室外游泳池,提供日光浴躺椅

安那哈塔別墅渡假村飯店的評分

3.5 out of 5
安那哈塔別墅渡假村飯店
Banjar Uma Anyar, Pejeng Kaja, Tampak siring, Ubud, Bali

評論

8.4

非常好

10 分,有夠讚;168 則評論中有 71 則" "
8 分,不錯哦;168 則評論中有 63 則" "
6 分,一般般;168 則評論中有 26 則" "
4 分,不太好;168 則評論中有 3 則" "
2 分,很糟糕;168 則評論中有 5 則" "

8.2/10

整潔度

8.8/10

員工素質

8.6/10

設施服務

7.8/10

住宿環境和硬體

7.8/10

環保程度

評論

10/10 有夠讚

Wing Yan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 5 月住了 3 晚

8/10 不錯哦

King Tung

喜歡:員工素質、住宿環境和硬體和客房舒適度
整體不錯
景觀很好、員工態度親切、最令我印象深刻的是把我老婆零亂的化妝整理得非常整齊,只是裝修較殘舊,但整體不錯,值得一試!

8/10 不錯哦

DI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

Jade

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Really enjoyed our 3 night stay here, high in the mountains. Staff were lovely, beds hard, room was clean air con was good. The property needs some restoration a little run down but overall still enjoyed our time there.
於 2023 年 11 月住了 3 晚

8/10 不錯哦

Zain

喜歡:員工素質和設施服務
不喜歡:住宿環境和硬體
Good, but Sewege smell
於 2023 年 9 月住了 5 晚

8/10 不錯哦

Stefano

喜歡:整潔度、員工素質和客房舒適度
於 2023 年 9 月住了 5 晚

10/10 有夠讚

Shalvi

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Staying at Anahata was one of the best experiences I've had. The staff were all very helpful and friendly, the room was clean and well taken care of and any requests we had were fulfilled expeditiously. Truly an amazing spot, and it's a very beautiful location to reside at.
於 2023 年 6 月住了 8 晚

8/10 不錯哦

Yasoda

家庭旅遊
喜歡:整潔度和員工素質
Quite and serene.
於 2023 年 6 月住了 9 晚

6/10 一般般

Chee Ming

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
於 2023 年 3 月住了 3 晚

10/10 有夠讚

Tung

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Exclusive space, warm hearted service, with the luxury of blending into the nature and unforgettable monkey visits with very affordable expenses for in house spend.
於 2023 年 3 月住了 5 晚
Anahata Team 於 2023年3月13日回覆
Dear Guest,Thank you very much for staying with Anahata Villa & Spa Resort Ubud Bali,We always work hard to make our guests happy and appriciate your feed back.Thank you

10/10 有夠讚

inara,london

喜歡:員工素質、設施服務和住宿環境和硬體
I like everything, just room cleaning could be better!
於 2023 年 2 月住了 7 晚
Anahata Team 於 2023年3月16日回覆
Thank you for staying with Anahata Villa & Spa Resort Ubud Bali, we work hard to make our guests happy and appreciate your feedback.Thank you

8/10 不錯哦

Igor

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
тихий отдых в качественном месте
Большая вилла, нам сделали апгрейд, свой бассейн, завтрак слабенький. на ужин готовят вкусно, есть бесплатный трансфер в убуд, русских не было, персонал очень приветливый и заботливый, местоположение крутое, виды очень классные, большой бассейн был всегда только для нас, стоит спец оборудование которое по всей территории отганяет комаров. очень хорошее место, хочется рекомендовать
於 2020 年 3 月住了 4 晚
Ridwan 於 2020年3月13日回覆
Dear Igor, Thank you very much for your visit, we appreciate your feedback and and we will always work hard to serve our guests well. Thank you very much

10/10 有夠讚

B.Pacheco

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
I stayed at the Sheraton Resort in Kuta Beach prior to this but this hotel has been much more impressive! Everything is amazing here and there is nothing to complain about. I have been surprised with literally everything: welcome drink, the size and quality of my room, quality of the soap, quality of the food, size of the property, friendliness of staff, cleanliness, environmentally friendly paper paper packaging of toiletries, maintenance of the outdoor areas under a jungle canopy... the list goes on and on. Have fun exploring the property, waking down the stairs to the public pool (if you don’t have your own private one!), continuing further down to the private river access, crossing the river to view the waterfall... staff have been awesome, you can tel they all have great attention to detail. I love this place and booked a second night! It’s secluded enough to make you feel alone in the jungle, yet really only a short scooter ride to the main attractions of the area. Great location!
於 2020 年 2 月住了 1 晚
Ridwan 於 2020年3月13日回覆
Dear Pacheco, Than you very much for staying with us, We are very pleased with your comments and we will always do our best for all guests staying at Anahata. Thank you very much

