外觀

弗拉特黑德湖貝斯特韋斯特普拉斯套房飯店的評分

2.5 out of 5
弗拉特黑德湖貝斯特韋斯特普拉斯套房飯店
4824 US Highway 93 South, Kalispell, MT

評論

9.0

太棒了

10 分,有夠讚;623 則評論中有 377 則" "
8 分,不錯哦;623 則評論中有 176 則" "
6 分,一般般;623 則評論中有 44 則" "
4 分,不太好;623 則評論中有 10 則" "
2 分,很糟糕;623 則評論中有 16 則" "

9.4/10

整潔度

9.4/10

員工素質

8.8/10

設施服務

9.0/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 7 月住了 1 晚
Thanks

2/10 很糟糕

Perth

不喜歡:整潔度、員工素質和住宿環境和硬體
If I could give this - stars I would, who ever the photographer for the photos was did an amazing jibe because it looks nothing like that in person, the hot tub was filthy, the night was terrible very loud between the highway and lack of any sound proofing in the room we could hardly sleep, the breakfast was horrid. And when checking out no one asked how the stay was or anything, horrible experience for almost $200 will never go here again.
General Manager 於 2024年3月25日回覆
Greetings Perth, Thank you for completing a review regarding your recent stay at our property. However, we do not show a reservation for you in our system for your profile. I am not quite sure you are reviewing the correct hotel as our hot tub is immaculate and our breakfast receives excellent reviews. Our front desk also conversates with each and every guest upon their departure. If I can provide any assistance, please don't hesitate to contact me directly.Respectfully,SuZanne OlesenBest Western Plus Flathead Lake Inn and Suites

8/10 不錯哦

Paige

喜歡:員工素質和住宿環境和硬體
It was a nice stay, I did find a lot of random hairs in the bathroom and one of our light bulbs was out, but otherwise it felt clean and safe, friendly staff and good breakfast! Would stay again :)
於 2024 年 3 月住了 3 晚
General Manager 於 2024年3月18日回覆
Greetings Paige, Thank you for taking the time to review your stay with us. We really appreciate our guests feedback as this helps us stay on top of our housekeeping team. It is not the norm for our rooms to not to be spotless. I do apologize. We are happy to hear that you would return for another stay in the future. All the best, SuZanne

10/10 有夠讚

Barbara

喜歡:整潔度、員工素質和住宿環境和硬體
Very comfy rooms . We stay here often. Love rooms , have nice beds, great pillows for watching TV, big comfy chair most hotels do not have. Convenient location, very quiet. to
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月6日回覆
Greetings Barbara, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your feedback and value your business. We do hope that you will stay with us again if you are in the area. All the best, SuZanne

10/10 有夠讚

Garrett

於 2024 年 2 月住了 3 晚
General Manager 於 2024年3月22日回覆
Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your feedback and are grateful for your business. All the best, SuZanne

2/10 很糟糕

Michelle

Walls must be made of paper. Could hear every single thing. People partying in room above us. Called from desk at midnight. Nothing happened. Persisted till 4am. Brutal no sleep. Very noisy place. No one seemed to care
於 2024 年 2 月住了 4 晚
General Manager 於 2024年2月21日回覆
Dear Michelle Volk,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Our front desk agent did go up and knock on the room door above your room and had a discussion with the couple staying. They were older and respectful. There was no alcohol nor was there any inappropriate behavior occurring that she could detect. She said that she could hear them talking outside the room as she listened for a few minutes before knocking. They were taken back when she addressed the noise complaint as they said they were just catching up. We do understand that it can be very inconvenient when others do not turn in at the same time others are trying to rest. But there was most certainly no partying going on.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. You might ask for a top floor room when staying at a hotel. We would have also been happy to move you into another room away from the chatter. If I can provide any assistance, please don't hesitate to contact me directly at 1-406-857-2400 or 1-888-226-1003.Respectfully,SuZanne Best Western Plus Flathead Lake Inn and Suites

10/10 有夠讚

Curt,Shepherd

於 2024 年 1 月住了 1 晚
General Manager 於 2024年1月31日回覆
Greetings Curt, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your business and hope to have you return for another stay. All the best, SuZanne

8/10 不錯哦

Gavin

General Manager 於 2024年2月14日回覆
Greetings Gavin, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate you choosing our hotel for your overnight accommodations. All the best, SuZanne

