Long waiting to get a room after check-in. We check in early and understood we have to wait to 3 pm for a room.
But we could only get a room after my wife complained at the counter at 4.
Siukee
於 2023 年 10 月住了 3 晚
Kate 於 2023年11月12日回覆
Dear Siukee,Thank you for your feedback regarding your recent stay at The Sydney Boulevard Hotel. I'm truly sorry to learn about the delay you faced in getting your room. We hope this experience does not mar your overall impression of our hotel. We are committed to making necessary improvements and look forward to the opportunity to better serve you during your next stay.
8/10 不錯哦
Kwok Yan Samuel
2023年9月19日
Kwok Yan Samuel
於 2023 年 9 月住了 3 晚
Kate 於 2023年9月20日回覆
Dear Kwok Yan Samuel, Thank you for your feedback. We are glad that you enjoyed your stay with us. We look forward to welcoming you back again.
8/10 不錯哦
真實旅客
商務旅客
2023年9月9日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
有超市也有幾個公車站點
雖然沒有微波爐但是櫃檯員工樂意協助食品加熱
沒有拖鞋,也沒有牙膏牙刷
附近有一個超市
真實旅客
於 2023 年 8 月住了 11 晚
Kate 於 2023年9月12日回覆
Dear Guest,Thank you for your feedback. Our front desk staff is always happy to assist with food heating requests.We apologize for the lack of slippers and toothbrushes/toothpaste in the room. Please be kindly advised that these options are also available upon request. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back to The Sydney Boulevard Hotel in the future.
10/10 有夠讚
Ka Yu
團體旅遊
2022年12月5日
Staff are helpful
Ka Yu
Jayani 於 2022年12月20日回覆
Dear Ka Yu,Thank you for your review of your most recent stay with us at The Sydney Boulevard Hotel. We appreciate your comments on our team members; they are certainly as asset to The Boulevard.We hope to see you again soon.Best regards,The Sydney Boulevard Hotel Team
Dear Guest, Thank you for your positive feedback regarding your stay at The Sydney Boulevard Hotel. I am glad to hear that you were happy with our service and enjoyed the location. Thank you again and we wish to welcome you again. Best Regards, Swagat (Hotel Manager)
10/10 有夠讚
Haipei
2019年8月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置超好,房间宽敞舒适,超级大的床。房间里干净整洁,毎天都及时整理凊洁。窗外就能看见海港大桥。
Haipei
於 2019 年 8 月住了 4 晚
Hotel Manager 於 2019年8月14日回覆
Dear Guest, Thank you for your feedback regarding your stay at The Sydney Boulevard Hotel. I am glad to hear that location was good, room was great we trust you had wonderful time in Sydney! Best Regards, Hotel Mgt
Dear Huang, Thank you for your stay at The Sydney Boulevard Hotel. I am glad to hear that you found the location was convenient for you and we trust you had great time in Sydney with us. We are one of the oldest hotel in Sydney city indeed and try to maintain facilities in good condition. I will share your feedback regarding rooms with management team and will work for better outcome. Thank you again and we wish to welcome you again in near future. Warm regards, Hotel Management
10/10 有夠讚
真實旅客
2019年7月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 7 月住了 4 晚
Hotel Management 於 2019年7月29日回覆
Dear Guest, Thank you for givings us such a positive feedback! We trust you had great time in Sydney with us and wish to welcome you again. Warm regards,
6/10 一般般
真實旅客
2019年6月13日
Bad services
A chinese conceige guy wasn't helpful enough.. We wanted borrow an umbrella on a rainy day. He pull a long face in front of us and talked very badly
真實旅客
於 2019 年 6 月住了 2 晚
Hotel Manager 於 2019年6月15日回覆
Dear guest Thank you for your very feedback! I am disappointed to hear about your experience. Be rest assured, the following mentioned staff has been sent for further training to prevent future issue.
Dear Guest, Thank you for your very positive feedback! I am glad to hear that you are happy with our service and hope you had an enjoyable time in Sydney with us. We look forward to welcoming you again soon.
