總統套房, 1 張特大雙人床, 海灣景觀 | 外觀

雪梨大道飯店的評分

4 out of 5
雪梨大道飯店
90 William Street, Woolloomooloo, NSW

評論

8.6

有夠讚

10 分,有夠讚;1002 則評論中有 489 則" "
8 分,不錯哦;1002 則評論中有 364 則" "
6 分,一般般;1002 則評論中有 102 則" "
4 分,不太好;1002 則評論中有 23 則" "
2 分,很糟糕;1002 則評論中有 24 則" "

8.8/10

整潔度

8.8/10

員工素質

8.0/10

設施服務

8.2/10

住宿環境和硬體

8.2/10

環保程度

評論

6/10 一般般

Siukee

喜歡:整潔度、住宿環境和硬體和客房舒適度
Check-in problem
Long waiting to get a room after check-in. We check in early and understood we have to wait to 3 pm for a room. But we could only get a room after my wife complained at the counter at 4.
於 2023 年 10 月住了 3 晚
Kate 於 2023年11月12日回覆
Dear Siukee,Thank you for your feedback regarding your recent stay at The Sydney Boulevard Hotel. I'm truly sorry to learn about the delay you faced in getting your room. We hope this experience does not mar your overall impression of our hotel. We are committed to making necessary improvements and look forward to the opportunity to better serve you during your next stay.

8/10 不錯哦

Kwok Yan Samuel

於 2023 年 9 月住了 3 晚
Kate 於 2023年9月20日回覆
Dear Kwok Yan Samuel, Thank you for your feedback. We are glad that you enjoyed your stay with us. We look forward to welcoming you back again.

8/10 不錯哦

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
有超市也有幾個公車站點
雖然沒有微波爐但是櫃檯員工樂意協助食品加熱 沒有拖鞋,也沒有牙膏牙刷 附近有一個超市
於 2023 年 8 月住了 11 晚
Kate 於 2023年9月12日回覆
Dear Guest,Thank you for your feedback. Our front desk staff is always happy to assist with food heating requests.We apologize for the lack of slippers and toothbrushes/toothpaste in the room. Please be kindly advised that these options are also available upon request. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back to The Sydney Boulevard Hotel in the future.

10/10 有夠讚

Ka Yu

團體旅遊
Staff are helpful
Jayani 於 2022年12月20日回覆
Dear Ka Yu,Thank you for your review of your most recent stay with us at The Sydney Boulevard Hotel. We appreciate your comments on our team members; they are certainly as asset to The Boulevard.We hope to see you again soon.Best regards,The Sydney Boulevard Hotel Team

10/10 有夠讚

Kenny,Hong Kong

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房間整潔,床上用品非常乾淨舒適,職員友善,主動積極。 設施齊全,有健身室及自助洗衣機。 位置近市中心,十分鐘步程內有3個鐵路站可以前往不同地方。
於 2019 年 8 月住了 3 晚
Hotel Manager 於 2019年8月24日回覆
Dear Guest, Thank you for your positive feedback regarding your stay at The Sydney Boulevard Hotel. I am glad to hear that you were happy with our service and enjoyed the location. Thank you again and we wish to welcome you again. Best Regards, Swagat (Hotel Manager)

10/10 有夠讚

Haipei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置超好,房间宽敞舒适,超级大的床。房间里干净整洁,毎天都及时整理凊洁。窗外就能看见海港大桥。
於 2019 年 8 月住了 4 晚
Hotel Manager 於 2019年8月14日回覆
Dear Guest, Thank you for your feedback regarding your stay at The Sydney Boulevard Hotel. I am glad to hear that location was good, room was great we trust you had wonderful time in Sydney! Best Regards, Hotel Mgt

6/10 一般般

Huang

不喜歡:住宿環境和硬體和客房舒適度
房間格局比較簡陋和古舊,沒有提供瓶裝水給客人,酒店提供的洗漱用品不好用,空調可以,房間隔音差,地點還是不錯,去景點很近。
於 2019 年 7 月住了 7 晚
Hotel Manager 於 2019年7月31日回覆
Dear Huang, Thank you for your stay at The Sydney Boulevard Hotel. I am glad to hear that you found the location was convenient for you and we trust you had great time in Sydney with us. We are one of the oldest hotel in Sydney city indeed and try to maintain facilities in good condition. I will share your feedback regarding rooms with management team and will work for better outcome. Thank you again and we wish to welcome you again in near future. Warm regards, Hotel Management

