室外游泳池,提供泳池遮陽傘和日光浴躺椅

烏布烏海亞納渡假村的評分

5 out of 5
烏布烏海亞納渡假村
Jalan Raya Andong, Banjar Nagi, Ubud, Bali

評論

10

好極了

10 分,有夠讚;11 則評論中有 11 則" "
8 分,不錯哦;11 則評論中有 0 則" "
6 分,一般般;11 則評論中有 0 則" "
4 分,不太好;11 則評論中有 0 則" "
2 分,很糟糕;11 則評論中有 0 則" "

10/10

整潔度

10/10

員工素質

10/10

設施服務

10/10

住宿環境和硬體

9.6/10

環保程度

評論

10/10 有夠讚

Eric

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We loved how all staff got to know us and created a unique experience. The chef made gluten free meals, which was amazing. The rooms were well maintained and we loved the private pool. They helped us in going to a medical Center and organised transport, we can’t thank them enough.
於 2024 年 1 月住了 3 晚
YOGGI - Resort Manager 於 2024年1月20日回覆
Om Swastiastu, warmest greetings from The Kayon Valley Resort, A Truly Ubud EssenceDear Eric,Thank you for taking the time to share your experience at The Kayon Valley Resort on Expedia Review. We are delighted to hear that you had a marvelous stay with us.It warms our hearts to know that our staff made you feel special by creating a unique and personalized experience for you. We are thrilled that you appreciated the gluten-free meals prepared by our chef as well as the well-maintained rooms and private pool.At The Kayon Valley Resort, the well-being and comfort of our guests are of utmost importance to us, and we are glad that we were able to assist you in your time of need by organizing transport to a medical center. Your heartfelt thanks mean a lot to us, and we are grateful for the opportunity to have been there for you in your time of need.We sincerely appreciate your glowing review and we hope to have the pleasure of welcoming you back for another exceptional stay with us.With our warmly regards,The Kayon Valley Resort Family

10/10 有夠讚

John

喜歡:整潔度、員工素質和住宿環境和硬體
Wonderful staff. Lovely views, AMAZING food.
於 2023 年 11 月住了 4 晚
YOGGI - Resort Manager 於 2023年11月29日回覆
Om Swastiastu, warmest greetings fromThe Kayon Valley Resort, A Truly Ubud EssenceDear John,Thank you for choosing The Kayon Valley Resort and for taking the time to share your feedback on Expedia Review. We greatly appreciate your kind words and are thrilled to hear about your wonderful experience with us.Our team takes great pride in providing exceptional service, and we are delighted that you found our staffs to be helpful and accommodating during your stay. They work diligently to ensure that every guest has a memorable experience. We are pleased to learn that you enjoyed the lovely views from our resort. The Kayon Valley Resort offers breathtaking scenery, and we are thrilled that it added to the overall enjoyment of your stay. Most importantly, we are thrilled to hear that you found our food to be amazing. Our talented culinary team is dedicated to creating memorable dining experiences, and your positive feedback will certainly encourage and motivate them to continue delivering exceptional culinary delights.Once again, thank you for sharing your feedback. We truly value your patronage and hope to welcome you back to The Kayon Valley Resort for another unforgettable experience in the future.With our warmly regards,The Kayon Valley Resort Family

10/10 有夠讚

Yoon Ah

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
The facility itself is serene, staff were all kind and lovely. Stayed at few other resorts but Kayon Valley is so far the best!! I would definitely book here again next time we come back to Bali!!
於 2023 年 10 月住了 1 晚
YOGGI - Resort Manager 於 2023年10月31日回覆
Om Swastiastu, warmest greeting from The Kayon Valley Resort, truly Ubud Essence.Dearest Yoon Ah,Thank you for choosing to stay at The Kayon Valley Resort and for sharing your lovely feedback on Expedia Review.We are thrilled to hear that you found our facility serene and enjoyed the exceptional service provided by our staff. It is always our goal to create a peaceful and memorable experience for our guests, and we are delighted that we were able to accomplish that during your stay.We sincerely appreciate your intention to come back and stay with us whenever you visit Bali. We eagerly await the opportunity to welcome you back and provide you with another amazing experience. Thank you once again for your kind words and we look forward to seeing you soon!With our warm regards,The Kayon Valley Resort Family

10/10 有夠讚

真實旅客

喜歡:整潔度和客房舒適度
Kayon magic
Beautiful luxury in picturesque valley - the Kayon Valley Resort was stunning. We were welcomed warmly and the service was excellent throughout our stay. The staff at the restaurant and resort were so friendly - the food was excellent, the rooms were beautiful and the daily activities were a real bonus.
於 2023 年 10 月住了 3 晚
YOGGI - Resort Manager 於 2023年10月25日回覆
Om Swastiastu, warmest greetings from The Kayon Valley Resort, A Truly Ubud Essence.Dearest Our Valued Guests,Thank you for taking the time to share your positive experience at The Kayon Valley Resort on Expedia Review. We are delighted to hear that you enjoyed the beautiful view and stunning location of our resort, great room, daily activities as well as the excellent foods we offer at our KePitu Restaurant & Bar.We are especially grateful for your kind words about our team members. We take pride in providing excellent service and it is wonderful to know that our staffs were able to make your stay memorable. Your feedback about their kindness and helpfulness is greatly appreciated. It is our goal to provide our guests with exceptional experiences and we are glad that we were able to meet your expectations. Thank you for support and it means a lot to us and we hope to have the pleasure of welcoming you back in the future. If there is anything more we can do to assist you, please do not hesitate to reach out to us.With warmly regards,The Kayon Valley Resort Family