10/10 有夠讚

James,Hartline

於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月18日回覆
Greetings James, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We are delighted to hear you enjoyed your stay with us.Happy Holidays to you & yours,SuZanne

10/10 有夠讚

Joe

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice and clean!
於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月7日回覆
Greetings Joe, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your feedback and value your business. We do hope that you will stay with us again in the future. All the best, SuZanne

10/10 有夠讚

Zdravko

於 2023 年 11 月住了 2 晚
General Manager 於 2023年11月20日回覆
Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your business and your feedback is very important. We hope to have you stay again in the future.All the best, SuZanne

10/10 有夠讚

Cynthia

喜歡:整潔度、員工素質和住宿環境和硬體
Everyone was very nice! Great stay! Lovely town
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月26日回覆
Greetings Cynthia, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your feedback and hope to have you stay with us again. All the best,

8/10 不錯哦

Keri

喜歡:整潔度、員工素質和住宿環境和硬體
The hotel itself was very clean and nice and the staff was very friendly. The hotel is right next to the highway so you do hear the traffic.
於 2023 年 10 月住了 3 晚
General Manager 於 2023年10月25日回覆
Greetings Keri, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your feedback and value your business.All the best, SuZanne

10/10 有夠讚

mary

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月24日回覆
Hi Mary, Thank you for sharing your experience regarding your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your business and hope to have you stay again.All the best, SuZanne

8/10 不錯哦

Aundrea

於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月23日回覆
Hi Aundrea, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your business and hope to have you stay again.All the best, SuZanne

8/10 不錯哦

Kip

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property was well kept.
於 2023 年 9 月住了 2 晚
General Manager 於 2023年10月11日回覆
Greetings Kip, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your feedback and hope to have you stay with us again in the future.All the best, SuZanne

10/10 有夠讚

Laurel,Edson

喜歡:整潔度、員工素質和住宿環境和硬體
This is a nice property between Kalispell and Lakeside
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月9日回覆
Hi Laurel, Thank you for taking the time to review your stay with us. We appreciate your feedback. All the best, SuZanne

10/10 有夠讚

Mark

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Would Definitely Recommend
Clean, comfortable and convenient.
於 2023 年 9 月住了 3 晚
General Manager 於 2023年9月30日回覆
Greetings Mark, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your business and are delighted to hear you enjoyed your stay with us.All the best, SuZanne

10/10 有夠讚

Judy

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
The pool an hot tub was open 24 hours. So after working a 12 hour day for a wedding, it was so nice to soak
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月26日回覆
So very happy to hear you enjoyed your stay.Thank you for your review. Best regards, SuZanne

10/10 有夠讚

Judy

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay
Beautiful motel. Great breakfast friidtaff.
於 2023 年 9 月住了 2 晚
General Manager 於 2023年9月26日回覆
Hi Judy, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We are so delighted to see you enjoyed your stay with us.All the best, SuZanne

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚
General Manager 於 2023年9月25日回覆
Thank you for taking the time to review your stay with us. We appreciate your business and hope to have you stay again. All the best,

6/10 一般般

Sheila B

喜歡:整潔度和員工素質
Isolated from restaurants & retail.
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月25日回覆
Thank you for taking the time to review your stay with us. We appreciate your business. We understand that we are located south of Kalispell but our hotel sits conveniently between two adorable lakeside towns on the water just minutes from the hotel. We have some wonderful dining options just one mile from the property. Bigfork has great shopping as well.All the best,

10/10 有夠讚

Joseph

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel value for the area - one of the best stays
What a pleasant surprise. Hotel had great reviews . The reviews exceeded my expectations Very rustic and fits in perfectly with the area. Who would have thought a Best Western Great staff too. Dinner recommendations were excellent !
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月23日回覆
Greetings Joseph, Thank you for the wonderful review and for taking the time to let us know how you stay went at our hotel. The Best Western Plus Flathead Lake Inn & Suites. We greatly appreciate your feedback and hope to have you stay with us in the future. All the best, SuZanne

10/10 有夠讚

Kelly

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property was clean and staff was great.
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月25日回覆
Thank you for taking the time to review your stay with us. We appreciate your business and hope to have you stay again. All the best,

10/10 有夠讚

Jamie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay, room was clean, comfortable bed, the breakfast was excellent
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月23日回覆
Greetings Jamie, Thank you for taking the time to review your stay with us. Your feedback and business is greatly appreciated. If you are ever back in the Flathead Valley we would love for you to stay with us again. Take care, SuZanne