8/10 不錯哦

Richard

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Toller Aufenthalt
於 2020 年 2 月住了 3 晚
Ridwan 於 2020年3月13日回覆
Dear Richard, Thanks for staying with Anahata and we appreciate all your feedback. Thank you

6/10 一般般

Nicole Jio

喜歡:整潔度和員工素質
It was good, but not enough to come back
The place was outside the hustle and bustle but was way too far for my liking. Place did offer lift service into town but was very limited till 5:30 PM as a last server is a no go zone. Another downside was the gym was under maintenance the whole time we were there this was the main reason we booked Anahata and to see this was the case was a major bummer. Place had its own share of bugs but that’s what you get when you are in Ubud so love that :)! Bed was very comfortable and everyone was helpful when you need them to.
於 2020 年 2 月住了 6 晚
Ridwan 於 2020年2月18日回覆
Dear Mrs.Nicola, Thank you very much for staying with Anahata. we appreciate all your feedback and we will always improve and provide the best service for Anahata guests. Thank you very much

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed here for 3 nights during our visit on Bali. We were so surprised with the property as it’s much more beautiful than the photos show. We booked a villa with a pool and absolutely adored the view from our room. The hotel facilities and staff are formidable. We also ordered room service for dinner one night and were very pleasantly surprised with the quality of food: delicious, fresh and presented beautifully. Strongly recommend this place for anyone who wants a romantic stay in beautiful Ubud.
於 2020 年 2 月住了 1 晚
Ridwan 於 2020年2月4日回覆
Dear Guest, Thank you very much for staying with Anahata Villas & Spa Resort Ubud Bali. we work hard to make our guests happy and appreciate your feed back. Thank you very much

10/10 有夠讚

eric,Quebec, Canada

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
the room ,the view is amazing. just alot of stair if you want go to the pool or the river.
於 2019 年 12 月住了 7 晚
Ridwan 於 2020年1月9日回覆
Dear Mr. Eric, Thank you very much for staying with Anahata Villas & Spa Resort, we appreciate your feedback . Thank you

8/10 不錯哦

Janet

家庭旅遊
喜歡:整潔度、員工素質和客房舒適度
於 2019 年 12 月住了 3 晚
Ridwan 於 2019年12月13日回覆
Thank you for staying with us, we are very appreciate your feed back. Thank you

10/10 有夠讚

LEE

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Strongly recommend 👍
Amazing, relaxing and beautiful hotel.
於 2019 年 11 月住了 1 晚
Ridwan 於 2019年11月29日回覆
Dear Mr.Lee, Thank you very much for staying with Anahata Villas & Spa Resort Ubud Bali, we work hard to make our guests happy and appreciate your feed back Thank you

10/10 有夠讚

Ben,Berlin

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Einfach Top. Wir haben ein kostenloses Upgrade in eine große Villa bekommen. Frühstück sehr lecker uns ausreichend. Personal mega freundlich. Unterkunft ist mitten im Dschungel. Mit Roller ist man in 10 Minuten in Ubud. Wir kommen gerne wieder.
於 2019 年 11 月住了 3 晚
Ridwan 於 2019年11月26日回覆
Dear Ben, Thank you very much for staying with Anahata Villas & Spa Resort Ubud Bali. We are very happy to hear that you are satisfied with our service at Anahata. Thank you very much

10/10 有夠讚

Jessica

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Super trevlig personal, fantastisk boende med egen vila, god mat och bra massage.
於 2019 年 11 月住了 3 晚
Ridwan 於 2019年11月11日回覆
Dear Ms. Jessica, Thank you very much for staying with Anahata Resort, we appreciate all your feed back and we work to make our gusts always happy. Thank you

10/10 有夠讚

Michael

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 3 晚
Ridwan 於 2019年10月18日回覆
Dear. Michael, Thank you very much for staying with us and we appreciate all your feedback. Thank you very much

