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塔科馬購物中心假日飯店 - IHG 旗下飯店的評分

3 out of 5
塔科馬購物中心假日飯店 - IHG 旗下飯店
8402 S Hosmer St, Tacoma, WA

評論

8.4

非常好

10 分，有夠讚；862 則評論中有 445 則" "
8 分，不錯哦；862 則評論中有 243 則" "
6 分，一般般；862 則評論中有 83 則" "
4 分，不太好；862 則評論中有 54 則" "
2 分，很糟糕；862 則評論中有 37 則" "

9.0/10

整潔度

9.0/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

8.6/10

環保程度

評論

2/10 很糟糕

Suchen

於 2023 年 10 月住了 1 晚
Sean, General Manager 於 2023年11月10日回覆
I'm sorry to hear that your reservation didn't meet your expectations. Please feel free to contact me at the hotel directly, I would like to hear more about what went wrong.

10/10 有夠讚

Yang

於 2023 年 7 月住了 2 晚

8/10 不錯哦

Loruhama，Beaverton

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a nice clean property the pool was big and indoors but it’s outside you have to go outside the building and into another building was kind of cold. Oh the property is adjacent to a comedy club so parking was kind of confusing but other than that everything was great would stay here again
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Jack

於 2024 年 3 月住了 2 晚

8/10 不錯哦

Crystal

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
This place is clean and well kept. Not luxurious but pretty nice especially for this area.
於 2024 年 4 月住了 1 晚

6/10 一般般

Aleem

喜歡：員工素質
The room is rated as soundproof but right next to the I5 made it impossible to sleep. The hotel provided earplugs.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Karla

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a great stay, my kids loved the pool and the staff was very nice. Overall one of the best hotels me and my family had stayed. Will book again!!
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Jeffrey

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice place. Would recommend.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Scott

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved my stay. Really great hosts!
於 2024 年 2 月住了 1 晚

2/10 很糟糕

Jesi

不喜歡：員工素質、設施服務和住宿環境和硬體
Hardly slept so noisy called and complained multiple times about people above me
於 2024 年 3 月住了 2 晚

6/10 一般般

Fernando

於 2024 年 3 月住了 4 晚

10/10 有夠讚

Anneliis

商務旅客, 團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
The staff was very friendly, with the guests and each other. They were like a family. Made us feel very welcome. Good food too, at reasonable prices. Nice little gym
於 2024 年 3 月住了 2 晚
Sean, General Manager 於 2024年3月20日回覆
Thank you very much for your review! I'm so happy to hear that our team could make you feel at home, and that you got to enjoy our restaurant and gym. We look forward to welcoming you back!

10/10 有夠讚

Sheri

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was friendly and helpful. The room was clean and the beds were comfortable. I would recommend it to anyone.
於 2024 年 3 月住了 3 晚

10/10 有夠讚

NORMAN

喜歡：住宿環境和硬體
於 2024 年 3 月住了 1 晚
Sean, General Manager 於 2024年3月20日回覆
Thank you so much for your rating Norman! We hope to see you again.

4/10 不太好

Robin

SO NOISY!!! We even moved rooms to other side of building but no matter what room you’re in the highway and street traffic sound like a race track! They even place earplugs in the room and tell you to leave the air conditioner on to provide white noise that may block some of the traffic noise.
於 2024 年 3 月住了 4 晚

6/10 一般般

Mrs.Elizabeth

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
No
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Steven

喜歡：員工素質
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Steven

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

4/10 不太好

Domelica

於 2024 年 3 月住了 1 晚

6/10 一般般

Wing Mui

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The road is quite noisy. Other than that, everything is good. The room is quite new. I like the washroom mirror. So nice.
於 2024 年 2 月住了 1 晚
Sean, General Manager 於 2024年2月28日回覆
Thank you very much for your feedback; I'm glad that you found the room to be clean and well-appointed. Please consider staying with us again, and we will find you a room away from the road.

4/10 不太好

Roy

商務旅客
They must give customers that book through a third-party substandard rooms. The carpet was so filthy that I had to wear my shoes aat all times
於 2024 年 2 月住了 1 晚
Sean, General Manager 於 2024年2月21日回覆
Thank you very much for your feedback. I saw you've stayed with us with some frequency over the years, and I am very sorry that you had a subpar experience this time. I assure you that no distinction is made in how people book when rooms are assigned, and please rest assured that we will have this carpet addressed immediately.