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 4 晚
Hotel Management 於 2019年7月29日回覆
Dear Guest, Thank you for givings us such a positive feedback! We trust you had great time in Sydney with us and wish to welcome you again. Warm regards,

6/10 一般般

真實旅客

Bad services
A chinese conceige guy wasn't helpful enough.. We wanted borrow an umbrella on a rainy day. He pull a long face in front of us and talked very badly
於 2019 年 6 月住了 2 晚
Hotel Manager 於 2019年6月15日回覆
Dear guest Thank you for your very feedback! I am disappointed to hear about your experience. Be rest assured, the following mentioned staff has been sent for further training to prevent future issue.

8/10 不錯哦

SC

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
隔音比較差, 早上6點左右已經有開開門聲而且是很大聲。 入住要簽聲明表示知道消防規例,如啟動煙霧感應器需以為有賠償,但原來浴室門口已經係煙霧感應器,沖涼也感壓力。空間夠大其他一般,服務員包括清潔不是太有禮貌。
於 2019 年 5 月住了 6 晚
Hotel Manager 於 2019年5月23日回覆
Hi Madam Thank you for your feedback. I will articulate your comment to my department heads to work for better outcome.

8/10 不錯哦

真實旅客

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
清潔服務很好,值得一住,沐浴及衛生用品更新速度很快 員工也很友善.餐廳食品還可以 GYM規模小,不太可以使用
於 2019 年 5 月住了 6 晚
Hotel Manager 於 2019年5月15日回覆
Dear Guest, Thank you for your very positive feedback! I am glad to hear that you are happy with our service and hope you had an enjoyable time in Sydney with us. We look forward to welcoming you again soon.

8/10 不錯哦

真實旅客

喜歡:整潔度和設施服務
於 2019 年 3 月住了 4 晚
Hotel Management 於 2019年4月7日回覆
Dear Guest, Thank you for your stay at The Sydney Boulevard Hotel. We trust you had great time in Sydney with us. Warm regards,

2/10 很糟糕

真實旅客

不喜歡:員工素質和住宿環境和硬體
是次入住這家酒店是我20年旅遊經驗來第一次感到最可悲,最不愉快的經驗和領會!這是我第一次來澳洲旅遊,原本看了評價選了這間酒店後,還一直期待着!我總共訂了入住這間酒店四個晚上,首兩晚沒有異樣,到了第三晚室友沖涼時,我卻忽然聽到刺耳的警報聲響,原以為是走火警,探頭出房外查看,卻沒有人!一會後有人敲門並說我們房間響起警報,最後還來了消防員! 驚查核後消防員離開,而酒店職員卻向我收取500澳元的附加費,說因為我們導致火警鐘響起,所以要收取此費用!他們還要向政府繳付召喚消防車費用千多元呢!收我們500已經平了!我感到非常無奈 第一,為何要收我附加費?頭兩天沖涼都沒有問題,為何第三天就發生事故?這意外明顯是浴室的通風系統忽然失靈,導致煙霧感應器響起! 第二,他們對我收取500澳元附加費,並說已經便宜了你,因為是我們的不是導致這場意外,而他們還要負擔千多元的政府收費呢!作為一個外籍遊客(對於澳洲的法律一竅不通),卻受到這種對待感到非常無奈而且憤怒! 第三,當時經討論後,職員說如要反映或要求減免,可於明天與大堂經理商討,然而,在不足10分鐘後,他們卻把以收取500澳元的收據和簽帳單攝入我的房門! 第四,我相信旅館一定會買意外保險,這件事明顯是系統導致的意外,他們應向保險公司索償,而不是向顧客無理收取。 經過此事後我連日來都對酒店的消防系統感到恐懼,生怕他忽然再次響起,而這事亦令我這個澳洲旅程蒙上污點,並發誓此生不會再踏足這片讓人生厭的國家和土地!並會勸告我身邊所有的朋友不要去悉尼和住宿此酒店!
於 2019 年 3 月住了 4 晚
酒店管理 於 2019年3月30日回覆
2912/5000 尊敬的客人; 感谢您入住悉尼大道酒店,我很失望听到您面临意外费用,但我检查过并发现您因卫生间蒸汽而被激活火警,请注意悉尼大道酒店无烟政策,对不遵守规定的人征收至少500美元的费用。请注意,新南威尔士州政府发起的火灾警报罚款为1776美元,您已经将其作为一种姿态善意而被视为现实。除了这件事,我相信你在悉尼度过了美好的时光。 谢谢你的理解。 问候