8/10 不錯哦

Connor

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place :)
Having a room with a private pool is great and the views are amazing. There are a lot of steps though so definitely wouldn’t recommend for older people or probably people with children. The resort itself was good- staff were friendly and breakfast was good. It’s about a 20 minute drive to Ubud central and is a very secluded location.
於 2019 年 9 月住了 4 晚
Ridwan 於 2019年9月12日回覆
Dear Connor, We say thank you very much for your comments and we will always provide the best service for Anahata guests. Thank you

10/10 有夠讚

J

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The view and private pool is amazing. There are a lot of stairs to get to the hotel pool and spa but the experience was great.
於 2019 年 8 月住了 3 晚
Ridwan 於 2019年9月12日回覆
Dear guest, Thank you very much staying with us, We really appreciate your comments and will always provide the best service. Thank you

10/10 有夠讚

Sofiane

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Incroyable séjour rien à dire 10/10
於 2019 年 8 月住了 3 晚
Ridwan 於 2019年9月12日回覆
Dear Sofiane, Thank you so much and see you for the next coming. Thank you

10/10 有夠讚

Grace

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely
Amazing! We loved this hotel. Our villa was gorgeous and we had a lovely view into the jungle (we even got woken up by monkeys one morning). All the staff were very friendly and the restaurant food was lovely. Only slight thing is that it isn’t in walking distance of much. Didn’t affect us too much as we had things booked but something to think about. Overall brilliant and would definitely come back.
於 2019 年 8 月住了 2 晚
Ridwan 於 2019年9月12日回覆
Dear Mrs. Grace, Thank you very much for your comments to us, we will always try to maintain the best quality and service for all guests of Anahata. Thank you

8/10 不錯哦

真實旅客

情侶出遊
喜歡:整潔度和員工素質
The hotel is in a lovely rural location out in the rice paddies overlooking the jungle terrain, but is 10-15min drive into Ubud , so if youre looking to be in amongst it, this might not be for you. Pros: pretty setting and rooms are clean and large with good Aircon. Great restaurant and lovely staff. Cons: far out of town, jacuzzi wasn't working, had power cuts and the sinks took a long time to drain. It says there is fitness centre...there is not. There is a tiny room with a treadmill, bike and multigym....all of which are broken. Overall a pleasant stay, but needs a bit of work to make it a truly fantastic place.
於 2019 年 8 月住了 4 晚
Ridwan 於 2019年8月27日回覆
Dear guest, We are apologies for the disappointment that you experienced. We will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. We are trying hard to improve our services and facilities in the near future to serve our customer better. We are sincerely apologizing if you are unhappy with our resort. Please do not hesitate to contact us for any further enquiries. We look forward to welcoming you back to Anahata at the soonest. Thank you. Regards, Anahata Team.

8/10 不錯哦

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
the bad animal smell coming over the wall from the village next to the resort.
於 2019 年 7 月住了 4 晚
Ridwan 於 2019年8月15日回覆
Dear Sir/Mdm, Thank you for your feedback during your recent stay. We do really hope you have a great experience during your stay with Anahata. We have already noted this issue and inform our respective department to take care of this. We will strive hard to improve our services and facilities in the near future to serve our customer better. Thank you. Regards, Anahata Team.

10/10 有夠讚

Marie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good
於 2019 年 7 月住了 3 晚
Ridwan 於 2019年7月31日回覆
Thank you for staying with Anahata, we work hard to make our guests happy and appreciate you feedback

10/10 有夠讚

真實旅客

喜歡:整潔度和員工素質
Monkeys! Friendly ones! Gorgeous settings everywhere you look. Great bed. Staff is awesome!
於 2019 年 7 月住了 2 晚
Ridwan 於 2019年7月16日回覆
Dear Guest, Thank you very much for staying with us, and appreciate your feedback Thank you

10/10 有夠讚

Mikael

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing
Supernöjda. Man lever och andas djungel. Helt magiskt!
於 2019 年 7 月住了 3 晚
Ridwan 於 2019年7月9日回覆
Dear Mr. Mikael, Thank you very much for staying with us, we always to make our guests happy and appreciate your feedback. Thank you very much

