- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed, great pillows, very comfy and great price
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Located in Kangaroo Point, The Point Brisbane Hotel is in the entertainment district and near the boardwalk. Queensland Performing Arts Centre and Tivoli are cultural highlights, and some of the area's activities can be experienced at Eagle Street Pier and Brisbane Cruise Terminal. Traveling with kids? Don't miss South Bank Parklands and Wheel of Brisbane.
This was our third stay at The Point Brisbane, and there's a reason why we keep coming back. The hotel is immaculate, comfortable, and has everything we need for a great stay: Clean rooms, sparkling bathrooms, free parking, free wifi, close to the airport, comfy beds, great breakfast buffets, and awesome staff. Speaking of awesome staff, I need to give a shout out to Chris who was working the front desk on 06/01/2020. The room we were originally given had terrible AC. Even though we turned the thermostat all the way down to 17c, we couldn't get the room cool, and there was a musty smell. We called the front desk for help, and it was Chris who answered. Within a few minutes, he had checked the thermostat control and gone up to our room to investigate. He immediately noticed how warm it was in the room and suspected a maintenance issue. He returned to the front desk to search for another available room for us. About 10 minutes later, he came up to let us know there was a room available just a few doors down on the same floor that we could move to. He had already gone in the other room and turned on the AC to make sure it was working properly. He helped us move our luggage and made sure we were happy with the new room. And we were! It was a bigger and brighter room, and it was so great that Chris could accommodate us. We highly recommend The Point Brisbane. It's become our go-to place to stay whenever we're in the city.