ALH Group Cairns hotels

"Customer service was very unique, the receptionist were so nice, helpful, friendly and very fast at problem solving. "

"The sea view king room was fairly comfortable. We appreciated the Nespresso machine for our morning coffee fix as well as the private deck overlooking the esplanade. The room was quiet. The bed was a bit too firm for me, and the pillows were too soft. I requested firmer pillows and then they were very hard, so we were unable to find a happy medium. Other than a closet with a few hangers, there was no where else to put our clothing (no drawers). The hotel is conveniently located near the main marine terminal and to the lagoon pool, shops, and restaurants. Most of the staff, particularly at the front desk, were quite friendly. We enjoyed the cocktails at the pool bar as well as lunch at the Backyard."

"Great customer service, facilities and price. "

"Excellent location and very clean property. "

"Beautiful grand hotel with grand piano and large spacious entry foyer. Beautiful luxury."