花園

魯瑪羅達民宿的評分

3 out of 5
魯瑪羅達民宿
Jalan Kajeng No.24, Gianyar, Ubud, Bali

評論

8.8

有夠讚

10 分,有夠讚;66 則評論中有 38 則" "
8 分,不錯哦;66 則評論中有 20 則" "
6 分,一般般;66 則評論中有 4 則" "
4 分,不太好;66 則評論中有 2 則" "
2 分,很糟糕;66 則評論中有 2 則" "

8.2/10

整潔度

9.4/10

員工素質

8.2/10

設施服務

8.0/10

住宿環境和硬體

8.6/10

環保程度

評論

4/10 不太好

Henry,香港

不喜歡:員工素質、住宿環境和硬體和客房舒適度
房間水杯一隻都沒有,洗手盆位置很不清潔,床鋪成托力消失令人腰酸背痛。那「泳池」只是足以孩童嬉水吧了!最奇妙的是第二天的早餐那toast竟然是辣的,真是要命!第三天早餐時那「木口木面」的男員工竟然給我一杯有練奶及一杯沒有練奶的㗎啡給我還辯駁那原是我的order,態度真是惡劣!最可笑的是那年長看來是老闆的長者竟然在昨天我check out時問我付了房間費用未?!真是真是「烏龍」百出。
於 2018 年 5 月住了 3 晚
ardi 於 2018年5月12日回覆
thanks give us review, we will try make it batter, we appreciate your feed back thanks stayed with us

10/10 有夠讚

Fergus

於 2023 年 7 月住了 1 晚

10/10 有夠讚

Lise

喜歡:整潔度、員工素質和住宿環境和硬體
I had a Nice stay with 2 kids. The area is Perfect in ubud. Pool is clean, but we didnt use it. The family is so Nice and open. we left early, but that was only do to rain and bad weather in ubud. Would go again.
於 2023 年 7 月住了 6 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Highlight of Our Trip!
Very kind hosts who made a big effort to make our stay great. Owner went out of way to make sure all guests were aware of a local religious ceremony happening during our stay and acted as a guide and explained what was going on. Absolutely the highlight of our trip! Pool was good and the banana pancakes for breakfast were my wife's favourite. We were in Ubud to experience the culture and this hotel is a good choice if that is your interest. Although, if you are a fussy traveller who is not willing to share your room with a gecko or keep your expectations in line with price, you may be disappointed. Our room was due for a refresh and the shower was bracing. For us, the central location and local interaction more than made up for this. Easy recommendation for most and I would stay again.
於 2023 年 5 月住了 7 晚

10/10 有夠讚

Adam

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely family run homestay. Very helpful with all our transfers and shopping.
於 2023 年 4 月住了 5 晚
Ardi 於 2023年4月24日回覆
thank you for your feedback, we hope you will come back again

10/10 有夠讚

Olivier

喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 28 晚

10/10 有夠讚

Maria Eikeland

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 8 月住了 2 晚

8/10 不錯哦

Juan,Trollhättan

喜歡:員工素質和設施服務
Jag tycker att det var en trevlig plats att bor lugn och vackert men jag hade vatten läckte från taket på min toalett jag fick bara 2 handduk inte har bytt och maten var inte gott men personal var trevligt men det räcker inte dom måste förbättra sig
於 2022 年 8 月住了 5 晚
Ardika 於 2022年8月15日回覆
Thank you for your feedback

10/10 有夠讚

William

情侶出遊
喜歡:員工素質、設施服務和住宿環境和硬體
It was .local and Indonesian,friendly. Will stay again
於 2022 年 6 月住了 7 晚
Ardi 於 2022年7月4日回覆
Thank you for your review

2/10 很糟糕

Christina

不喜歡:整潔度、住宿環境和硬體和客房舒適度
We booked and paid for three nights. We stayed only two as there was a very unhealthy smell about the bathroom. On the second night there was no hot water. The owners said they were aware of the problem, so why did they put people in that room. I hope they fix the issues for any more visitors who wish to stay. The pool was not inviting as it was green. No choice for breakfast just what you were given. Doesn’t always suit peoples palate. Would chose to stay somewhere else next time.
於 2022 年 6 月住了 3 晚
Ardi 於 2022年6月22日回覆
Thanks for your feedback, we will make it better, about pool the background is green

10/10 有夠讚

Elijah S

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff where more like friends.
於 2022 年 6 月住了 6 晚
Ardi 於 2022年6月14日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Catherine