10/10 有夠讚

Junghyun

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
10월 2박3일로 머물렀는데, 너무 좋았습니다! 직원들도 너무 친절하고 청결도도 최상이었습니다. 발리 다시 간다면 또 여기로 머물 생각입니다!
於 2023 年 10 月住了 2 晚
YOGGI - Resort Manager 於 2023年10月11日回覆
Om Swastiastu, warmest greetings from The Kayon Valley Resort, A Truly Ubud Essence. Dearest Junghyun,Thank you for taking the time to write a review of your recent stay at The Kayon Valley Resort on Expedia Review. We greatly appreciate your feedback and are thrilled to hear that your experience with us was the best !!We are delighted to know that you concerned about the resort cleanliness and you feel comfortable during your stay. Our dedicated staffs work hard to ensure a high standard of hygiene and cleanliness throughout the resort, so your kind words about their efforts are truly appreciated.We take great pride in providing friendly service to our guests, so we are thrilled that you found our staff to be accommodating and pleasant. It warms our hearts to know that you are already planning to return to The Kayon Valley Resort on your next trip to Bali. We cannot wait to welcome you back and provide you with another exceptional experience that lives up to your expectations.Once again, thank you for your positive review. We appreciate your support and look forward to serving you again in the future.With our best regards,The Kayon Valley Resort Family

10/10 有夠讚

Maria

喜歡:整潔度和住宿環境和硬體
General Manager, The Kayon Valley Resort 於 2023年9月5日回覆
Om Swastiastu, warmest greetings from The Kayon Valley Resort, A Truly Ubud EssenceDearest Maria,Many many thanks for experiencing The Kayon Valley Resort on Expedia Review !!Your positive feedback is truly helping other travelers to read your marvelous moment at our resort. Delighted to learn that you’re enjoying the entire experience.We can’t wait for welcoming you back to our amazing resort, once again thank you, Matur Suksema.All the best regards,The Kayon Valley Resort Family

10/10 有夠讚

Colton

喜歡:整潔度和客房舒適度
Unbelievable Views and Top-Notch Service
We would 100% stay here again. The food, service and rooms were absolutely stunning. Thank you to all the staff who made us feel like we were at home. The staff went above and beyond.
於 2023 年 5 月住了 2 晚
Sincerely yours, The Kayon Valley Resort Family. 於 2023年7月19日回覆
Om Swastiastu, warmest greetings from The Kayon Valley Resort, A Truly Ubud Essence. Dear Colton, we are extremely grateful with your review on Expedia Review and delighted to learn that you enjoyed the entire offerings at The Kayon Valley Resort. We are so happy to know that you enjoyed all facilities, rooms, the foods at KePitu Restaurant & Bar, as well as the outstanding quality service we offered. I am glad to know our team keep up with the excellent service, a warm-hearted welcome to every need and well deliver to you. We really appreciated for this recognition and thank you very much for spending your best time holiday with us. We loved being of service to you and hope we can assist you again soon with a truly Ubud essence of The Kayon Valley Resort.

10/10 有夠讚

YOONTAE

家庭旅遊
喜歡:整潔度和客房舒適度
wonderful trip
stayed for 5 nights. it was a wonderful journey. most poeple were very kind and the place was clean and new. specilly water's clean and warm for 24 hr. like to come back again. one thing is about massage. some are very good, but some are not proffessional.
於 2023 年 5 月住了 3 晚
Best regards, The Kayon Valley Resort Family 於 2023年7月19日回覆
Om Swastiastu, warmest greetings from The Kayon Valley Resort, A Truly Ubud Essence. Dearest Yoontae, thank you for choosing The Kayon Valley Resort on your recent stay in Ubud, Bali and for sharing your overall stay experience on Expedia Review. Thank you for taking the time to share your feedback regarding your recent stay at our resort. We sincerely apologize for the issues you encountered with the spa massage therapists. It is regrettable that our staffs did not meet your expectations in terms of experience and expertise. We strive to provide skilled professionals who can deliver exceptional treatments to our guests. We will be conducting a thorough evaluation of our therapist recruitment and training procedures to address the concerns you raised and to ensure that all our guests receive the level of service they expect and deserve. Rest assured, we have taken your comments seriously and your feedback will be shared with our department concerned for improvements, and we will work diligently to rectify these issues and enhance our offerings accordingly. Once again, we truly appreciate your valuable feedback and we hope that you will consider giving us another opportunity to provide you with an exceptional experience in the future. Should you choose to return, please reach out to our reservations team directly, and we will ensure your stay is nothing short of extraordinary. If there is anything else we can assist you with or if you have any further concerns, please do not hesitate to let us know and we are committed to addressing your feedback and making necessary improvements.