8/10 不錯哦
真實旅客
2019年4月7日
喜歡:整潔度和設施服務
真實旅客
於 2019 年 3 月住了 4 晚
Hotel Management 於 2019年4月7日回覆
Dear Guest, Thank you for your stay at The Sydney Boulevard Hotel. We trust you had great time in Sydney with us. Warm regards,
Dear Ka Wo, Thank you for your stay at The Sydney Boulevard Hotel and taking your valuable time to give us your feedback which is important for us. I will address your feedback regarding sound proof to Maintenance Department and will work for better outcome. We trust you had great time in Sydney with us and wish to welcome you again on your returning to Sydney. Warm regards,
Dear Guest, Thank you for your stay at The Sydney Boulevard Hotel and taking your valuable time to give us your feedback which is important for us. I am very sorry to hear that our service did not meet your expectations. We take your feedback seriously, share your comment with all departments and we will for further improvement. Thank you again and we wish to have another opportunity to welcome you again in the future. Warm regards,
8/10 不錯哦
Christopher
2019年3月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Christopher
於 2019 年 3 月住了 2 晚
Hotel Management 於 2019年3月16日回覆
Dear Christopher, Thank you for your stay at The Sydney Boulevard Hotel. I trust you had great time in Sydney with us and we wish to welcome you again. Warm regards,
8/10 不錯哦
KA YI
2019年2月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good to have shuttle bus from hotel to the airport.
KA YI
於 2019 年 2 月住了 3 晚
Hotel Management 於 2019年2月15日回覆
Dear Ka Yi, Thank you for your stay at The Sydney Boulevard Hotel and giving us your feedback. Unfortunately the hotel does not have own airport shuttle, therefore, we are happy to assist you to make a booking to Airport Shuttle company which costs AUD$16 per person. We trust you had great time in Sydney with us and wish to welcome you again. Warm regards,
10/10 有夠讚
Chen
2019年2月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Chen
於 2019 年 1 月住了 4 晚
Hotel Management 於 2019年2月2日回覆
Dear Chen, Thank you for giving us your great feedback followed by staying at The Sydney Boulevard Hotel. I trust you had great time with us and we wish to welcome you again. Warm regards,
8/10 不錯哦
真實旅客
2019年1月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 1 月住了 3 晚
Hotel Management 於 2019年1月17日回覆
Dear Guest, Thank you for your stay at The Sydney Boulevard Hotel and giving us your positive feedback. We wish to welcome you again in near future. Warm regards,
Dear Lin, Thank you for your recent stay with us. I am glad to hear that you found the room was comfortable, the location was convenient and am happy to hear that you had great time in Sydney with us. We look forward to welcoming you again on your returning to Sydney! Warm regards,
Dear Guest, Thank you for your stay at The Sydney Boulevard Hotel and giving us such a positive feedback! I am glad to hear you had great time in Sydney with us and we wish to welcome you again on your returning to Sydney in the future. Warm regards,
8/10 不錯哦
Patrick
2019年1月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable. Supermarket is just nearby. If you want to buy UGG from Original Aus, the shop is just at the opposite.
Patrick
於 2018 年 12 月住了 4 晚
Hotel Management 於 2019年1月7日回覆
Dear Patrick, Thank you for your recent stay at The Sydney Boulevard Hotel. I am glad to hear that you found the location was convenient for you and trust you had great time in Sydney with us. Thank you again and we wish to welcome you again. Warm regards,
8/10 不錯哦
真實旅客
2019年1月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店位置很方便
第一次入住,飯店位置很方便在市區內,隔壁就有超市,買東西也極度方便
真實旅客
於 2018 年 12 月住了 2 晚
Hotel Management 於 2019年1月4日回覆
Dear Guest, Thank you for your stay at The Sydney Boulevard Hotel. I am glad to hear that you found the location was convenient and I trust you had great time in Sydney. Thank you again and we wish you to have great 2019! Warm regards,
Dear Ip, Thank you for your stay at The Sydney Boulevard Hotel and your positive feedback. I am glad to hear that you had comfortable stay with us and trust you had great time in Sydney with us. We wish you have great 2019! Warm regards,
10/10 有夠讚
Wayne
2018年12月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
滿意的訂房
客房乾淨簡單,收費合理
Wayne
於 2018 年 12 月住了 1 晚
Hotel Management 於 2018年12月15日回覆
Dear Wayne, Thank you for your stay at The Sydney Boulevard Hotel. I am glad to hear that you had great stay with us. We wish to welcome you again on your returning to Sydney. Warm regards,
8/10 不錯哦
Mark
情侶出遊
2024年3月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We have stayed at the boulevard a couple of times over the years. We find it a very convenient location with transport right outside the front of the hotel. The staff were friendly and very helpful in any requests we had.
The room was also very clean, and the bed was super comfy. It hasn’t changed much over the years so it is starting to look a little dated, but other than that, nothing but good things to say about this place. There are also some amazing little eateries and a cool little pub that we discovered on the back streets which are worth checking out. Highly recommend those.