喜歡:整潔度
於 2022 年 5 月住了 8 晚

8/10 不錯哦

HAYOUNG

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
따뜻하고 친절한 숙소
한국인 후기가 별로 없어서 한국말로 적을게요! 루마 로다를 표현하자면 미워하려해도 미워할 수 없는 따뜻함이 있는 곳이었어요. 일단 직원분들, 운영하는 가족들 매우 친절했습니다. 이름을 못 물어봐서 너무 아쉬운데 멋진 외국 배우 닮은 스텝이 있어요ㅎㅎㅎ 아침 먹을때 와서 이것저것 알려주려고 먼저 말걸고 지나갈 때 마다 수다떨었는데 재밌었어요! 조식은 기대이상이었어요. 특히 바나나 팬케이크 잊지못해요... 다시 먹으러 갈거에요. (단품이고 양은 작아요) 방은 패밀리룸으로 둘이 썼는데 침대 정말 크고 에어컨도 잘 되고 욕실도 특이해요 ㅋㅋ 수압이 조금 약한게 단점입니다. 수영장도 간단히 놀기 좋은데 모기가 좀 있어요. 시내랑 도보로 걸어서 다닐 수 있고 가는 길에 예쁜 가게들이 종종 있어요. 골목이라 밤에는 조금 무서울 수 있지만 가로등 있습니다. 친구들끼리 숙소에 머무는 시간이 작아서 저렴한 숙소를 찾는다면 루마로다가 좋을거같고, 숙소에서 머무는 시간이 많다면 안맞을 수 있어요. 하지만 다음에 발리에 가면 또 가고 싶은 정겨운 곳이에요 후기 너무 늦게 적어서 미안해요! 우리 또 만나요 :-)
於 2020 年 2 月住了 3 晚
Yan Darma 於 2020年4月12日回覆
thank you for your appreciation for my hotel we hope you come back here kind regrade Rumah Roda

10/10 有夠讚

Jan

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice family stay
Very cozy and super friendly place. The family takes good care of their guests.
於 2020 年 3 月住了 3 晚
rumahroda 於 2020年3月7日回覆
thank you for you have been stay with us and thank you for your good review, we so appreciate about it.

10/10 有夠讚

Ryan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Place run by a lovely Balinese family. Good quality for the price. Breakfast was simple but coffee was good. The setting is peaceful and lots of attractions within a 15 minute walk. Overall it was a relaxing and enjoyable stay and I would love to come back!
於 2020 年 2 月住了 3 晚
rumahroda family homestay 於 2020年2月25日回覆
thank you so much for your time have been staying with us. we will welcome to you coming back again. thank you and see you next time

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
Rauhallinen sijainti ja lähellä keskustaa. Persoonallinen tunnelma.
於 2020 年 2 月住了 1 晚
rumah roda family homestay 於 2020年2月22日回覆
we appreciate your feedback. our big thanks to you, see you next time.

2/10 很糟糕

dave,bali

情侶出遊
不喜歡:員工素質和住宿環境和硬體
Never stayed. Says it has parking. Doesn't. Rude staff. Trying to hold reservation to ransom. Really poor. Wouldn't recommend. Check what they sell you is what they have!
於 2020 年 2 月住了 2 晚
EDI 於 2020年2月21日回覆
We are very grateful for your amazing comments about our place.    We really hope you can live much longer so you can enjoy a wonderful holiday.    we offer the beauty of the place, the friendliness of people, and the culture of the balinase family culture. not sell comments from thick mouths. thank you   kind regards   EDI and rumahroda family

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 2 月住了 2 晚
rumahroda 於 2020年2月21日回覆
we appreciate your good review. thank you so much

10/10 有夠讚

Pia

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Underbart
Ett fantastiskt ställe! Genuint Balinesiskt! Känns som en oas i Ubuds annars hektiska tillstånd. Rekommenderas och vi återvänder gärna!
於 2020 年 1 月住了 2 晚
rumahroda family 於 2020年1月30日回覆
Vi är mycket tacksamma för den tid du har stannat kvar på vår plats, och vi hoppas verkligen att vi snart kan träffas igen.

8/10 不錯哦

Christine

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Sweet Spot in Ubud
Really sweet family run guest house with very nice breakfast and clean pool. Entry to the property is cluttered but once you get past the construction materials all is lovely. Owners could not be more friendly.
於 2020 年 1 月住了 7 晚
EDI and rumahroda family 於 2020年1月14日回覆
thank you so much christine.

