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峇里島伍拉賴國際機場希爾頓花園飯店的評分

4 out of 5
峇里島伍拉賴國際機場希爾頓花園飯店
Jalan Airport Ngurah Rai, No. 7 Kuta, Tuban, Bali

評論

8.4

非常好

10 分,有夠讚;883 則評論中有 402 則" "
8 分,不錯哦;883 則評論中有 309 則" "
6 分,一般般;883 則評論中有 96 則" "
4 分,不太好;883 則評論中有 45 則" "
2 分,很糟糕;883 則評論中有 31 則" "

8.6/10

整潔度

8.8/10

員工素質

8.2/10

設施服務

8.4/10

住宿環境和硬體

8.0/10

環保程度

評論

6/10 一般般

HSIUMING

喜歡:整潔度、住宿環境和硬體和客房舒適度
房卡一直出問題,很困擾,備品不足,其它還好。
於 2023 年 9 月住了 1 晚
Octa 於 2023年10月20日回覆
Dear Hsiuming, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact us direct at the email or phone number. We hope you will consider staying with us again in the future.

6/10 一般般

Ka Yan

家庭旅遊
喜歡:整潔度和客房舒適度
不喜歡:住宿環境和硬體
於 2023 年 8 月住了 1 晚
Octa 於 2023年9月18日回覆
Dear Ka Yan,Thank you for taking the time to share your stay experience with us. If you have any suggestions or additional comments to help us further improve, please feel free to reach out. We hope to welcome you back in the future for an even better stay.

10/10 有夠讚

Pui Kwan Anita

於 2023 年 8 月住了 1 晚
Octa 於 2023年8月21日回覆
Dear Pui,Thank you for choosing to stay with us and for sharing your feedback. We're pleased to see that you had a positive experience overall. If you have any suggestions or additional comments to help us further improve, please feel free to reach out. We look forward to welcoming you back for another great stay in the future.

6/10 一般般

JieRu

於 2022 年 10 月住了 1 晚

8/10 不錯哦

JieRu

於 2022 年 9 月住了 1 晚

8/10 不錯哦

Tso Wei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 3 月住了 1 晚

2/10 很糟糕

真實旅客

於 2020 年 1 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡:整潔度
SO SO
房间很旧了,只是暂时性过度一下。不过服务不敢恭维。
於 2019 年 12 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
轉機暫住一晚很不錯,餐廳食物及價錢OK 機場有shuttle bus
於 2019 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
當凌晨到步,這是個歇一歇腳的好地方
如果當到達峇里後,休息一晚的話,這酒店一定是比較好的選擇!價錢便宜,地方乾淨,而且包含早餐!不過要由飛機到酒店所乘坐的接駁巴士有點麻煩,因為看到之前嘅評語,要預訂才能提供服務。但我根本不知道從哪裏可以預訂,酒店應該多點提供他們的聯絡方法,包括他們的email。
於 2019 年 10 月住了 1 晚

8/10 不錯哦

真實旅客

團體旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
i like the airport that they offer free airpot shuttle
於 2019 年 6 月住了 1 晚

6/10 一般般

真實旅客

不喜歡:整潔度和住宿環境和硬體
不太相信是hilton的水準
服務人員專業度不足,wifi password還給假的,這次住六晚斷電兩次
於 2019 年 6 月住了 1 晚

8/10 不錯哦

Dyau

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
因夜機到,但由於過關時間太久,錯過了最後零晨兩點的車去酒店,酒店車程很近,大約5分鐘,房間環境還好,算是安靜 整潔。但不近市中心,如果要去市中心大約要20分鐘車程,只能call taxi出入
於 2019 年 4 月住了 1 晚

6/10 一般般

真實旅客

房間有霉味 裝潢現代但清潔度可再加強
於 2019 年 4 月住了 2 晚

8/10 不錯哦

KUN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 1 晚

10/10 有夠讚

Jiapeng

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 1 晚

10/10 有夠讚

Yanb,Hong Kong

喜歡:員工素質和住宿環境和硬體
鄰近機場,酒店接送服務班次很密。本想與朋友的房間近一點,酒店職員也能安排。但房間沒有Double bed,也要求調回有double bed 的房間。但這間double bed 的房間有一陣臭味,久久不散,但我們不想再調房間,只好無奈地住下去。 早餐方面,一個早餐大約 $60,因為我們只有一天會在酒店吃早餐,所以只訂了一天。若上網訂房時沒有包早餐,我建議不用另外加早餐。 另外的特別服務,因為我男朋友在住宿期間生日,所以要求酒店幫我準備蛋糕,蛋糕也不貴,味道也不錯,本來要求酒店幫忙佈置一下房間,但他們沒有這種服務。
於 2018 年 11 月住了 3 晚

8/10 不錯哦

Wai Kin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Not bad
Pool is good and near airport, but still hv to by shuttle
於 2018 年 10 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 6 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
离机场很近,有免费shuttle bus, 非常适合转机
於 2018 年 6 月住了 1 晚