10/10 有夠讚

Terry

於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月23日回覆
Hi Terry, Thank you for the wonderful review regarding your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We really appreciate your business and hope to have you return for another visit. All the best, SuZanne

10/10 有夠讚

Derrick

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved everything! Highly recommend!
於 2023 年 9 月住了 2 晚
General Manager 於 2023年9月23日回覆
Hi Derrick, Your positive review is so very appreciated. We are delighted to hear you enjoyed your stay with us at the Best Western Plus Flathead Lake Inn & Suites. Should you find yourself back in the valley we welcome you to stay with us again. Take care, SuZanne

10/10 有夠讚

John

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚
General Manager 於 2023年9月17日回覆
Greetings John, Thank you for the wonderful review of your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your feedback and are very grateful for your business. We hope to have you stay again in the future. All the best, SuZanne

8/10 不錯哦

Penny

The breakfast was very good.
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月15日回覆
Hi Penny, Thank you for taking the time to review your stay with us. We appreciate your feedback and hope to have you stay with us again in the future. All the best, SuZanne

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice, clean hotel
Nice hotel. Very clean. Great breakfast!
於 2023 年 9 月住了 4 晚
General Manager 於 2023年11月2日回覆
Thank you for taking the time to review your stay with us. Your opinion is important and we are grateful for your business. We hope to have you stay again in the future. All the best, SuZanne

10/10 有夠讚

Alan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚
General Manager 於 2023年9月15日回覆
Hi Alan,Thank you for taking the time to review your stay with us. We appreciate your feedback and hope to have you stay with us again in the future. All the best, SuZanne

10/10 有夠讚

Tara

於 2023 年 9 月住了 2 晚
General Manager 於 2023年9月15日回覆
Hi Tara,Thank you for taking the time to review your stay with us. We appreciate your feedback and hope to have you stay with us again in the future. All the best, SuZanne

10/10 有夠讚

Danette

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very comfortable and friendly.
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月8日回覆
Greetings Danette, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. Take care, SuZanne

6/10 一般般

Brittany

喜歡:員工素質
不喜歡:整潔度
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月8日回覆
Greetings Brittany, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. All the best,

6/10 一般般

Denise

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
For the positives the staff was pleasant and the room clean. The room set up was small but served it’s purpose. The negatives I would think by the name it would be close to the lake not so just off the highway. Which was noisy next to a gas station also noisy. The price was ridiculous felt very gouged as a tired traveler. Would not stay here again.
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月11日回覆
Greetings Denise, Thank you for taking the time tor review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We can understand the price point but please know that you are traveling during the height of tourism season for the Flathead Valley & Glacier National Park area. We are just one minute away for the shores of Flathead Lake and the only full sized hotel near the lake therefore we make sure to market ourselves as so. Please know that our rates are actually sitting 50-75 below our comp set in the area. We are happy to hear that you were treated pleasantly during your time with us. Again, your feedback is important and appreciated. All the best,

10/10 有夠讚

Habib

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice location minutes to flathead lake and marina.
於 2023 年 9 月住了 2 晚
General Manager 於 2023年9月8日回覆
Thank you for taking the time to leave a review regarding your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We hope to have you stay with us again. All the best, SuZanne

8/10 不錯哦

George

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月6日回覆
Greetings George, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your business and hope to have you return for another visit. All the best, SuZanne

8/10 不錯哦

Jill

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月31日回覆
Hi Jill, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your business and hope to have you stay again. All the best, SuZanne

4/10 不太好

Andrzej

情侶出遊
喜歡:整潔度和員工素質
I just don't get those people who runs that . I paid 520$ dor one night which I don't think is worth it . It's say there is a bars and restaurant but when we get there everything was closed since covid and never open back so why they don't write that so people can see and decide if still wanna go there . I feel its like they scamming people to just get them . I own the business but I never treat my customers like that
General Manager 於 2023年8月31日回覆
Dear Andrzej,Again, we are very sorry to hear that you were disappointed with your recent stay with us. It looks as though you booked through a 3rd party reservation site. We can understand how looking at old photographs or getting misinformation can pose as an inconvenience should one not want to leave the hotel during their stay. Most of the time it is best to book directly with the hotel or on the brands central reservation system where all the information is current and up to date with what amenities are offered. We have not advertised that we have a full operating restaurant & bar since 2021. That information has been removed from our website as well as Best Western Internationals website. We appreciate your feedback and thank you for taking the time to review your stay on multiple platforms.All the best,SuZanne

8/10 不錯哦

Amelia

喜歡:整潔度、員工素質和住宿環境和硬體
Sitting between Kalispell and Flathead Lake it was really easy to plan day trips around the area.
於 2023 年 8 月住了 2 晚
General Manager 於 2023年8月30日回覆
Greetings Amelia, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your business and hope to have you back for another visit.