10/10 有夠讚

Katherine

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I loved the pool!
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Rosa

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚

10/10 有夠讚

dave melton and lori

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy chk in, polite staff
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Tyler

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I enjoyed my stay
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Brian

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
The rooms and staff were very nice
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Christina

於 2024 年 1 月住了 3 晚

8/10 不錯哦

laurie

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff was crazy kind and fun to chat with. A tub would have been nice. Hot tub and pool good, but you have walk out to get to them if you are in building that has the lobby. Also quiet.
於 2024 年 1 月住了 2 晚

8/10 不錯哦

Eunjeong

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very good
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Marie

家庭旅遊
喜歡：設施服務
The room was very nice and clean. Also. The bedding was excellent.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Carl

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯哦

KATRINA L

於 2023 年 12 月住了 1 晚

8/10 不錯哦

larry

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Juan，Renton

於 2023 年 12 月住了 1 晚

10/10 有夠讚

William，Fresno

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Sean, General Manager 於 2023年12月22日回覆
Thank you so much for your rating! I am delighted that you had a great stay, we hope to see you again!

10/10 有夠讚

Guillermo

於 2023 年 10 月住了 1 晚
Sean, General Manager 於 2023年12月22日回覆
Thank you so much for your rating! I am delighted that you had a great stay, we hope to see you again!

10/10 有夠讚

Taylor

喜歡：整潔度、員工素質和住宿環境和硬體
Great stay

8/10 不錯哦

Kathi

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I like that there was ample parking. What was a little concerning was that there were 2 clubs in close proximity but there was always a front desk person visible. Front desk staff was very nice and attentive.
於 2023 年 11 月住了 4 晚

10/10 有夠讚

John

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly, helpful staff. Nice breakfast options at on-site restaurant. The only thing I didn't like is that the hotel is next to a busy street, so there is some street noise. They even leave you a packet of earplugs when you check in, as they are aware of the outside noise. But this wasn't a problem, as the window in my room facing the street was heavily insulated and blocked out most of the sound, and I'm a heavy sleeper, anyway.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Teresa

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to my destination
於 2023 年 11 月住了 1 晚

10/10 有夠讚

MaryAnn，Vancouver

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This property has been through many hotel names over the years. The Holiday Inn model that it is in now was very upscale. Rooms were nicely renovated and very clean. Staff friendly. Thanks for a great stay.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Joshua

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff very friendly and helpful
於 2023 年 11 月住了 1 晚
Sean, General Manager 於 2023年12月9日回覆
Thank you so much for your rating! It's wonderful to know that our staff could help make your stay special.

10/10 有夠讚

Sherry

於 2023 年 11 月住了 1 晚
Sean, General Manager 於 2023年11月27日回覆
Thank you very much for your rating, it's great to have provided a 5/5 stay! We hope to see you again!

10/10 有夠讚

Beth

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Staff was very friendly and helpful. The hotel was very clean and comfortable.
於 2023 年 11 月住了 1 晚
Sean, General Manager 於 2023年11月26日回覆
Thank you very much for your review, it's wonderful to see that our friendly staff and clean facilities were able to make your stay special. We hope to see you again soon!

10/10 有夠讚

Pascal

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great stay and reasonably priced
於 2023 年 11 月住了 1 晚
Sean, General Manager 於 2023年11月19日回覆
Thank you very much for your review, I'm glad to see you had a great stay! We hope to see you again!

8/10 不錯哦

Victoria

情侶出遊, 家庭旅遊
喜歡：員工素質
不喜歡：設施服務
Service staff was lovely
於 2023 年 11 月住了 1 晚
Sean, General Manager 於 2023年11月19日回覆
Thank you very much for your review, I'm glad our team could make your stay special. We hope to see you again!

10/10 有夠讚

RONALD

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Sean and Ashley were so helpful and kind. We felt like real VIPs.
於 2023 年 11 月住了 1 晚
Sean, General Manager 於 2023年11月19日回覆
Thank you so much for your review and your kind words! It was wonderful to have you, we hope to see you again!

8/10 不錯哦

Ernest

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Sean, General Manager 於 2023年11月16日回覆
Thank you very much for your rating! We hope to see you again, and earn a 10/10!

8/10 不錯哦

Juanita

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
8 stars ⭐️
Nice hotel. Nice room.. breakfast cost 8$ but was very good and lots of it. Bathroom was a bit small but beds, pillows etc were super comfy
於 2023 年 11 月住了 1 晚
Sean, General Manager 於 2023年11月16日回覆
Thank you so much for your review! It was wonderful to have you, and I'm glad you got to enjoy our comfortable bedding and great breakfast. We hope to see you again!