6/10 一般般

Ka Wo

喜歡:員工素質
地點不錯, 但隔迫很差, 常常聽到隔離房人講野, 其他房間既關門聲, 街上車聲
於 2019 年 3 月住了 3 晚
Hotel Management 於 2019年3月28日回覆
Dear Ka Wo, Thank you for your stay at The Sydney Boulevard Hotel and taking your valuable time to give us your feedback which is important for us. I will address your feedback regarding sound proof to Maintenance Department and will work for better outcome. We trust you had great time in Sydney with us and wish to welcome you again on your returning to Sydney. Warm regards,

6/10 一般般

真實旅客

喜歡:客房舒適度
不喜歡:員工素質
質素有待改善, 下次再來悉尼不會優先考慮
酒店位置算方便,附近有超市,睡床很舒適,景觀也可以, 酒店設施比較老舊 但缺點是酒店職員沒有禮貌,有部分職員態度不友善,尤其打電話查詢及求助時職員態度很不友善,這方面需要更多培訓 另外,酒店沒有提供拖鞋, 打電話要求時才有提供, 連續住宿多天也不會主動為客人更換新拖鞋, 酒店也不會提供牙膏牙刷及鬚刨, 似乎未能符合四星級酒店應有的質素
於 2019 年 3 月住了 7 晚
Hotel Management 於 2019年3月28日回覆
Dear Guest, Thank you for your stay at The Sydney Boulevard Hotel and taking your valuable time to give us your feedback which is important for us. I am very sorry to hear that our service did not meet your expectations. We take your feedback seriously, share your comment with all departments and we will for further improvement. Thank you again and we wish to have another opportunity to welcome you again in the future. Warm regards,

8/10 不錯哦

Christopher

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 2 晚
Hotel Management 於 2019年3月16日回覆
Dear Christopher, Thank you for your stay at The Sydney Boulevard Hotel. I trust you had great time in Sydney with us and we wish to welcome you again. Warm regards,

8/10 不錯哦

KA YI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good to have shuttle bus from hotel to the airport.
於 2019 年 2 月住了 3 晚
Hotel Management 於 2019年2月15日回覆
Dear Ka Yi, Thank you for your stay at The Sydney Boulevard Hotel and giving us your feedback. Unfortunately the hotel does not have own airport shuttle, therefore, we are happy to assist you to make a booking to Airport Shuttle company which costs AUD$16 per person. We trust you had great time in Sydney with us and wish to welcome you again. Warm regards,

10/10 有夠讚

Chen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 4 晚
Hotel Management 於 2019年2月2日回覆
Dear Chen, Thank you for giving us your great feedback followed by staying at The Sydney Boulevard Hotel. I trust you had great time with us and we wish to welcome you again. Warm regards,

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 3 晚
Hotel Management 於 2019年1月17日回覆
Dear Guest, Thank you for your stay at The Sydney Boulevard Hotel and giving us your positive feedback. We wish to welcome you again in near future. Warm regards,

4/10 不太好

xiaofei

不喜歡:整潔度
设施很久很老,退房时,前台没有主动退押金,是经过我提醒才退的,这一点我很不满意
於 2019 年 1 月住了 4 晚
酒店管理 於 2019年1月13日回覆
亲爱的小飞; 感谢您与我们分享您的住宿体验,我很遗憾听到您的住宿并不令人满意,但我将与相关部门分享您的反馈,以防止将来出现问题。 请允许我们将来有机会让您的住宿更加舒适。 问候

