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查爾梅瑞萊斯歌劇飯店的評分

查爾梅瑞萊斯歌劇飯店
Via Valerio Catullo 1, Verona, VR

評論

9.8

好極了

10 分，有夠讚；1094 則評論中有 938 則" "
8 分，不錯哦；1094 則評論中有 134 則" "
6 分，一般般；1094 則評論中有 16 則" "
4 分，不太好；1094 則評論中有 4 則" "
2 分，很糟糕；1094 則評論中有 2 則" "

10/10

整潔度

9.6/10

員工素質

9.4/10

設施服務

9.8/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

Melody

喜歡：整潔度和客房舒適度
Hotel is excellent
Hotel room is excellent, it is modern and clean. The staff service is ok, however, communication to the staff regarding parking was difficult, hotel told me to drive to a specific street for valet parking, because it is in ZTL, however, when I arrived at the street, there was no one there. I had to call the hotel for someone to walk to my car for valet service, I ended up blocking the one way street for 15mins. This is the only area that i am not satisfied with.
於 2023 年 12 月住了 1 晚
Opera Relais staff 於 2024年3月16日回覆
Dear Melody, many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 有夠讚

Enoch

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Verh special layout with two room and two toilet. On the center of town center. Minites walk to Duomo, Theater scala.
於 2019 年 5 月住了 1 晚
Opera Staff 於 2019年5月31日回覆
Many Thanks!

10/10 有夠讚

Ming che

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I highly recommend this wonderful hotel
I would definitely recommend anyone who’ll go to Verona this wonderful hotel. The staff is very friendly and helpful. Their smile cheered my day in this town. The room is as big as an apartment. And it’s very neat, clean and fully furnished. I mean really full furnished! Even with a coffee maker! This hotel was certainly my best experience in Italy.
於 2018 年 7 月住了 1 晚
Opera Relais Staff 於 2018年8月1日回覆
Many Many Thanks! We hope to see you soon in Verona!

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
不喜歡：客房舒適度
Good services win
Very good services. Good location. Big room. Clean. But no restaurant for breakfast and need to climb stairs.
於 2017 年 12 月住了 2 晚
Opera Relais Staff 於 2018年1月25日回覆
Many Thanks! We hope to see you soon in Verona! Opera Relais Staff

10/10 有夠讚

brian

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good staff. Facility
the staff was helpful. They are so nice. Answer or question and give extra information of the site seeing .and suggestion .
於 2017 年 12 月住了 1 晚
Opera Relais Staff 於 2018年1月24日回覆
Many Thanks for your wonderful feedback. Is very important for us. We hope to see you soon in Verona! Opera Relais Staff

10/10 有夠讚

Huei Ling

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location, clean nice hotel room and friendly staff. What else could we ask of a hotel?!
於 2017 年 10 月住了 1 晚
Dear Huei, thank you for your nice comment! We really hope to see you and your family again!

10/10 有夠讚

Lai Ling

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 5 月住了 3 晚

8/10 不錯哦

Pui Kit

喜歡：整潔度

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

I lai，hkg

喜歡：住宿環境和硬體和客房舒適度
不喜歡：員工素質
beautiful white
the wifi supposed supply freely but during at night it diminished, no wifi used at the middle of the night resumed only when staff on duty on the next day, the elevator work too slow, the carpark suggested by the staff were too far away,

10/10 有夠讚

Paul

喜歡：整潔度、設施服務和住宿環境和硬體
Great hotel excellent location wonderful staff
於 2024 年 4 月住了 4 晚
Opera Relais staff 於 2024年4月17日回覆
Dear Paul, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 有夠讚

Gary

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Everything was spot on. Big room with all you need. Location excellent too
於 2024 年 4 月住了 3 晚
Opera Relais staff 於 2024年4月13日回覆
Dear Gary, many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

8/10 不錯哦

Victoria

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
We stayed here as a family for a couple of nights. Even though it was in the centre of Verona and directly off the busy shopping streets it was very quiet and no issues sleeping. The rooms were comfortable and clean. Housekeeping refreshed the water and coffee supplies in the room daily which was great. Check in was quick but check out was 10.30am and a bit of a rush to get out when on holiday with a family of four. Very close to all the restaurants and walkable for all the local sites. Breakfast was an option but we used local supermarkets/local restaurants instead.
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Paul，East Grinstead