10/10 有夠讚

Alina

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Супер отель в Убуде
Отель невероятный! Он достаточно старый, но тем самым интересный. Территория огромная. Очень много ступенек, что хорошо для кардио :). Понравился большой номер. Понравился сервис. Понравилась ухоженность территории. Понравился просто огромный бассейн. Завтраки простоваты, но и в самом отеле вы будто одни. Определенно советую этот отель.
於 2019 年 5 月住了 2 晚
Ridwan - Sales Manager 於 2019年6月18日回覆
Dear Ms. Alina, Thank you very much for staying with Anahata Resort Ubud Bali, we work hard to make our guests happy and appreciate your feed back. Thank you very much

8/10 不錯哦

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
ウブドの壮大な自然以外にも、施設のもつ歴史を感じる素敵なホテルでした。
於 2019 年 4 月住了 1 晚
Ridwan - Sales Manager 於 2019年5月7日回覆
Thanks for staying with Anahata Villas & Spa resort Ubud Bali. We work hard to make our guests happy and appreciate your feedback Thank you very much

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Posizione molto bella a ridosso di una foresta Camere molto grandi
於 2019 年 4 月住了 5 晚
Ridwan - Sales Manager 於 2019年5月7日回覆
Thanks for staying with us and we are very appreciate all your feedback. Thank you

6/10 一般般

Elisabeth

喜歡:員工素質和客房舒適度
不喜歡:住宿環境和硬體
於 2019 年 4 月住了 2 晚
Ridwan 於 2019年4月23日回覆
Dear Ms. Elisabeth, Thank you very much for staying with Anahata Villas & Spa Resort Ubud Bali. We appreciate your feed back and we will always improve all our services.

10/10 有夠讚

Michel

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 1 晚
Ridwan - Sales Manager 於 2019年4月30日回覆
Dear Guest, Thank you very much for staying with Anahata Resort Ubud Bali. We work hard to make our guests happy and appreciate your feed back. Thank you

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good! Staff very nice and friendly. The place is amazing in the rain forest. Nice place to relax and meditate. I will definitely come back
於 2019 年 3 月住了 2 晚
Ridwan 於 2019年3月29日回覆
Dear Guest, Thank you very much for staying with us, we work hard to make our guests happy and appreciate your feed back. Thank you

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Muutaman yön vierailu oli mukava ja hotellilla oli ystävällinen palvelu. 3:n makuuhuoneen villa oli todella siisti, vaikkakin jo hieman "vanhahtava". Hotelli oli kuin keskellä sademetsää ja lähellä ei ollut muita palveluja. Makuuhuoneissa ei ollut hyttysverkkoja, joita ei ollut sastavilla edes pyynnöstä.
於 2019 年 2 月住了 4 晚
Ridwan 於 2019年3月4日回覆
Thank you for staying with Anahata Villas & Spa Resort Ubud Bali. We work hard to make our guest happy and appreciate your feed back. Thank you very

4/10 不太好

Mojo,Au

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Views were amazing and the staff were friendly and super nice. Lots of negatives, at first glance the looks 4 star, but look closer and its 2 star. We had a 3 bed villa. Negatives for the 3 room villa. On three floors connected by a spiral staircase. Master bedroom is on top floor and remaining bedrooms on lower floor. Not ideal if you have young children so far away from you, plus spiral staircase a nightmare to go up and down. Aircon in lounge wouldn't switch off. Peeling paint on virtually all the walls, needs massive redecoration. Smelled damp, fridge smelled awful, kettle took ages to boil. Towels look old and grey. There was a bird nested in the master bedroom somewhere in the huge wooden ceiling, everyday it would poop on the tiled floor. The shower has a lightbulb 10cm above it, very dangerous. It rained heavily and at times there was a small drip onto one side of bed, however this didn't matter as my wife was sleeping on the bottom floor close to the children, (see earlier comment). Positives, super view from rooms. Has cutlery, microwave in small kitchen. 15 minute drive from Ubud centre, there is nothing nearby. Inconvenient shuttles times, which are done to make you get taxis, or eat at the hotel. Shuttle times out 10am, 12pm, 3pm, pick up times 12.30, 3.30, 5.30, simply awful. When we mentioned this, usual Bali response of a smile and reiterate the shuttle times. You can easily spend $50 AU on taxis if you were to go out twice on your terms in a separate taxi.
於 2019 年 1 月住了 6 晚
Anita 於 2019年2月5日回覆
Dear guest, Thank you for your valuable time to write about our hotel. I would like to personally apologize for unfortunate incidence that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. We will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. Please do not hesitate to contact us if you have any further enquiries. We look forward to welcoming you back to Anahata at the soonest. Thank you. Regards, Anahata Team.