I wouldn't hesitate in recommending this hotel to anyone and if we return to Sydney we wouldn’t think of staying anywhere else.
Mark
於 2024 年 3 月住了 6 晚
Kate 於 2024年3月26日回覆
Dear Mark,Thank you for choosing The Sydney Boulevard Hotel for your stays over the years and for sharing your experience with us. We are delighted to hear that you find our hotel's location convenient. It's wonderful to know that you appreciated the friendly and helpful service from our staff, as well as the cleanliness and comfort of your room.We appreciate your feedback about the hotel's appearance and will take it into consideration as we continue to enhance our facilities. We're also glad to hear that you enjoyed exploring the nearby eateries and pub, and we will certainly pass on your recommendations to other guests.It would be our pleasure to welcome you back on your next visit to Sydney. Thank you for your recommendation, and we look forward to providing you with another enjoyable stay.
10/10 有夠讚
Martin
家庭旅遊
2024年3月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, great people.
Martin
於 2024 年 3 月住了 3 晚
Kate 於 2024年3月26日回覆
Dear Martin,Thank you for your positive feedback regarding our location and team members. We are delighted to hear that you enjoyed your stay with us.At The Sydney Boulevard Hotel, we strive to provide a memorable experience for all our guests, and your kind words are truly appreciated.If you have any suggestions or if there's anything else we can do to enhance your future visits, please feel free to let us know. We look forward to welcoming you back on your next trip to Sydney.
10/10 有夠讚
Adir,Orlando
2024年3月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff are wonderful.
P.S- the tub had black crude near the water drain, it was very noticeable
Adir
於 2024 年 3 月住了 5 晚
Kate 於 2024年3月28日回覆
Dear Adir,Thank you for your kind words about our staff. We are glad to hear that you had a positive experience with our team.We apologize for the issue you encountered with the tub. We appreciate your feedback and hope to have the opportunity to welcome you back for a more pleasant stay.
8/10 不錯哦
Donald
2024年3月22日
喜歡:整潔度、員工素質和住宿環境和硬體
Our only issues were:
Room keys kept not working each day.
The cost of breakfast was extremely high for someone who normally has light breakfasts.
Donald
於 2024 年 3 月住了 3 晚
Kate 於 2024年3月26日回覆
Dear Donald,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced. Regarding the room keys, we understand how frustrating it can be to encounter issues with them repeatedly. Our IT team has been advised of this. We also appreciate your feedback regarding the cost of breakfast. We will take your comments into consideration. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
10/10 有夠讚
Thabata
情侶出遊
2024年3月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location!
Thabata
於 2024 年 3 月住了 4 晚
Kate 於 2024年3月21日回覆
Dear Thabata,Thank you for sharing your feedback. We are thrilled to hear that you enjoyed our great location during your stay at The Sydney Boulevard Hotel. If there are any specific areas where we can further enhance your experience in the future, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay!
2/10 很糟糕
Brad
家庭旅遊
2024年3月17日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Room and facilities were great however the noise complaint we gave for our neighbouring room was not attended to by staff leaving us sleepless and awake from 2am till 5am and no compensation for our room was given. We were told it’s not there problem
Brad
於 2024 年 3 月住了 1 晚
Kate 於 2024年3月21日回覆
Dear Brad,Thank you for sharing your feedback regarding your recent stay at The Sydney Boulevard Hotel. We sincerely apologize for the noise disturbance you experienced from a neighboring room and for any inconvenience caused during your sleepless night. We take noise complaints seriously and will address this issue with our staff to prevent such occurrences in the future.If you have any further concerns or if there is anything else we can assist you with, please feel free to contact us directly. We value your feedback and hope to have the opportunity to welcome you back for a more pleasant experience.
10/10 有夠讚
Adrian
家庭旅遊
2024年3月17日
喜歡:整潔度、員工素質和住宿環境和硬體
It was nive
Adrian
於 2024 年 3 月住了 4 晚
Kate 於 2024年3月21日回覆
Dear Adrian,Thank you for taking the time to rate your experience with us. We are delighted to hear that you had a nice stay at The Sydney Boulevard Hotel. Your positive feedback is much appreciated, and we look forward to welcoming you back in the future.
10/10 有夠讚
emmilia,Unsworth Heights
2024年3月16日
喜歡:整潔度、員工素質和住宿環境和硬體
emmilia
於 2024 年 3 月住了 5 晚
Kate 於 2024年3月21日回覆
Dear Emmillia,Thank you for rating your stay with us 5 out of 5. We are delighted to know that you had a wonderful experience at The Sydney Boulevard Hotel. Your positive feedback means a lot to us, and we hope to have the pleasure of welcoming you back in the future.