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Everything about our stay was superb, beautifully appointed, spotlessly clean and spacious 2-bed apartment in fantastic location and Verona is just gorgeous as always.
於 2024 年 4 月住了 2 晚
Opera Relais staff 於 2024年4月9日回覆
Dear Paul, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 有夠讚

Helen

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Absolutely spotless aparthotel right in the centre of Verona. We had 2 bedrooms, a full kitchen, dining area and super modern bathroom with a really good shower. Staff were friendly and helpful, felt safe and comfy. Recommended!
於 2024 年 4 月住了 1 晚
Opera Relais staff 於 2024年4月9日回覆
Dear Helen many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 有夠讚

Leticia

親子旅遊
喜歡：整潔度和住宿環境和硬體
Bien ubicado
於 2024 年 4 月住了 1 晚
Opera Relais staff 於 2024年4月9日回覆
Dear Leticia, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 有夠讚

Anuradha

喜歡：整潔度、設施服務和住宿環境和硬體
Great
於 2024 年 3 月住了 4 晚
Opera Relais staff 於 2024年4月9日回覆
Dear Anuradha, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 有夠讚

STEPHANIE，houston

家庭旅遊
喜歡：整潔度和住宿環境和硬體
The room was perfect.
於 2024 年 3 月住了 2 晚
Opera Relais staff 於 2024年3月26日回覆
Dear Stephanie, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 有夠讚

Francine，toronto

喜歡：整潔度、設施服務和住宿環境和硬體
Another great stay. This property is elegant, clean and conveniently located. The staff are so friendly and accomodating. I also loved that i could do some grocery shopping and make some meals in the apartment instead of always eating out.
於 2024 年 3 月住了 5 晚
Opera Relais staff 於 2024年3月25日回覆
Dear Francine, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 有夠讚

Susan

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Completely and totally excellent!!! Clean, terrific amenities, marvelous staff- loved it!! Highly recommend!
於 2024 年 3 月住了 2 晚
Opera Relais staff 於 2024年3月24日回覆
Dear Susan, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 有夠讚

Jessica

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
I loved everything about this property!!! It was so clean and had everything we could need! Our family of 5 all agreed it was our favorite place we stayed in Italy! Walkable from train station. Check in lady was so nice and helpful. ⭐️⭐️⭐️⭐️⭐️
Opera Relais staff 於 2024年3月16日回覆
Dear Jessica, , many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 有夠讚

peter

喜歡：整潔度、設施服務和住宿環境和硬體
The room and location are excellent
於 2024 年 3 月住了 1 晚
Opera Relais staff 於 2024年3月14日回覆
Dear Peter, many thanks for wondeful feedback.We hope to see you soon in Verona!Regards

10/10 有夠讚

Judith

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Staff was wonderful! Clean and very comfortable. Would stay again!
於 2024 年 3 月住了 1 晚
Opera Relais staff 於 2024年3月14日回覆
Dear Judith, many thanks for wondeful feedback.We hope to see you soon in Verona!Regards

10/10 有夠讚

Maria Carmela

團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
This place was absolutely amazing. We really enjoyed our stay here.
於 2024 年 2 月住了 1 晚
Opera Relais staff 於 2024年3月2日回覆
Dear Ms. Carmela, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 有夠讚

Paul

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
A*
於 2024 年 2 月住了 4 晚
Opera Relais staff 於 2024年2月15日回覆
Dear Paul, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 有夠讚

Aaron

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Very clean room, comfy bed, and plenty of hot water. Can’t beat it!
於 2024 年 1 月住了 1 晚
Opera Relais staff 於 2024年2月3日回覆
Dear Aaron, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 有夠讚

Cristina

團體旅遊
喜歡：整潔度和設施服務
Struttura completamente e funzionalmente ristrutturata. Appartamento ben arredato e fornito. Pulitissimo e ben insonorizzato. A differenza della maggior parte delle strutture, il divano letto ha un buon materasso. Posizione eccellente a 30 metri dalla via Mazzini. Ambienti comuni accoglienti e profumatissimi. Abbiamo soggiornato dell’appartamento Aida, con due camere da letto separate e un divano letto nell’ampia zona soggiorno. Il bagno è spazioso e veramente ben equipaggiato.
於 2024 年 1 月住了 1 晚
Opera Relais staff 於 2024年1月31日回覆
Gentile Cristina grazie dello splendido feedback. Speriamo di riverla presto nella bella Verona!