8/10 不錯哦

真實旅客

喜歡:員工素質和客房舒適度
於 2020 年 1 月住了 2 晚
RUMAHRODA 於 2020年1月8日回覆
THANK YOU VERY MUCH

10/10 有夠讚

Tiago

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very very good.
It was a very Pleasant stay. All the staff,was very kind and helpfull . Everything that we needed was taken care with a smile. I highly recomend this place.
於 2019 年 12 月住了 2 晚
EDI and rumahroda family homestay 於 2020年1月5日回覆
Dear tiago thank you for your good review , we so appreciate for your kind. see you on next your trip.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good spot, slightly expensive for what it is
Great place, a little bit set back from the main street. Lovely staff. Had an issue with my aircon on first night and they tried to fix it then upgraded me instead
於 2019 年 12 月住了 3 晚
rumah roda family homestay 於 2020年1月4日回覆
hi , thank you so much for your good respon about our place and our people . we are big sorry for the issue was happen in your room , and thank you for your kind . ,

6/10 一般般

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
Ubud stay
Good hotel, family atmosphere and easily walkable to main road and eating options. Air condition did not cool of properly and at night was a little warm. Good price for the area. Very authentic Ubud stay.
於 2019 年 12 月住了 1 晚
RUMAHRODA 於 2019年12月19日回覆
THANK YOU SO MUCH

6/10 一般般

Kyo

情侶出遊
喜歡:員工素質
Under remodeling, several times lights out of our room and fresh paint smell. Staff is very friendly and the room was in a good area close to downtown and a lot of shopping and restaurants, however taxi did not want to go to that hotel because the street was very tight
於 2019 年 12 月住了 2 晚
rumahroda 於 2019年12月11日回覆
thank you so much for your time has been stay in our place, and your good review.

8/10 不錯哦

真實旅客

情侶出遊
喜歡:整潔度和員工素質
Emplacement idéal, accueil chaleureux, chambre confortable.
於 2019 年 11 月住了 2 晚
rumahroda family homestay 於 2019年11月12日回覆
our big thanks for your time have been stayed in our place .

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
What a wonderful oasis of peace and tranquility. This is the place to stay in Ubud for ease of access to all the big attractions whilst also only being minutes walk from rice fields - the family are wonderful and simply cant do enough to help.
於 2019 年 10 月住了 4 晚
rumah roda family homestay 於 2019年10月17日回覆
many thanks for your time had been stay with us, we hope we will meet you again.

6/10 一般般

RENATO

不喜歡:整潔度、住宿環境和硬體和客房舒適度
Experiência ruim
A cama e a localização do hotel é ótima, perto do centro, mercado, palácio e outras atrações, dá pra fazer muitas coisas a pé. No entanto, o banheiro é um caso a parte, a banheira estava preta, possíveis sugeiras, péssimo. O café da manhã bem limitado, apenas uma opção de café/chá/suco + panqueca ou omelete.
於 2019 年 9 月住了 3 晚
rumahroda family homestay 於 2019年10月8日回覆
thank you for your time in our place, I hope we meet again another day.   and for a less pleasing impression on my place, I'm very sorry, and that I will make the best lesson for my place going forward

8/10 不錯哦

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Goede locatie, netjes uitgerust, maar super vriendelijke familie die voor je zorgt!
於 2019 年 9 月住了 4 晚
rumahroda family homestay 於 2019年10月4日回覆
thank you for your time have been stay in our place, our big wishing hope you will have a great trip anywhere. our big thanks again and see you next time. kind regards rumahroda family homestay

10/10 有夠讚

Eriko

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
バリの家族の真ん中で
おばあちゃんから赤ちゃんまで、4世代の家族が暮らす場所です。ベランダや、バスルームから、バリの日常が見えます。最近のUbudの大通りは、観光客ばからり(自分もそうですが)で嫌いです。朝夕のルマロダは、とても素敵です。
於 2019 年 8 月住了 3 晚
Rumah Roda 於 2019年9月7日回覆
Thanks for staying with us. We appreciate your feedback

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Sehr gute Wahl
Wir haben fünf wunderschöne Tage in diesem netten Hotel verbracht. Die Gastgeber sind ausgesprochen zuvorkommend und hilfsbereit. Man kann im dazu gehörenden Restaurant sehr gut essen und die Gastgeber stehen einem auch für Touren zur Verfügung. Das Hotel ist ruhig in einer Seitenstraße gelegen. Die Reisfelder sind in einem kurzen Spaziergang zu erreichen. Wir würden jederzeit wieder hier einchecken.
於 2019 年 8 月住了 5 晚
rumahroda 於 2019年9月4日回覆
thank you for your time have been stay with us .

