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芙羅拉海灘旅館的評分

3 out of 5
芙羅拉海灘旅館
Light House Beach Rd, Kovalam, Thiruvananthapuram District, Neyyattinkara, Kerala

評論

7.2

不錯哦

10 分，有夠讚；42 則評論中有 13 則" "
8 分，不錯哦；42 則評論中有 12 則" "
6 分，一般般；42 則評論中有 10 則" "
4 分，不太好；42 則評論中有 1 則" "
2 分，很糟糕；42 則評論中有 6 則" "

7.8/10

整潔度

7.4/10

員工素質

7.0/10

設施服務

7.0/10

住宿環境和硬體

6.6/10

環保程度

評論

8/10 不錯哦

ALBERT

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I like the stay & food at the hotel. Good place for accommodation. We can recommend to the friends & relative's. Overall all good stay here.
於 2023 年 12 月住了 1 晚

8/10 不錯哦

jean francois

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Très bien placé, directement sur la plage et au calme. Bon rapport qualité/prix/prestations.
於 2023 年 2 月住了 2 晚

6/10 一般般

EDWIN

喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
Very near to the beach front, good for backpackers
於 2022 年 6 月住了 1 晚

8/10 不錯哦

Mark

團體旅遊
喜歡：員工素質
Basic but OK
Good atmosphere - very basic accommodation - toilet didn’t flush so had to use a bucket. Very dark room and extremely hot.
於 2020 年 1 月住了 2 晚

8/10 不錯哦

Eric

喜歡：住宿環境和硬體和客房舒適度
Okay
1 towel for 5 days
於 2020 年 1 月住了 5 晚

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy access to the beach & very friendly staff, you get what you pay for and the rooms are basic & simple
於 2019 年 11 月住了 9 晚
Rajesh 於 2019年11月19日回覆
Thank you for staying at Hotel Beach Florra Inn. Best wishes.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
service, immaculately clean, nothing was too much trouble, all facilities in good working order
於 2019 年 9 月住了 5 晚
Rajesh C L 於 2019年9月29日回覆
Thank you for staying with us.

6/10 一般般

真實旅客

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
bathroom is not good and the restorent is not good
於 2019 年 5 月住了 1 晚
Lal 於 2019年5月22日回覆
Thank you for the feedback. We will resolve the bathroom issue immediately. Best regards

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Liked the view of the beach from our room - we stayed on the first floor at the front
於 2019 年 2 月住了 21 晚
Rajesh C L 於 2019年3月12日回覆
Thank you for staying with us. We are glad to know that you enjoyed the stay. Look forward to your next visit.

10/10 有夠讚

Raymond R

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 2 晚
Rajesh C L 於 2019年2月15日回覆
Thank you for staying with us and nice to know that you enjoyed the stay. Looking forward to see you again Best wishes

10/10 有夠讚

Raymond R

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Diamond in the rough
Excellent hotel, very clean, spacious rooms, very friendly staff. ...great location. ..plenty of toiletries and clean towels. .. No problems with WiFi or cable TV. ....the only minus for this hotel would be lukewarm shower, but I would definitely recommend and stay here again. .....terrific experience
於 2019 年 1 月住了 2 晚
Rajesh C L 於 2019年2月15日回覆
Thank you for staying with us and nice to know that you enjoyed the stay. We have noted your suggestion and will certainly look for improvement. Looking forward to see you again Best wishes

10/10 有夠讚

Jeff

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was a very relaxing. The hotel stay was comfortable and the restaurant had delicious food.
Rajesh C L 於 2018年5月17日回覆
Thank you for staying with us. Best wishes

10/10 有夠讚

sanjeev

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
superb.full paisa wasool.
於 2018 年 2 月住了 1 晚
Rajesh C L 於 2018年3月25日回覆
Thank you for the finding time to write a review. Happy to know that you enjoyed your stay. Best wishes

8/10 不錯哦

steve，canterbury Uk

喜歡：整潔度和員工素質
Very friendly and welcoming, good location, very close to beach. Recommend to anyone travelling on a budget
於 2018 年 1 月住了 7 晚
Rajesh C L 於 2018年3月4日回覆
Thank you for the finding time to write a review. Happy to know that you enjoyed your stay. Best wishes

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 11 月住了 1 晚
Rajesh C L 於 2018年3月25日回覆
Thank you for the finding time to write a review. Happy to know that you enjoyed your stay. Best wishes