8/10 不錯哦

Lin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
環境清靜,景觀很好 ,房間空間亦頗大,步行或搭公共交通到各景點都十分方便,若有機會再訪悉尼,會考慮再次入住。
於 2019 年 1 月住了 5 晚
Hotel Management 於 2019年1月11日回覆
Dear Lin, Thank you for your recent stay with us. I am glad to hear that you found the room was comfortable, the location was convenient and am happy to hear that you had great time in Sydney with us. We look forward to welcoming you again on your returning to Sydney! Warm regards,

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
交通方便,房間舒適
地點在CBD, 交通與飲食都十分方便,欣賞完除夕煙花很快就可以回到酒店。床褥十分舒適,日用品齊全,唯一要批評的就是熱水壺內不太乾淨,有點污漬。
於 2018 年 12 月住了 5 晚
Hotel Management 於 2019年1月10日回覆
Dear Guest, Thank you for your stay at The Sydney Boulevard Hotel and giving us such a positive feedback! I am glad to hear you had great time in Sydney with us and we wish to welcome you again on your returning to Sydney in the future. Warm regards,

8/10 不錯哦

Patrick

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable. Supermarket is just nearby. If you want to buy UGG from Original Aus, the shop is just at the opposite.
於 2018 年 12 月住了 4 晚
Hotel Management 於 2019年1月7日回覆
Dear Patrick, Thank you for your recent stay at The Sydney Boulevard Hotel. I am glad to hear that you found the location was convenient for you and trust you had great time in Sydney with us. Thank you again and we wish to welcome you again. Warm regards,

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店位置很方便
第一次入住,飯店位置很方便在市區內,隔壁就有超市,買東西也極度方便
於 2018 年 12 月住了 2 晚
Hotel Management 於 2019年1月4日回覆
Dear Guest, Thank you for your stay at The Sydney Boulevard Hotel. I am glad to hear that you found the location was convenient and I trust you had great time in Sydney. Thank you again and we wish you to have great 2019! Warm regards,

8/10 不錯哦

Ip

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店舒適服務收費合理
意外地提升至executive樓層市區景觀,房間寬敞舒適清潔,酒店樓下就有巴士出市中心,鄰近行路10分鐘到地鉄站,步行至聖瑪莉大教堂及Hyde Park很方便。付費自助早餐也合口味。
於 2018 年 12 月住了 4 晚
Hotel Management 於 2019年1月3日回覆
Dear Ip, Thank you for your stay at The Sydney Boulevard Hotel and your positive feedback. I am glad to hear that you had comfortable stay with us and trust you had great time in Sydney with us. We wish you have great 2019! Warm regards,

10/10 有夠讚

Wayne

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
滿意的訂房
客房乾淨簡單,收費合理
於 2018 年 12 月住了 1 晚
Hotel Management 於 2018年12月15日回覆
Dear Wayne, Thank you for your stay at The Sydney Boulevard Hotel. I am glad to hear that you had great stay with us. We wish to welcome you again on your returning to Sydney. Warm regards,

8/10 不錯哦

Mark

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We have stayed at the boulevard a couple of times over the years. We find it a very convenient location with transport right outside the front of the hotel. The staff were friendly and very helpful in any requests we had. The room was also very clean, and the bed was super comfy. It hasn’t changed much over the years so it is starting to look a little dated, but other than that, nothing but good things to say about this place. There are also some amazing little eateries and a cool little pub that we discovered on the back streets which are worth checking out. Highly recommend those. I wouldn't hesitate in recommending this hotel to anyone and if we return to Sydney we wouldn’t think of staying anywhere else.
於 2024 年 3 月住了 6 晚
Kate 於 2024年3月26日回覆
Dear Mark,Thank you for choosing The Sydney Boulevard Hotel for your stays over the years and for sharing your experience with us. We are delighted to hear that you find our hotel's location convenient. It's wonderful to know that you appreciated the friendly and helpful service from our staff, as well as the cleanliness and comfort of your room.We appreciate your feedback about the hotel's appearance and will take it into consideration as we continue to enhance our facilities. We're also glad to hear that you enjoyed exploring the nearby eateries and pub, and we will certainly pass on your recommendations to other guests.It would be our pleasure to welcome you back on your next visit to Sydney. Thank you for your recommendation, and we look forward to providing you with another enjoyable stay.