8/10 不錯哦
Rikuho
情侶出遊
2024年3月15日
喜歡:整潔度和員工素質
good
Rikuho
於 2024 年 3 月住了 3 晚
Kate 於 2024年3月16日回覆
Dear Rikuho,Thank you for choosing to stay at The Sydney Boulevard Hotel and for taking the time to rate your experience. We are pleased to hear that you had a good stay with us.If there is anything specific you would like to share about your experience or if there are any areas where we can improve, please feel free to let us know. We value your feedback and strive to make each guest's stay as comfortable and enjoyable as possible.
8/10 不錯哦
Sayuri
2024年3月11日
喜歡:整潔度
Sayuri
於 2024 年 3 月住了 7 晚
Kate 於 2024年3月16日回覆
Dear Sayuri,Thank you for taking the time to rate your stay at The Sydney Boulevard Hotel. We are pleased to hear that overall, your experience was positive and worthy of a 4 out of 5 rating.If you have any specific feedback or suggestions on how we can further improve our services and facilities, please don't hesitate to share them with us. We value your input and are committed to ensuring that each guest has a comfortable and enjoyable stay with us.We look forward to welcoming you back to The Sydney Boulevard Hotel in the future and hope to make your next stay even more memorable.
10/10 有夠讚
Silvana
情侶出遊
2024年3月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All good!
Silvana
於 2024 年 3 月住了 2 晚
Kate 於 2024年3月11日回覆
Dear Silvana,Thank you for choosing to stay at the Sydney Boulevard Hotel! We are pleased to hear that everything was good during your stay.If there is anything specific that stood out to you or if you have any feedback to share, please feel free to let us know. We are always here to assist and ensure you have a wonderful experience.We look forward to welcoming you back to the Sydney Boulevard Hotel for another great stay!
10/10 有夠讚
Melanie
家庭旅遊
2024年3月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We loved our stay at the Sydney Boulevard Hotel! The staff were lovely and the facilities great, the location was an easy walk away from the CBD - But the highlight was our room. It had the most magnificent view over Sydney and the harbour and the room was really well sized.
Melanie
於 2024 年 2 月住了 7 晚
Kate 於 2024年3月11日回覆
Dear Melanie,Thank you for choosing to stay at the Sydney Boulevard Hotel and for sharing your wonderful feedback with us. We are thrilled to hear that you loved your stay!It's fantastic to know that you found our staff lovely and enjoyed the great facilities. We are pleased that our convenient location made it easy for you to explore the CBD. We are especially delighted that the highlight of your stay was the magnificent view from your room. It's wonderful to hear that you found the room well-sized and comfortable.Your kind words mean a lot to us, and we are grateful for your positive review. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.We look forward to welcoming you back to the Sydney Boulevard Hotel for another memorable stay with us!
8/10 不錯哦
Eric,Boca Raton
2024年2月23日
喜歡:整潔度、員工素質和住宿環境和硬體
Almost perfect, just need to add streaming platform for guests to sign in
Eric
於 2024 年 2 月住了 5 晚
Kate 於 2024年2月26日回覆
Dear Eric,Thank you for your feedback regarding your recent stay at The Sydney Boulevard Hotel.We appreciate your suggestion. We are continuously looking for ways to enhance our guests' experience, and your input is valuable to us. We will certainly take this into consideration for future improvements.If you have any other suggestions or if there is anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.We hope to welcome you back soon for another almost perfect stay!
10/10 有夠讚
Dawn,west covina
2024年2月23日
Dawn
於 2024 年 2 月住了 2 晚
Kate 於 2024年3月21日回覆
Dear Dawn,Thank you for rating your stay at The Sydney Boulevard Hotel with 5 out of 5. We're delighted to know that you had a wonderful experience with us. If you have any specific feedback or if there's anything we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back for another excellent stay in the future!
10/10 有夠讚
Tate
情侶出遊
2024年2月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very happy with the staff they were very helpful A
Tate
於 2024 年 2 月住了 3 晚
Kate 於 2024年2月26日回覆
Dear Tate,Thank you for your positive feedback regarding our staff at The Sydney Boulevard Hotel. We are delighted to hear that you found them to be very helpful during your stay.Our team strives to provide excellent service to all our guests, and it is always rewarding to receive such kind comments.If there is anything else we can assist you with or if you have any further feedback to share, please feel free to let us know. We hope to welcome you back for another enjoyable stay in the future.