10/10 有夠讚

真實旅客

喜歡：整潔度和客房舒適度
於 2024 年 1 月住了 4 晚
Opera Relais staff 於 2024年1月18日回覆
Many Thanks for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 有夠讚

Alejandro

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
El Opera Relais es en realidad un conjunto de departamentos con una administración centralizada por lo que no hay recepción durante la noche. El personal de recepción es muy competente y amable. La ubicación a menos de 300 metros del Coliseo de Verona es muy buena.
於 2023 年 12 月住了 1 晚
Opera Relais staff 於 2024年1月27日回覆
Dear Alejandro, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 有夠讚

Erick

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
We loved everything about this place. will love to go back and stay at this hotel again. the rooms were big and so clean and a great price. we were very sad to leave. the suites are like little apartments.... HIGHLY recommended
於 2024 年 1 月住了 4 晚
Opera Relais staff 於 2024年1月13日回覆
Dear Erick many thanks for wonderful feedback. We hope to see you soon in Verona. Regards

10/10 有夠讚

MIKAELL

家庭旅遊
喜歡：整潔度和客房舒適度
於 2024 年 1 月住了 1 晚
Opera Relais staff 於 2024年1月13日回覆
Dear Mikaell many thanks for wonderful feedbck. We hope to see you soon in Verona!Regards

8/10 不錯哦

Julie

情侶出遊
喜歡：整潔度和住宿環境和硬體
The property was very nice . The rooms was modern and very clean and the bed comfortable.Did not like the fact that reception was right outside of our door . The street outside very noisy . The air conditioning was set on very warm and we could not alter so had to sleep with the door to the balcony open and the street noise was quite loud . Check out time was 10:30 and there were no other rooms to use after check out to freshen up and our transport only left at 4pm . I think this check out time is far to early as check in time was 3:30 . The basically loose 5 hours in a full stay . In a great central location
於 2023 年 12 月住了 3 晚
Opera Relais staff 於 2024年1月18日回覆
Dear Julie many thanks for feedback. It would have been sufficient to ask reception for late check out and air conditioning operation. We are here to welcome and best serve our customers.Regards

10/10 有夠讚

MARIA

於 2024 年 1 月住了 1 晚
Opera Relais staff 於 2024年1月13日回覆
Dear Maria, many thanks for wonderful feedbck. We hope to see you soon in Verona!Regards

10/10 有夠讚

Daniela

於 2023 年 12 月住了 2 晚
Opera Relais staff 於 2024年1月3日回覆
Gentile Daniela grazie dello splendido feedback. Speriamo di rivedervi presto nella bella Verona.

10/10 有夠讚

Daniel

家庭旅遊
喜歡：整潔度和客房舒適度
Excelente opção. Acomodou 5 muito bem... Localização perfeita... Camas confortáveis, ótimo banho. Atendimento acima da média...
於 2023 年 12 月住了 1 晚
Opera Relais staff 於 2024年1月3日回覆
Dear Daniel, Mant thanks for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 有夠讚

Elisabetta，Saronno

家庭旅遊
喜歡：整潔度和住宿環境和硬體
Comoda, funzionale. pulita, camere spaziose e ben arredate
於 2023 年 12 月住了 1 晚
Opera Relais staff 於 2023年12月29日回覆
Gentile Elisabetta, grazie dello splendido feedback.Speriamo di rivederla presto nella bella Verona. Saluti

10/10 有夠讚

Laurie，Santa Fe

喜歡：整潔度、設施服務和住宿環境和硬體
Great location and the room is quite large. Loved the convenience and the professional staff. Highly recommend.
於 2023 年 12 月住了 1 晚
Opera Relais staff 於 2023年12月28日回覆
Dear Laurie many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 有夠讚

ilsse

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Great location, clean and spacious
於 2023 年 12 月住了 2 晚
Opera Relais staff 於 2023年12月28日回覆
Dear Ilsse many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 有夠讚