10/10 有夠讚

Martin

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, great people.
於 2024 年 3 月住了 3 晚
Kate 於 2024年3月26日回覆
Dear Martin,Thank you for your positive feedback regarding our location and team members. We are delighted to hear that you enjoyed your stay with us.At The Sydney Boulevard Hotel, we strive to provide a memorable experience for all our guests, and your kind words are truly appreciated.If you have any suggestions or if there's anything else we can do to enhance your future visits, please feel free to let us know. We look forward to welcoming you back on your next trip to Sydney.

10/10 有夠讚

Adir,Orlando

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff are wonderful. P.S- the tub had black crude near the water drain, it was very noticeable
於 2024 年 3 月住了 5 晚
Kate 於 2024年3月28日回覆
Dear Adir,Thank you for your kind words about our staff. We are glad to hear that you had a positive experience with our team.We apologize for the issue you encountered with the tub. We appreciate your feedback and hope to have the opportunity to welcome you back for a more pleasant stay.

8/10 不錯哦

Donald

喜歡:整潔度、員工素質和住宿環境和硬體
Our only issues were: Room keys kept not working each day. The cost of breakfast was extremely high for someone who normally has light breakfasts.
於 2024 年 3 月住了 3 晚
Kate 於 2024年3月26日回覆
Dear Donald,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced. Regarding the room keys, we understand how frustrating it can be to encounter issues with them repeatedly. Our IT team has been advised of this. We also appreciate your feedback regarding the cost of breakfast. We will take your comments into consideration. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 有夠讚

Thabata

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location!
於 2024 年 3 月住了 4 晚
Kate 於 2024年3月21日回覆
Dear Thabata,Thank you for sharing your feedback. We are thrilled to hear that you enjoyed our great location during your stay at The Sydney Boulevard Hotel. If there are any specific areas where we can further enhance your experience in the future, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay!

2/10 很糟糕

Brad

家庭旅遊
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Room and facilities were great however the noise complaint we gave for our neighbouring room was not attended to by staff leaving us sleepless and awake from 2am till 5am and no compensation for our room was given. We were told it’s not there problem
於 2024 年 3 月住了 1 晚
Kate 於 2024年3月21日回覆
Dear Brad,Thank you for sharing your feedback regarding your recent stay at The Sydney Boulevard Hotel. We sincerely apologize for the noise disturbance you experienced from a neighboring room and for any inconvenience caused during your sleepless night. We take noise complaints seriously and will address this issue with our staff to prevent such occurrences in the future.If you have any further concerns or if there is anything else we can assist you with, please feel free to contact us directly. We value your feedback and hope to have the opportunity to welcome you back for a more pleasant experience.

10/10 有夠讚

Adrian

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
It was nive
於 2024 年 3 月住了 4 晚
Kate 於 2024年3月21日回覆
Dear Adrian,Thank you for taking the time to rate your experience with us. We are delighted to hear that you had a nice stay at The Sydney Boulevard Hotel. Your positive feedback is much appreciated, and we look forward to welcoming you back in the future.

10/10 有夠讚

emmilia,Unsworth Heights

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 5 晚
Kate 於 2024年3月21日回覆
Dear Emmillia,Thank you for rating your stay with us 5 out of 5. We are delighted to know that you had a wonderful experience at The Sydney Boulevard Hotel. Your positive feedback means a lot to us, and we hope to have the pleasure of welcoming you back in the future.

8/10 不錯哦

Rikuho

情侶出遊
喜歡:整潔度和員工素質
good
於 2024 年 3 月住了 3 晚
Kate 於 2024年3月16日回覆
Dear Rikuho,Thank you for choosing to stay at The Sydney Boulevard Hotel and for taking the time to rate your experience. We are pleased to hear that you had a good stay with us.If there is anything specific you would like to share about your experience or if there are any areas where we can improve, please feel free to let us know. We value your feedback and strive to make each guest's stay as comfortable and enjoyable as possible.

8/10 不錯哦

Sayuri

喜歡:整潔度
於 2024 年 3 月住了 7 晚
Kate 於 2024年3月16日回覆
Dear Sayuri,Thank you for taking the time to rate your stay at The Sydney Boulevard Hotel. We are pleased to hear that overall, your experience was positive and worthy of a 4 out of 5 rating.If you have any specific feedback or suggestions on how we can further improve our services and facilities, please don't hesitate to share them with us. We value your input and are committed to ensuring that each guest has a comfortable and enjoyable stay with us.We look forward to welcoming you back to The Sydney Boulevard Hotel in the future and hope to make your next stay even more memorable.

