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Hotel Grand Chancellor Brisbane

Star Rating
4 out of 5

Information

Reviews

4.3 / 5Excellent
2,396 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Roma Street Parkland
    8 min walk
  • Popular Location
    Brisbane City Hall
    12 min walk
  • Popular Location
    Queen Street Mall
    14 min walk
  • Airport
    Brisbane, QLD (BNE)
    15 min drive

Book online or call:

02 7743 8472

Your dates need to occur after 2019-12-15. Try updating your dates to see prices for your trip.

    About this area

    Spring Hill

    In the city center and near a train station, Hotel Grand Chancellor Brisbane is in an area with good shopping. Tivoli and Queensland Performing Arts Centre are cultural highlights, and some of the area's notable landmarks include King George Square and Story Bridge. Looking to enjoy an event or a game? See what's going on at Suncorp Stadium, or consider Riverstage for a night out.

    Visit our Spring Hill travel guide

    What's nearby

    • Popular Location
      Roma Street Parkland - 8 min walk
    • Popular Location
      Brisbane City Hall - 12 min walk
    • Popular Location
      Queen Street Mall - 14 min walk
    • Popular Location
      Eagle Street Pier - 16 min walk
    • Popular Location
      Treasury Casino - 18 min walk

    Getting around

    • Brisbane Central Station - 8 min walk
    • Brisbane, QLD (BNE) - 15 min drive

    Restaurants

    • Frescos Restaurant – Serves breakfast, lunch, and dinner.

    About this property

    Hotel Grand Chancellor Brisbane

    A restaurant, an outdoor pool, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a conference center are onsite. All 230 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. 24-hour room service, minibars, and hair dryers are among the other amenities available to guests.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi
    • WiFi in public areas is free with a 4-device limit

    Parking and transportation

    • Self parking: AUD 20 per night

    Food and drink

    • Buffet breakfast available for a fee daily: AUD 28.50 for adults and AUD 12.00 for children
    • 1 restaurant and 1 coffee shop/café
    • 1 bar
    • 24-hour room service

    Things to do

    • Fitness center
    • Outdoor pool

    Family friendly

    • Dry cleaning service
    • Free cribs/infant beds
    • Laundry facilities
    • Outdoor pool
    • Refrigerator
    • Rollaway/extra beds (surcharge)

    Conveniences

    • Ballroom
    • Elevator
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • Chinese
    • Dutch
    • English
    • Filipino
    • French
    • German
    • Japanese
    • Portuguese

    Business services

    • Meeting rooms
    • Conference center

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning
    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower

    Entertainment

    • 32-inch TV
    • Cable channels
    • Pay movies
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Minibar
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Phone
    • Safe

    Nearby things to do

    Where to eat

    4.3

    Excellent

    5 - Excellent
    1,193
    4 - Good
    899
    3 - Okay
    206
    2 - Mediocre
    75
    1 - Poor
    23
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.5
    Amenities
    4.2
    Property condition

    1/5

    • Disliked: Staff & service

    Thanks to Petra on reception and her utter lack of professionalism and appalling rudeness because my Colleague who was checking in before me and did not have access to a corporate or private credit card to pay the security deposit which would have been paid on my arrival a mere hour later, my Colleague left the property humiliated at being made to feel somehow pathetic in front of other guests and staff. Based on this disgusting ‘welcome’ from Petra I chose to move to another far superior and customer focussed hotel that actually have staff who have been properly trained in customer service and actively work with guests to seek solutions to somewhat different situations. As such I forfeited my payment to the Grand Chancellor with the determination never to stay at that hotel again and ensure my company, colleagues and anyone else I know never stays there either. A strong suggestion for management of the hotel - get Petra some serious customer service training and manners AND accept security deposits from the other guest over the phone.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Loved my stay and will return another time.

    Great location for shopping and leisure. Beautiful parklands to wander through over the road. Close to train service. Comfortable room with adequate amenities.

    Stayed 4 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Nice hotel in a good location

    Nice hotel in a good location, breakfast buffet was 2 for 1 and very good. Good view from rooftop pool and room.

    Stayed 2 nights in Nov 2019

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