親愛的 Stephen ,感謝您抽出寶貴時間與我們分享您的體驗。得知您對旅館的住宿不滿意,我們深感遺憾。我們想藉此機會對您在入住期間可能遇到的任何不足之處表示歉意。我們認真對待所有客人的反饋,如果您能向我們提供有關您的問題的更具體細節,以便能夠及時解決,我們將不勝感激。希望您能再給皇家玫瑰西門館一次機會,為您提供客人所期望的卓越服務。
Dear Shao-Chang:Thank you very much for your positive review! We are delighted to know that you had a very satisfying stay at our hotel. The Royal Rose Hotel is committed to providing the best service and facilities to make our guests feel comfortable, relaxed, and enjoy their stay. Your feedback motivates us to continue providing better service and facilities, and we look forward to providing you with an excellent accommodation experience again!敬愛的Shao-Chang:非常感謝您的好評!我們非常高興得知您在旅館的住宿體驗非常滿意。皇家玫瑰旅館一直致力於提供最優質的服務和設施,讓旅客感到舒適、放鬆和享受。您的反饋激勵我們繼續提供更好的服務和設施,期待再次為您提供卓越的住宿體驗!
Dear valued guest,Thank you for choosing to stay with us and for taking the time to leave a review. We are thrilled to see that you rated your experience at our hotel an 8 out of 10.If you have any further feedback or suggestions, please do not hesitate to let us know as we are always eager to listen and make improvements.Thank you again for your patronage, and we look forward to welcoming you back in the future.
Dear Chuan Chuan. Thank you for choosing us to stay at the hotel. Thank you again for your recognition and encouragement. I hope you will have the opportunity to serve you again next time! Thank you!!
10/10 有夠讚
CHIE LOON
商務旅客
2020年2月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
我是住最大的房型 總體都很好
CHIE LOON
於 2020 年 1 月住了 5 晚
Peter 於 2020年2月11日回覆
感謝您的評論,希望下次能繼續幫您服務
10/10 有夠讚
chen yu
2020年2月7日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
chen yu
於 2020 年 1 月住了 1 晚
Peter 於 2020年2月9日回覆
感謝您的評論,希望下次能繼續幫您服務
6/10 一般般
真實旅客
2020年2月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2020 年 1 月住了 3 晚
YUU 於 2020年2月7日回覆
Dear distinguished guest, Thank you very much for sharing your valuable staying experience at the Rose Boutique Hotel Ximen. We are honored to leave you with good memories. Sincerely look forward to serving you again.
The hotel is clean and tidy, the location is good.
真實旅客
於 2020 年 1 月住了 4 晚
Yuu 於 2020年1月24日回覆
Dear distinguished guest, Thank you very much for sharing your valuable staying experience at the Rose Boutique Hotel Ximen. It is inspiring to learn that the location and our services are up to your expectations. Honored to leave you with good memories.We sincerely look forward to serving you again.
8/10 不錯哦
Hon Man Billy
團體旅遊
2020年1月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
平靚正
位置一流
Hon Man Billy
於 2020 年 1 月住了 2 晚
Yuu 於 2020年1月24日回覆
親愛的Hon Man Billy您好,很感謝您分享您的寶貴經驗,很開心得知住宿期間一切都能令您滿意,也謝謝您特別撥空給予我們良好評價,再次謝謝您並期待與您再相會。祝 順心!