We booked after having a small house fire. I read the reviews and decided to try it. We came in after midnight and the night manager was very kind and helpful. The beds are so comfortable that we’ve had the best sleep over the past few days, in a clean, non-odorous room. Our room seems very quiet, without outside noise. The cleaning staff is friendly, kind, polite and helpful.
There is a “full” hot/cold breakfast included with the price which includes eggs (scrambled/boiled), bacon, sausage and hashbrowns as well as various hot and cold cereals, baked goods and make-your-own Belgian style waffle station. Bagels, bread, toast, cream cheese, peanut butter, jams and fruit are also available. The protein is important for us because we are diabetic and can’t just have a “continental” breakfast. There is coffee, tea, water, juices and milk to drink. The kitchen staff are very friendly and accommodating which is greatly appreciated. There is also coffee and a water station in the lobby as well as a snack room with vending machines.
We have had to extend our stay a few times and every staff member has been helpful and courteous. Our room has a small fridge and a microwave as well as Wifi. There is a hairdryer to use and the shower/toilet is separate from the sink which saves time when two people are getting ready.
There is a computer and printer in the lobby for patrons if needed. There are elevators to rooms on higher floors and plenty of parking. A very good place to stay!