10/10 有夠讚

Kathryn

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very pleased
Hotel staff was very friendly, attentive and helpful. Both front desk and cleaning staff. Room was clean and did not have any offensive odor. We had a trailer and there was an extra area to park it. Breakfast area was very roomy, clean and the food was good.
於 2023 年 8 月住了 4 晚
General Manager 於 2023年8月27日回覆
Hi Kathryn, Thank you for taking the time to review your stay with us. We value your feedback and your kind compliments are greatly appreciated. If you are ever back in the area we would love for you to stay with us again. All the best, SuZanne

10/10 有夠讚

Kayla

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cute room for hottub
於 2023 年 8 月住了 2 晚
General Manager 於 2023年8月22日回覆
Hi Kayla, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your business and hope to have you stay with us again. All the best, SuZanne

10/10 有夠讚

Albert,Ladera Ranch

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything about this property was wonderful. It’s so close to the lake. The staff was super friendly and helpful. The room was nice and comfortable. All around great experience.
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月17日回覆
Greetings Albert, Thank you so much for the lovely review of your stay. We are delighted to hear you appreciated the location. We are grateful for your business and hope to have you return in the future. All the best, SuZanne

6/10 一般般

Carl

家庭旅遊
不喜歡:整潔度
Breakfast was good. Staff was good except rude front desk girl. I stepped on a piece of glass in the bathroom.
於 2023 年 8 月住了 3 晚
General Manager 於 2023年8月17日回覆
Dear Carl, Thank you for taking the time to review your stay with us. We appreciate your business and hope to have you return for another stay. Best Regards, SuZanne

10/10 有夠讚

Tammi

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I stay there every time I go to Montana because they make you feel comfortable as soon as you walk in. Always friendly and respectful and helpful
於 2023 年 8 月住了 3 晚
General Manager 於 2023年8月17日回覆
Greetings Tammi, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We are grateful for your business and hope to have you return for another visit. All the best, SuZanne

10/10 有夠讚

Paul

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay!
Excellent service, especially with the breakfast bar. Breakfast bar included a gluten free option which was beneficial for one of my family members. Breakfast food was of a higher quality than what many other establishments offer. Pool and hot tub were larger than in some other establishments; this was appreciated by my children. My kids were asking to stay at this companies hotels for the remainder of our trip!
於 2023 年 8 月住了 2 晚
General Manager 於 2023年8月15日回覆
Hi Paul, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate your business and hope to have you stay again. All the best, SuZanne

10/10 有夠讚

Daryl Jason

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Would stay again!
於 2023 年 8 月住了 3 晚
General Manager 於 2023年8月14日回覆
Greetings Daryl, Thank you for taking the time to review your stay with us. Your business is appreciated and we hope to have you stay with us again at the Best Western Plus Flathead Lake Inn & Suites. All the best, SuZanne

6/10 一般般

Judy

團體旅遊
喜歡:整潔度和員工素質
於 2023 年 7 月住了 2 晚
General Manager 於 2023年8月1日回覆
Greetings Judy,Thank you for taking the time to review your stay. We appreciate you choosing the Best Western Plus Flathead Lake Inn & Suites for your overnight accommodations. Any feedback would be helpful so we can make improvements for the guest experience. Please feel free to reach out by email or contact the hotel directly to discuss.All the best, SuZanne

10/10 有夠讚

Richard

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚
General Manager 於 2023年8月1日回覆
Greetings Richard, Thank you for taking the time to review your stay. We appreciate you choosing the Best Western Plus Flathead Lake Inn & Suites for your overnight accommodations. All the best, SuZanne

10/10 有夠讚

Matt

喜歡:整潔度、員工素質和住宿環境和硬體
Host went above and beyond to make us feel welcome.
於 2023 年 7 月住了 1 晚
General Manager 於 2023年7月31日回覆
Greetings Matt, Thank you for taking the time to review your stay with us at the Best Western Plus Flathead Lake Inn & Suites. We appreciate you choosing our hotel for your overnight accommodations. All the best, SuZanne