2/10 很糟糕

真實旅客

於 2019 年 1 月住了 6 晚
Ridwan - Sales Manager 於 2019年3月4日回覆
Thanks for staying with us, we work hard to make our guests happy and appreciate your feed back. Thank you

8/10 不錯哦

真實旅客

喜歡:整潔度和客房舒適度
於 2018 年 12 月住了 11 晚
Ridwan - Sales Manager 於 2019年1月28日回覆
Dear guest, Thanks for staying with us. We appreciate your feedback!

6/10 一般般

Gary

喜歡:員工素質
不喜歡:住宿環境和硬體
於 2018 年 12 月住了 3 晚
Ridwan - Sales Manager 於 2019年1月28日回覆
Dear Mr. Gary, Thanks for staying with us. We appreciate your feedback! Thank you

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Anahata was just what we had hoped...peaceful, exotic and relaxing. We prefer to be out of the hustle and bustle and surrounded by nature, which this definitely was. Only a 10 min shutttle ride into the city of Ubud so best of both worlds. Staff were exceptional in all ways. Great buffet breakfast and good selection of food from the menu if you decide to eat at the resort. Spa treatments were also wonderful. Lots of steps everywhere so need to be fit and no problem with your knees. We enjoyed walking to the river every day for fitness. Overall, loved our stay in Anahata!
於 2018 年 12 月住了 6 晚
Anita 於 2019年1月17日回覆
Dear guest, Thank you for your feedback during your recent stay. We do really hope you have a great experience during your stay with Anahata. We will strive hard to improve our services and facilities in the near future to serve our customer better. We look forward to welcoming you back to Anahata at the soonest. Thank you. Regards, Anahata Team.

6/10 一般般

Edgar

喜歡:員工素質
Anahata Villas & Spa
El hotel en general esta un poco viejo, la habitación que estuvimos fue una villa, vieja y descuidada, el piso laminado roto, paredes cuarteadas, la alberca se veia sucia, y en general las instalaciones del resto de la habitación descuidadas. En cuanto al trato del personal, nada malo que decir, todos muy amables y sonrientes, la comida es buena.
於 2018 年 11 月住了 3 晚
Ridwan - Sales Manager 於 2018年12月14日回覆
Querida Senor Edgar, Gracias por su valioso tiempo para escribir sobre nuestro hotel. Es nuestro gran placer que disfrute de nuestro hotel. Estamos trabajando para mejorar nuestros servicios e instalaciones para nuestros clientes mejor. Esperamos darle la bienvenida de regreso a Anahata tan pronto como sea posible. Gracias Saludos, Equipo anahata

8/10 不錯哦

gregory

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice tropical location but a bit too far out of town and very very steep stairways. It would not be suitable in any way for older or disabled people
於 2018 年 10 月住了 1 晚

10/10 有夠讚

Minuette

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place!!
From all the hotels that we've stayed at, this was definitely the best hotel. It's only 10 minutes scooter drive from town, which isn't bad at all, but rather very fun. The food is amazing and the service excellent. The rooms are very clean and they clean the rooms daily. This is definitely the best hotel to stay at in Ubud.
於 2018 年 9 月住了 4 晚

10/10 有夠讚

真實旅客

喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 5 晚

6/10 一般般

régis

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Intime, peut être un peu trop ..
Hotel en plein cœur de la jungle à 15min du centre d’ubud. Singes à proximité. Personnel agréable. Villas spacieuses En revanche plusieurs sollicitations pour une facture, malgré plusieurs relances par mail aucunes nouvelles de leur part. De ce fait, décevant vu la prestation générale.
於 2018 年 9 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡:整潔度和員工素質
不喜歡:客房舒適度
於 2018 年 9 月住了 4 晚

6/10 一般般

andres

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Necesita mantenimiento
El hotel está ubicado en un sitio inmejorable. Las vistas son espectaculares. El personal del hotel es atento y amable. No obstante, el estado de las villas deja basante que desear. Hay humedades y la pintura está en mal estado... necesita un buen mantenimiento.
於 2018 年 9 月住了 5 晚