6/10 一般般

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
Average Hotel
Average hotel. Rooms are of medium size. Room is clean enough. Bed sheets / towels need more cleanliness. Room service is very limited. No hot water. Getting food is a challenge if you checkin very late. since it is beach side, need to walk 5 minutes from parking.
Rajesh C L 於 2018年3月25日回覆
Thank you for the finding time to write a review. We have noted your concerns and will definitely try to improve. Best wishes

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

真實旅客

不喜歡：員工素質和住宿環境和硬體
just an ok budget hotel close to Hawa beech.
This is just an ok place for a low bufget stay near the beech.Hotel is close to the beech and lots of restaurents nearby.Room was clean and bed was ok.Bathroom needed some attention with hot water facility.Hotel staff was good.
Rajesh C L 於 2018年3月25日回覆
Thank you for the finding time to write a review. We have noted your feedback and there will improvement next time. Best wishes

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Close to the beach at a reasonable price.
Hotel was fine. very nice, helpful staff. About 15 seconds walk from the beach. Lots of restaurants around. Overall, a good first stay in India.
Rajesh C L 於 2018年3月25日回覆
Thank you for the finding time to write a review. Happy to know that you enjoyed your stay. Best wishes

8/10 不錯哦

Sarah

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable stay
Right by the beach. Hotel staff very nice and helpful Rooms clean and tidy
Rajesh C L 於 2018年3月25日回覆
Thank you for the finding time to write a review. Happy to know that you enjoyed your stay. Best wishes

8/10 不錯哦

JW，Canada

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great once we paid for a room upgrade
Our originally booked room was small, dark and downstairs in a noisy part of the hotel. When we arrived, the clerk offered us a room upgrade for 1000 rupees (around $20CAD) per night. The upgraded room was great, on the second floor with a big window and ocean view and a large private balcony. The upgraded room looks like the hotel photo we saw on the Expedia page - the originally offered room does not. We were totally happy with the upgraded room - it was just 50% higher than the price we had budgeted for. All in all, though, we loved the location and the room was totally comfortable.
Rajesh C L 於 2018年3月25日回覆
Thank you for the finding time to write a review. Happy to know that you enjoyed your stay. Best wishes

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel close to the beach
Staff were friendly, mind it I didnt have too many requests...get to know the staff there a bit and they can be of massive help with things around and even further....they have local knowledge and they will help u out if u r going to varkala.
Rajesh C L 於 2018年3月25日回覆
Thank you for the finding time to write a review. Happy to know that you enjoyed your stay. Best wishes

2/10 很糟糕

Erik

喜歡：整潔度和客房舒適度
不喜歡：員工素質和住宿環境和硬體

10/10 有夠讚

kimberley，aust

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Such a great place
Thoroughly enjoyed my stay here. Super friendly staff as well as extremely helpful. Good, cheap food near by!
Rajesh C L 於 2018年3月25日回覆
Thank you for the finding time to write a review. Happy to know that you enjoyed your stay. Best wishes

2/10 很糟糕

Michael，Sydney

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Our biggest disappointment in India
Hotel offloaded us to a property two blocks from the beach claiming they had no booking. Then we got accused of having changed our booking until the manager feebly admitted that he made a mistake but refused to do anything about it. He attacked us for asking to be accommodated in his hotel (which is beach front) claiing that he provided us with alternative accommodation and that was it.He even tried to charge us his room rate which was 25% more than what the other property charged. We have spent more than 200 nights in Indian middle of the road hotels over the years but the Florra Inn and his manager was the worst experience ever. complete let-down. We met other people with the same experience and neighbouring business people confirmed that the Florra was well known for its shonky practices and rude manager. Don't book there, save yourself the stress to deal with such an unprofessional hotel manager. There are far better properties around.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very Nice Hotel
Hotel location was absolutely fantastic which was few steps away from the room.....a good view from the balcony. room was clean.....assistance/hospitality was excellent
Rajesh C L 於 2018年3月25日回覆
Thank you for the finding time to write a review. Happy to know that you enjoyed your stay. Best wishes

10/10 有夠讚

Jean Luc，st michel de montaigne

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A ne pas manquer KOVALAM
Station balnéaire très bien sans voiture ni moto très calme pour un repos parfait en inde n esitez pas à parcourir les toutes petites ruelle de 1 mètre de large qui vous révèle parfois d agréable surprise

6/10 一般般

CHRISTINE，TOURS

喜歡：整潔度、員工素質和客房舒適度
hotel très bien restaurant très proche très bon
séjour très agreable malgré le désagrement à notre arrivée , la chambre ne corespondait pas du tout ni aux photos ni au descriptif mais le personnel très agreable et comprehenssif même si ils nous ont changé pour l'étage ils nous ont remis dans la même chambre !!