4/10 不太好

真實旅客

商務旅客
不喜歡:整潔度、設施服務和住宿環境和硬體
旧い民家を改装したような感じで「現地の生活に馴染む」というコンセプトであれば悪くない。立地も大変よく、2階からの見晴らしも壮観で、そういう面ではよかった。確かに面白く感じるところもあった。現地の人々の日常生活を間近に見て、興味深く思ったことも事実である。 しかし「3つ星ホテル」という表示と払った料金のことをを考えると、やはり大きな不満が残ってしまう。バスタオルが2枚のみでハンドタオルその他はなく、バスタオルやバスマットは毎日清掃が入っているのに交換されず、業を煮やして申し出てようやく変えてもらうという始末である。浴室の窓ガラスには蜘蛛の巣が張っており、清掃された様子がない。浴室の衛生状態は悪く、シャワーの水圧も弱く、突然水が出てくることもあった。さらに、チップを置いているにもかかわらずベッドシーツが交換されていないことは、何かの黒いしみが同じ場所に点々と付いていたことで明白に分かった。さすがに不快に思うしかない。 アメニティ等は生活に必要な最小限のものしかなく、しかもボトルに入っている液体がシャンプーなのか何なのかも分からないし、質問してもスタッフ自身が理解していない様子であった。メモ帳やティッシュペーパーさえ備え付けておらず、部屋の中はがらんどうという感じである。さらには電話機が故障しているのかなんなのか機能せず、したがってモーニングコール等のサービスも一切ない。部屋の時計は電池切れで終始止まったままであった。つまり、普通のホテルにあるものはないと思ったほうがよい。朝食も単調で、ほぼ同じものが7日間も出続けた。 年末年始に同等の金額でバンコクで宿泊したときは、フルサービスで至れり尽くせりの完璧な対応をしてもらえた。その経験を思い起こすと、どうしても低い評価になるしかない。価格が低めなので、それ相応だという見方もできるが、そこまでバリ島は物価が高いのか…とも思ってしまう。
於 2019 年 8 月住了 7 晚
rumahroda 於 2019年8月27日回覆
thank you for your time had been stay with us and also for your good correction about our place . hope you will have good time and good place for next your trip. thank you again

10/10 有夠讚

Sally

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Mycket bra boende
Trevlig personal, känns nästan som man bor med familjen. Stora och bra rum, härligt med egen uteplats. Okej frukost. Väldigt bra område, lugn och tyst gata men nära till centrum
於 2019 年 7 月住了 5 晚
EDI 於 2019年10月4日回覆
thank you for your time have been stay with us, our big wishing we hope you will have a great trip . our big thank again and see you next time kind regards rumahroda family homestay

10/10 有夠讚

David

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Stay
This place was excellent. The staff were always on their A-game and very warm hearted. Exactly like the pictures and just a 1 or 2 minute walk to the main road. Also, every room has an outside balcony that gives you a little extra space to stretch out and relax. It felt very homely and the owner was a top guy
於 2019 年 7 月住了 5 晚
Rumah Roda 於 2019年8月18日回覆
Thank you for choosing Rumah Roda as your second home for your holidays in Bali we hope you will come back and stay with us again see you

10/10 有夠讚

真實旅客

於 2019 年 6 月住了 9 晚
Rumah Roda 於 2019年8月18日回覆
Thank you for choosing Rumah Roda as your second home for your holidays in Bali we hope you will come back and stay with us again see you

6/10 一般般

WING TAT

喜歡:客房舒適度
不喜歡:整潔度和住宿環境和硬體
Lower your expectations
Bathroom is in bad condition. Many ants and bathtub with stains. Floor has ponds after showers. Balcony is the best area to relax. Bed is good. Breakfast choices and portions are limited and have to pay extra.
於 2019 年 4 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質和設施服務
They we’re extremely friendly! Amazing location :)
於 2019 年 4 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
冷蔵庫 冷房付きの部屋で各階にウォーターサーバーもある
於 2019 年 4 月住了 5 晚

8/10 不錯哦

Marcus

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
City center
Good place to stay, very close to alot of restaurants and monkey forest, very good service from staff , we even get to leave our bag when we left for a 2 night trip to Lovina free of charge :) :) rooms have aircon which is great and aslo it is a very quiet area so that you will get a good night sleep.
於 2019 年 4 月住了 4 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great restaurant and Sunday buffet. Welcome breakfast on first morning of crepes. Locel family people. Light on toiletries but keen to assist if you ask for anything. Would stay again.
於 2019 年 3 月住了 2 晚