8/10 不錯哦

Yiling

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
晚班機旅客很方便
對於晚班機旅客入住很方便離機場很近,員工服務品質很好,有免費shuttle 可搭 往返機場及Kuta,需提前預約
於 2018 年 5 月住了 1 晚

8/10 不錯哦

kevin,hong kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
鄰近機場
由於到步會帶大量的士佬r 客, 呢間有機場接送! 如果零辰到步訓幾粒鐘就岩岩好! 唔好係大量中國旅行團,好嘈!
於 2018 年 5 月住了 1 晚

8/10 不錯哦

Ki

喜歡:整潔度、員工素質和住宿環境和硬體
Near to airport
My plane arrived in mid night so i chose this hotel near to airport. Overall the hotel is nice but for me its just for short stay purpose. Room is a bit small and we checked out early in the morning. Breakfast is nice. Did not use other facilities at all.
於 2017 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Close to airport , free transfer to airport

6/10 一般般

Kirolos

不喜歡:整潔度和設施服務
Rooms are smelly and towels are too!
於 2024 年 3 月住了 2 晚
Sincerely, Management 於 2024年3月28日回覆
Thank you for sharing your feedback with us. We apologize for any inconvenience you faced regarding to the room's condition. We'll address these issues with our team to improve our standards. We appreciate your comments about the breakfast variety, and we'll work on enhancing the quality and taste of our offerings. Your feedback is valuable as it helps us strive for a better experience for our guests. We hope you'll consider giving us another chance in the future.

10/10 有夠讚

Navpreet

喜歡:整潔度、員工素質和住宿環境和硬體
Customer service was excellent and the food was great.
於 2024 年 3 月住了 6 晚
Sincerely, Management 於 2024年3月26日回覆
On behalf of the entire team, I would like to sincerely thank you for taking the time to share such a lovely review of your stay with us at Hilton Garden Inn Bali Ngurah Rai Airport.I am very glad to read that you had a pleasant stay with us. Serving our guests with extreme passion and care is one thing that we really love to do at Hilton Garden Inn Bali Ngurah Rai Airport and such words of appreciation motivate the team further.I sincerely hope that you will have the opportunity to come back and visit with us again.

6/10 一般般

Subaschand

於 2024 年 3 月住了 1 晚
Sincerely, Management 於 2024年3月22日回覆
Warmest greetings from Hilton Garden Inn Bali! Thank you for choosing to stay with us and for sharing your feedback. If you have any suggestions or additional comments to help us further improve, please feel free to reach out. We look forward to welcoming you back for another great stay in the future.

2/10 很糟糕

AlainPierre

團體旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Reservation annulé pour cause de cérémonie religieuse prévenu 3 jour avant et pas de remboursement
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Clifford

情侶出遊
喜歡:員工素質、設施服務和住宿環境和硬體
Overall very good atmosphere and service
於 2024 年 3 月住了 1 晚
Sincerely, Management 於 2024年3月12日回覆
Thank you for sharing your experience with us. It's great to know that you appreciated our service. We're constantly working to enhance our guests' experience and will consider your input. We hope to welcome you back in the future!

10/10 有夠讚

Elizabeth

喜歡:整潔度、員工素質和住宿環境和硬體
Big , quiet and good staff
於 2024 年 3 月住了 2 晚
Sincerely, Management 於 2024年3月8日回覆
Warmest greetings from Hilton Garden Inn Bali!Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay. Your positive feedback encourages us to keep providing exceptional service, we look forward to welcoming you back to our hotel in the future.

10/10 有夠讚

Winchelle Lou

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Sincerely, Management 於 2024年3月12日回覆
Warmest greetings from Hilton Garden Inn Bali!Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay. Your positive feedback encourages us to keep providing exceptional service, we look forward to welcoming you back to our hotel in the future.

8/10 不錯哦

nicole

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
La poximite avec l'aéroport
於 2024 年 2 月住了 1 晚
Sincerely, Management 於 2024年3月1日回覆
Thank you for your positive feedback! We're glad to hear that you had a great experience with us. Our convenient location near the airport is designed to provide ease and accessibility to our guests. We hope to have the pleasure of welcoming you back on your next trip!

10/10 有夠讚

Nicholas

於 2024 年 2 月住了 1 晚
Sincerely, Management 於 2024年3月21日回覆
Warmest greetings from Hilton Garden Inn Bali!Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay. Your positive feedback encourages us to keep providing exceptional service, we look forward to welcoming you back to our hotel in the future.

6/10 一般般

Donna

喜歡:員工素質、設施服務和住宿環境和硬體
The room was right off the lobby facing the the area by the front entrance. The room was large and spacious but it was set up for a handicapped person. The really long curtains did not close so the lights from the front of the hotel shined in all night like a cars headlights. Really hard to sleep in such a bright room. Hotel staff was told to fix curtains. I felt it was the worst room in the hotel for a guest - was it because it was an Expedia booking? Probably will not book Expedia hotels again.
於 2024 年 2 月住了 1 晚
Sincerely, Management 於 2024年2月21日回覆
Thank you for taking the time to share your experience regarding your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry that you are not satisfied with your room. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't to your liking, just let any Team Member know, and we'll fix it. Guaranteed.