10/10 有夠讚

Monica，Stockholm

喜歡：員工素質、住宿環境和硬體和客房舒適度
Perfekt läge vid stranden och trevlig personal
Beach Florra Inn är ett prisvärt hotell. Läget vid stranden är perfekt och personalen är trevlig och tillmötesgående. Städningen fungerar inte alltid bra och vi som gäster behövde själva be om toalettpapper och annat men allt sådant kompenserades av att personalen var så trevlig och tillmötesgående.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotell
Ett trivssamt hotell några steg från stranden. Trevlig och hjälpsam personal.

6/10 一般般

真實旅客

喜歡：整潔度和客房舒適度
Hotel is Close to the sea.
I can recomend this Hotel, the room rates are ok. The food in the adjoining retaurant is really good and reasonable.

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very bad and pathetic stay inhotel bookedbyexped
it was patheticexperience 1) reached hotel at 8pm 2) Hotel staff gave non ac room ,room was too small ,no clean no light during that time for 30 mins 3) Called toexpedia helpline .Spoke to Avinash and raisedissues 4) After that they gave AC roombut for that I land up paying rs 2000 and Avinash confirmed tha the money will be beared bythem 5) I wanted to check out on the same day but they were not ready to return 6) no service to hotel ,no intercom in the hotel and room 7) very old TV was placed where hardly some channels .,no colgate and sampoo in bathroom 8) for water they charged extra , 9) Extra bed was bookedbut no space in the room to provide to place the extra bed .Somehow managed to put one small mattress 10) Again called to expedia at 9 pm and he confirmed that expedia had spoketo hotel and they will provide and rectify all the probelm and Expedia will return rs 2000 to me andwhat ever the exra amount I am going to pay .Only I need to provide th bills but expedia never come back .however I maild thrice and called twice but update yet 11 ) third day I had to vaccate the hotel and shiftedin another four star hotel (Classic Avenue ) Hope some one look into the matter and get this resolved .Only request to expedia that they must do personal audit before confirming the hotel .people believe expedia as excellent travel agency and hope the action will be taken . what ever written is the actual gact and informed to expedia the day and time I check i

6/10 一般般

Amelie，Stockholm

喜歡：整潔度、員工素質和客房舒適度
Bra hotell, trevlig hjälpsam personal, bekväma sängar, tyvärr lite högljutt vissa kvällar.

8/10 不錯哦

Marijan

喜歡：整潔度、員工素質和住宿環境和硬體
Das Hotel liegt unmittelbar am Strand, wir hatten ein Zimmer mit Klima-Anlage. Das war wirklich sehr angenehm. Personal ist freundlich und hilfsbereit. Leider hat das Sea View Palace kein WIFI / Internet.

6/10 一般般

Isak

喜歡：整潔度
Nice
Loved it

6/10 一般般

真實旅客

喜歡：整潔度

2/10 很糟糕

真實旅客

不喜歡：員工素質、住宿環境和硬體和客房舒適度
Expedia risks reputation with this hotel
Expedia should not book this hotel for people as they will lose credence as a reputable company which in my past experience they have been excellent. Sea View Palace is in a good location and is freshly painted. The bed sheet is acrylic, the staff do not carry bags upstairs, there is no back up electricity so you either have air and mosquitoes or no air, no fan , no aircon. No drinking water supplied and no breakfast.For an extra $15/ night you can stay at Jeevans- back up generator, pool and OK breakfast and really helpful staff.

6/10 一般般

真實旅客

不喜歡：整潔度、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
Fräscht med bra läge nära stranden
Enkla men rena rum, de städade varje dag! Bra läge precis vid strandpromenaden.

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
HOTE SEA VIEW PALACE -- WORST PLACE TO VISIT
The Hotel booked through expedia at Kovalam, Kerala -- India)-- Hotel Sea View is the worst hotel that I have ever been to---- No power back up, no intercom , bathroom / toilet -- exhaust fan not working , Flush of the toilet not working, Power Plug broken, Night lamp broken and hanging from the wall, no room service for dining, no arrangement for the guest to bring luggage from the road to the hotel (which is at the beach), above all , the very very rude behaviour of the staff at hotel with no manners and ethics. I request you not to fool the customers any more and not to loot his money.

8/10 不錯哦

真實旅客

喜歡：整潔度和住宿環境和硬體
Recommend as a good budget option
Very good budget option, good location on the beach front, great restaurant overlooking the beach. Basic but clean rooms with comfortable beds. Very helpful hotel Manager.