Hyeyoung

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Stunning!!! Loved this place. Perfect even with a little kids. Super clean, neat and kind. Location was perfect to walk around.
於 2023 年 12 月住了 1 晚
Opera Relais staff 於 2023年12月28日回覆
Dear Hyeyoung, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 有夠讚

Allan

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Opera Relais staff 於 2023年12月18日回覆
Dear Allan, many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 有夠讚

Tiziana

喜歡：整潔度、設施服務和住宿環境和硬體
Camera molto bella e molto pulita.
於 2023 年 12 月住了 1 晚
Opera Relais staff 於 2023年12月18日回覆
Gentile Tiziana, grazie del meraviglioso feedback, speriamo di rivervi presto a Verona. Saluti

10/10 有夠讚

Caroline

喜歡：整潔度和客房舒適度
Five stars all round
The property is in an excellent location and the staff couldn't have been more helpful. The suite gave us plenty of room to spread out after spending over a week in cramped hotel rooms. We even decided to stay an extra night. The accommodations were very comfortable and the little kitchen was well equipped with a fridge, two burner stove, dishes and pots and pans. It's an easy day train trip to Venice and Florence and it's nice to come back to Verona in the evening and get away from the crowds in the other cities. We would definitely stay at this hotel again.
於 2023 年 12 月住了 2 晚
Opera Relais staff 於 2023年12月18日回覆
Dear Caroline, many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 有夠讚

Robert

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
The hotel was fantastic. We really enjoyed staying and had only wished we’d stayed longer! I would definitely recommend a stay here and would definitely stay here again!
Opera Relais staff 於 2024年2月14日回覆
Dear Robert, many thanks for wonderful feedback. We hope to see you soon in Verona. Regards

10/10 有夠讚

Jacob N da S

家庭旅遊
喜歡：整潔度和客房舒適度
Muito bom… me hospedaria novamente
Ótimo hotel… muito bem localizado, ambiente ótimo!
於 2023 年 12 月住了 2 晚
Opera Relais staff 於 2023年12月18日回覆
Dear Jacob, many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 有夠讚

Jong Hyun

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
It was very wonderful experience. Firat of all, the room that we stayed is perfect. And Host's present made me happy. She was very kind. Hotel's location is easy access to tour spot. If you choose only one in verona, I strongly recommend this hotel.
於 2023 年 11 月住了 1 晚
Opera Relais staff 於 2023年12月18日回覆
Dear Jong, many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 有夠讚

Elysia

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Great location. Clean. Quiet.
於 2023 年 11 月住了 1 晚
Opera Relais staff 於 2023年12月18日回覆
Dear Elysia, many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 有夠讚

Daniel

喜歡：整潔度和客房舒適度
於 2023 年 11 月住了 1 晚
Opera Relais staff 於 2023年11月16日回覆
Dear Daniel, many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

10/10 有夠讚

Jayaram

情侶出遊
喜歡：整潔度和住宿環境和硬體
The room was nice and the staff extremely helpful. The only drawback is that there is no parking nearby. you can temporarily park a block or so away, but it feels like a long walk when you're pulling a big suitcase.
於 2023 年 9 月住了 1 晚
Opera Relais staff 於 2023年11月13日回覆
Dear Jayaram many thanks for wonderful feedback.We hope to see you soon in Verona!Regards

10/10 有夠讚

Myunghwan

於 2023 年 11 月住了 1 晚
Opera Relais staff 於 2023年11月8日回覆
Dear Myunghwan, many thanks for wonderful feedback, we hope to see you soon in Verona!Regards

10/10 有夠讚

Pavel，Foster City

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Excellent location! Very professional and friendly staff. Everything in the hotel is like new. I loved each minute of my stay there.
於 2023 年 11 月住了 3 晚
Opera Relais staff 於 2023年11月8日回覆
Dear Pavel, many thanks for wonderful feedback, we hope to see you soon in Verona!Regards