10/10 有夠讚

Heine

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice place. Good food and help some owner and staff. Also fine prices and very good service with driving on Bali and to the airport.
於 2019 年 1 月住了 6 晚
Novi 於 2019年2月12日回覆
Dear Heine Warmest Greeting from Rumah Roda Ubud Thank you very much for the reviews and we are hoping you can stay with us again in the future. Kindly Regards Novi

8/10 不錯哦

真實旅客

喜歡:員工素質和客房舒適度
於 2019 年 1 月住了 3 晚
ardy 於 2019年1月15日回覆
Thanks for staying with us. We appreciate your feedback

10/10 有夠讚

inkyung

喜歡:整潔度、員工素質和客房舒適度
로컬 정서를 제대로 느낄 수 있는 가성비 갑 호텔
가격대비 우수한 호텔. 단독으로 분리된 방에 아름다운 로컬 정원, 발코니로 뻔한 호텔이 아닌, 로컬의 정서를 즐길수 있습니다. 우붓 시내를 관광하기에 최적인 위치, 우붓왕궁에 도보로 5분안, 우붓관광시 2일 정도 머무르기 딱입니다. 근처에 이쁜 카페와 요가 스쿨도 있습니다. 단 화장실은 창문이 아예 개방되어 있어, 저녁에 실수로 불을 켜두면, 온갖 벌레와 나방, 도마뱀들이 당신을 맞이 할수 있다는점, 화장실이 매우 심플합니다. 샤워기, 변기 (세면대는 방에 있어요) 로 되어 있고, 화장실이 그리 아름답진 않지만, 사용하기에는 불편함은 없습니다. 아침식사는 이용해보진 않았습니다. 직원들은 매우 친절합니다.
於 2018 年 12 月住了 2 晚
아디 於 2019年1月15日回覆
우리 랑 같이있어 줘서 고마워. 의견을 보내 주셔서 감사합니다.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
가족호텔입니다. 직원들이 매우 친절했고 우붓 분위기를 물씬 느낄수 있었습니다. 개인적으로 3일간 편히 잘지냈고 처음에 골목안이라 찾기가 어렵다는것을 빼곤 위치도 중심가에 가까워 도보이동하기에 좋습니다. 끝으로 화장실에 창문이 없어 살짝 당황하실 수 있습니다.
於 2018 年 12 月住了 3 晚
아디 於 2019年1月3日回覆
우리 여관에 머물고 싶어서 고마워. 네가 돌아올 거라 믿어. 우리는 당신을 따뜻하게 환영 할 것입니다.

10/10 有夠讚

Johan

A place to come back to
Very nice affordable place. Clean, quiet, cheap, but still good quality and super friendly family. Good food for not much and relaxed atmosphere. A place to come back to
於 2018 年 8 月住了 3 晚
ardi 於 2018年9月7日回覆
thanks staying with us, please come again see you next time

8/10 不錯哦

Juan Felipe

Buena atención y ubicación
Hotel bien ubicado, en el centro de Ubud. Las habitaciones necesitan mantenimiento y el desayuno es bueno aunque muy pequeño. La gente es muy amable.
於 2018 年 8 月住了 7 晚
ardi 於 2018年8月31日回覆
Thanks for staying with us. We appreciate your feedback

8/10 不錯哦

Michele,Venezia

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Guest house balinese
Manca Ketut e siete in Eat Pray Love!!! Posto curatissimo e personale gentilissimo!
於 2018 年 8 月住了 1 晚
ardi 於 2018年8月31日回覆
Thanks for staying with us. We appreciate your feedback

10/10 有夠讚

Isabelle

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hômestay très bien placé dans le centre, chambre très agréable, terrasse couverte avec un canapé très sympa petit dej sur une terrasse,très bon accueil Le bémol c est la salle de bains (à refaire) L
於 2018 年 8 月住了 4 晚
ardi 於 2018年8月31日回覆
Thanks for staying with us. We appreciate your feedback

10/10 有夠讚

Caitlin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
ONE OF MY BALI FAVORITES
I loved this place a little more money but worth it. Close to center, but not on main street. Small, but lovely pool. The hosts very nice. We stayed at 10 different places in bali from back packer to 5 star this was one of my favorites.
於 2018 年 7 月住了 1 晚
ardy 於 2018年8月31日回覆
Thanks for staying with us. We appreciate your feedback

10/10 有夠讚

Mara

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Connect with real Bali
Loved staying here. Connecting with the local culture was great!
於 2018 年 7 月住了 3 晚
ardi 於 2018年8月31日回覆
Thanks for staying with us. We appreciate your feedback