10/10 有夠讚
Barb
2024年2月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place
Barb
於 2024 年 2 月住了 7 晚
Kate 於 2024年2月20日回覆
Dear Barb,Thank you for your brief yet positive feedback! We're delighted to hear that you had a great experience at our hotel.We look forward to welcoming you back for another wonderful stay.
10/10 有夠讚
Lata
2024年2月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good location
Great helpful staff.
Lata
於 2024 年 2 月住了 3 晚
Kate 於 2024年2月15日回覆
Dear Lata,Thank you for choosing to stay at The Sydney Boulevard Hotel and for taking the time to share your feedback. We're thrilled to hear that you enjoyed our hotel's excellent location and found our staff to be helpful during your visit.Your kind words are greatly appreciated, and we're delighted that our team contributed to making your stay enjoyable.If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. We're here to ensure that you have a wonderful experience with us.We hope to have the pleasure of welcoming you back on your next trip to Sydney.
6/10 一般般
JUN
家庭旅遊
2024年2月14日
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
温かいシャワーが出るまで時間がかかった。
JUN
於 2024 年 2 月住了 3 晚
Kate 於 2024年2月14日回覆
Hello Jun,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced. We will address this issue with our maintenance team. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable stay in the future.If you have any further concerns or questions, please feel free to let us know.
10/10 有夠讚
Juan
2024年2月2日
喜歡:整潔度、員工素質和住宿環境和硬體
Juan
於 2024 年 1 月住了 3 晚
Kate 於 2024年2月6日回覆
Dear Juan,Thank you for rating us 5 out of 5! We're delighted to hear that you had a fantastic experience during your stay at The Sydney Boulevard Hotel. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!
10/10 有夠讚
Jerry
2024年1月26日
Jerry
於 2024 年 1 月住了 8 晚
Kate 於 2024年3月21日回覆
Thank you for sharing your rating, Jerry! If you have any specific feedback or if there is anything we can do to enhance your future stays, please don't hesitate to let us know. We look forward to welcoming you back for another excellent experience at The Sydney Boulevard Hotel.
10/10 有夠讚
Francis
情侶出遊
2024年1月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I like that it is walking distance to downtown Sydney but far away enough from the busy streets
Francis
於 2024 年 1 月住了 10 晚
Kate 於 2024年1月28日回覆
Dear Francis,Thank you for sharing your feedback about The Sydney Boulevard Hotel. We are pleased to hear that you enjoyed the convenient location, providing easy access to downtown Sydney while offering a peaceful retreat away from the bustling streets.We appreciate your positive comments and hope to welcome you back for another pleasant stay in the future.
10/10 有夠讚
David
2024年1月25日
喜歡:整潔度、員工素質和住宿環境和硬體
Staff was very friendly and helpful
David
於 2024 年 1 月住了 2 晚
Kate 於 2024年1月28日回覆
Dear David,Thank you for taking the time to share your experience at The Sydney Boulevard Hotel. We are delighted to hear that our staff's friendliness and helpfulness left a positive impression on you. Providing excellent service is our priority, and we appreciate your acknowledgment.We look forward to the opportunity of welcoming you back for another enjoyable stay.
10/10 有夠讚
Robert
情侶出遊
2024年1月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property is basic but superb! Staff are amazing and the location is perfect for access to trains, shops and attractions!
Robert
Kate 於 2024年1月28日回覆
Dear Robert,Thank you for sharing your thoughts on your recent stay at The Sydney Boulevard Hotel. We're delighted to hear that you found our property to be superb, and we appreciate your kind words about our staff. It's great to know that our location served you well. Your feedback is valuable, and we look forward to welcoming you back for another fantastic experience.
6/10 一般般
Karim
2024年1月22日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
No room service or restaurant. 2 out of the 3 lifts were out of service for several days. WiFi was inaccessible for a couple days.
Karim
於 2024 年 1 月住了 15 晚
Kate 於 2024年1月24日回覆
Dear Karim,Thank you for sharing your feedback regarding your recent stay at The Sydney Boulevard Hotel.We sincerely apologize for the inconveniences you experienced. We understand how these factors can impact the overall guest experience. Please be assured that we are actively addressing these issues to ensure a more seamless and enjoyable stay for our guests in the future. If you have any additional comments or concerns, please feel free to let us know.We hope to have the opportunity to welcome you back and provide you with an improved experience.