10/10 有夠讚

bart

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Sincerely, Management 於 2024年2月21日回覆
Warmest greetings from Hilton Garden Inn Bali!Thank you for taking the time to share your experience with us! We're pleased to see that you had a positive experience overall. If you have any suggestions or additional comments to help us further improve, please feel free to reach out. We look forward to welcoming you back for another great stay in the future.

2/10 很糟糕

James

情侶出遊
不喜歡:員工素質、設施服務和住宿環境和硬體
One word terrible. Staff attitude a big question mark.
於 2024 年 2 月住了 2 晚
Sincerely, Management 於 2024年2月20日回覆
Thank you for taking the time to share your experience about your recent stay at our hotel. We are very sorry your experience did not offer you the quality of service you deserve. We'll use your comments to make necessary improvements and ensure a better experience for all our guests. We hope you will consider staying with us again in the future.

10/10 有夠讚

Luke

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Always the best, and polite staff.
於 2024 年 2 月住了 1 晚
Sincerely, Management 於 2024年2月19日回覆
Warm Greetings from Hilton Garden Inn Bali Airport.It is very glad to receive your incredible review. we are pleased to know you had good experience in our hotel during your stay, especially our staff. We look forward to welcoming you back in the future!

8/10 不錯哦

Donna,Bungarribee

情侶出遊
喜歡:員工素質和設施服務
Location is literally across road from airport so not too much going on outside if you want a restaurant or shopping, you’ll need to cab into beach walk Kuta . But for a quick hotel before a flight to bridge the gap or on landing it’s perfect. The spa at the hotel is actually quite nice The rooms are fine and neat The carpet in the main hallways is average at best and looks a bit dirty but once your in your room it’s fine. Location PRIMO to airport. You could actually walk to the airport, but why when it’s less than a 4 min drive ! Does the job , would stay again to bridge the gap between our resort check out and a late night flight
於 2024 年 2 月住了 1 晚
Sincerely, Management 於 2024年2月14日回覆
Thank you for taking a moment to share your experience. It's great to know that you appreciated our location. We're constantly working to enhance our guests' experience and will consider your input. We hope to welcome you back in the future!

10/10 有夠讚

Roland

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean, convenient, super friendly staff. Good food.
於 2024 年 2 月住了 1 晚
Sincerely, Management 於 2024年2月16日回覆
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our Goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 有夠讚

Calvin

喜歡:整潔度、員工素質和住宿環境和硬體
Excellent facility. Transportation to/from airport by taxi for 120,000 (about $8 US) each way.
於 2024 年 2 月住了 1 晚
Sincerely, Management 於 2024年2月9日回覆
Thank you for your positive feedback! We're glad to hear that you had a great experience with us. Our convenient location near the airport is designed to provide ease and accessibility to our guests. We hope to have the pleasure of welcoming you back on your next trip!Our Goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 有夠讚

Christine

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Sincerely, Management 於 2024年2月13日回覆
Warmest greetings from Hilton Garden Inn Bali!Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay. Your positive feedback encourages us to keep providing exceptional service, we look forward to welcoming you back to our hotel in the future.

10/10 有夠讚

Luke

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
As always I feel welcomed by the staff, who are professional, courteous and friendly. Good food within the resort. Australian people can learn about what good service is from this stay. You actually feel like you've on holiday. Not some stingey money grab from a grubby industrial area.
於 2024 年 1 月住了 2 晚

10/10 有夠讚

SARA

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I enjoyed their breakfast and facility. It was minutes away from the airport, I had a great stay. Their dinner was great as well!
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Sasha

喜歡:整潔度、員工素質和住宿環境和硬體
Extremely close to airport
於 2024 年 1 月住了 1 晚

6/10 一般般

YUKO

於 2024 年 1 月住了 1 晚

8/10 不錯哦

Marian

情侶出遊
喜歡:整潔度、員工素質和設施服務
Not a top Hilton but adequate and fine for price and location. Nice pool and although bit dated our room was spacious and clean. Good for 1 or 2 nts.
於 2024 年 1 月住了 1 晚

6/10 一般般

Hudhaifa

於 2024 年 1 月住了 1 晚

6/10 一般般

HYEONGJUN

於 2023 年 12 月住了 1 晚

4/10 不太好

Michael

家庭旅遊
不喜歡:設施服務和住宿環境和硬體
This property is convenient for the airport but it’s quite run down, damp smell in the corridors and the pool area has many broken tiles and is in need of repairs. Food in the restaurant was ok, but not great and the service was slow. I would not recommend it and wouldn’t book this hotel again!
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Jasreen

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