, or aromatherapy at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and ocean views. Fitness classes and yoga classes are offered at the 24-hour health club; Grand Residences Riviera Cancun - All Inclusive also has a poolside bar, a grocery/convenience store, and a terrace. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Free bicycle rentals, 2 outdoor tennis courts, and express check-out
  • Babysitting (surcharge), tour/ticket assistance, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 144 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and separate tubs/showers
  • 47-inch LED TVs with premium channels and DVD players
  • Wardrobes/closets, LED light bulbs, and microwaves

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Faro Grill
  • Flor de Canela
  • Heaven Beach Bar
  • Lobby Cafe and Bar
  • Pool Bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour health club
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Playground
  • Spa tub
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,507 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • 7 buildings
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 47-inch LED TV with premium cable channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests staying through a Saturday night may be required to move rooms with hotel assistance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per night
  • A tax is imposed by the city: USD 5.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Residences All Inclusive Puerto Morelos
Grand Residences All Inclusive
Grand Residences Puerto Morelos
Grand Residences All Inclusive All-inclusive property
Resinces Inclusive inclusive
Grand Residences All Inclusive
Grand Residences Riviera Cancun All Inclusive
Grand Residences Riviera Cancun - All Inclusive Resort
Grand Residences Riviera Cancun a Registry Collection Hotel
Grand Residences Riviera Cancun - All Inclusive Puerto Morelos

Frequently asked questions

Does Grand Residences Riviera Cancun - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Grand Residences Riviera Cancun - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Residences Riviera Cancun - All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Residences Riviera Cancun - All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available from 4:00 PM–8:00 PM.

What time is check-out at Grand Residences Riviera Cancun - All Inclusive?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Grand Residences Riviera Cancun - All Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at Grand Residences Riviera Cancun - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, tennis, volleyball, and more.

Where is Grand Residences Riviera Cancun - All Inclusive located?

Nestled on the beach, this Puerto Morelos resort is within 3 mi (5 km) of Arrecife de Puerto Morelos National Park, Ojo de Agua Beach, and Puerto Morelos Reef. Artisans Market and San Jose Catholic Parish are also within 3 mi (5 km).

Grand Residences Riviera Cancun - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 856 out of 1000 reviews" "
Rating 8 - Good. 92 out of 1000 reviews" "
Rating 6 - Okay. 32 out of 1000 reviews" "
Rating 4 - Poor. 11 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Keren

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The transportation to and from the airport was included and pleasant. The dining options were limited. There were two restaurants. The Italian restaurant was getting ready to open on the last day of our stay. I expected more from a resort of its caliber. We were made aware that we would have a concierge for our entire stay. It was difficult to get ahold of him and when he was off, we were not aware of who we could contact. We were swept away to a timeshare presentation that left little to be desired and a sour taste in our mouths. It was a very long presentation and although we mentioned we had to get back to our children they would not allow us to leave. We would never sit through a timeshare presentation again and I would recommend you don't either. It was a scary event and made the remaining time of our stay uncomfortable. The beach access was decent but some algae.

8/10 Good

Siegfried

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Idan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best places we have ever been to. Quiet (no loud and crazy teenagers) No music blasting at 10PM, great service and a place to relax! Staff is friendly and the place is super clean! Thank you!
Stayed 4 nights in Feb 2023

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort. Quiet, clean, and friendly helpful staff. Would have liked a bigger selection of food and entertainment.
Stayed 5 nights in Jun 2023

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was just perfect. Every meal was served with the best staff. Everything was plated beautiful and the tables were amazing. The all inclusive was over the top. I would definitely return in the future.
Stayed 5 nights in Jun 2023

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I stayed here for our 25th Anniversary. We had the most amazing time during our stay. Thank you to the friendly and amazing housekeepers, to the hard-working staff (Kevin & Jose) at the Heaven Beach Bar, to the wonderful staff at Flor de Canela & El Faro Grill, and our resident assistant, Liza, and to the rest of the Lobby reception staff. I could not recommend a more amazing place to stay if you want quality service, beautiful grounds and views, and the most amazing people you'll ever meet. Thank you
Stayed 5 nights in Jun 2023

10/10 Excellent

DEBORAH KAY, sun city center

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Grant

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I can’t say enough about this property and our experience overall. My wife and I went on our honeymoon to grand residence and had an unforgettable time. During our time the place was constantly being cleaned, our room was kept up at least twice per day, and staff is very friendly. The only negative thing I have to say is that there are many suggestions/rules that were left unsaid, and it took us a few days to discover them. A bit more of an orientation would have been appreciated, especially for new travelers to the area such as ourselves. I highly recommend setting your reservations and planning your stay on the first night so that events and reservations don’t fill up. If you were looking for a clean, quiet, relaxing, high-quality stay with excellent service, this is the place for you. You won’t be disappointed.
Stayed 6 nights in May 2023

10/10 Excellent

Alex Antonio

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

JORGE, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023