10/10 有夠讚

Silvana

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All good!
於 2024 年 3 月住了 2 晚
Kate 於 2024年3月11日回覆
Dear Silvana,Thank you for choosing to stay at the Sydney Boulevard Hotel! We are pleased to hear that everything was good during your stay.If there is anything specific that stood out to you or if you have any feedback to share, please feel free to let us know. We are always here to assist and ensure you have a wonderful experience.We look forward to welcoming you back to the Sydney Boulevard Hotel for another great stay!

10/10 有夠讚

Melanie

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We loved our stay at the Sydney Boulevard Hotel! The staff were lovely and the facilities great, the location was an easy walk away from the CBD - But the highlight was our room. It had the most magnificent view over Sydney and the harbour and the room was really well sized.
於 2024 年 2 月住了 7 晚
Kate 於 2024年3月11日回覆
Dear Melanie,Thank you for choosing to stay at the Sydney Boulevard Hotel and for sharing your wonderful feedback with us. We are thrilled to hear that you loved your stay!It's fantastic to know that you found our staff lovely and enjoyed the great facilities. We are pleased that our convenient location made it easy for you to explore the CBD. We are especially delighted that the highlight of your stay was the magnificent view from your room. It's wonderful to hear that you found the room well-sized and comfortable.Your kind words mean a lot to us, and we are grateful for your positive review. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.We look forward to welcoming you back to the Sydney Boulevard Hotel for another memorable stay with us!

8/10 不錯哦

Eric,Boca Raton

喜歡:整潔度、員工素質和住宿環境和硬體
Almost perfect, just need to add streaming platform for guests to sign in
於 2024 年 2 月住了 5 晚
Kate 於 2024年2月26日回覆
Dear Eric,Thank you for your feedback regarding your recent stay at The Sydney Boulevard Hotel.We appreciate your suggestion. We are continuously looking for ways to enhance our guests' experience, and your input is valuable to us. We will certainly take this into consideration for future improvements.If you have any other suggestions or if there is anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.We hope to welcome you back soon for another almost perfect stay!

10/10 有夠讚

Dawn,west covina

於 2024 年 2 月住了 2 晚
Kate 於 2024年3月21日回覆
Dear Dawn,Thank you for rating your stay at The Sydney Boulevard Hotel with 5 out of 5. We're delighted to know that you had a wonderful experience with us. If you have any specific feedback or if there's anything we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back for another excellent stay in the future!

10/10 有夠讚

Tate

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very happy with the staff they were very helpful A
於 2024 年 2 月住了 3 晚
Kate 於 2024年2月26日回覆
Dear Tate,Thank you for your positive feedback regarding our staff at The Sydney Boulevard Hotel. We are delighted to hear that you found them to be very helpful during your stay.Our team strives to provide excellent service to all our guests, and it is always rewarding to receive such kind comments.If there is anything else we can assist you with or if you have any further feedback to share, please feel free to let us know. We hope to welcome you back for another enjoyable stay in the future.

10/10 有夠讚

Barb

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place
於 2024 年 2 月住了 7 晚
Kate 於 2024年2月20日回覆
Dear Barb,Thank you for your brief yet positive feedback! We're delighted to hear that you had a great experience at our hotel.We look forward to welcoming you back for another wonderful stay.

10/10 有夠讚

Lata

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good location Great helpful staff.
於 2024 年 2 月住了 3 晚
Kate 於 2024年2月15日回覆
Dear Lata,Thank you for choosing to stay at The Sydney Boulevard Hotel and for taking the time to share your feedback. We're thrilled to hear that you enjoyed our hotel's excellent location and found our staff to be helpful during your visit.Your kind words are greatly appreciated, and we're delighted that our team contributed to making your stay enjoyable.If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. We're here to ensure that you have a wonderful experience with us.We hope to have the pleasure of welcoming you back on your next trip to Sydney.

6/10 一般般

JUN

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
温かいシャワーが出るまで時間がかかった。
於 2024 年 2 月住了 3 晚
Kate 於 2024年2月14日回覆
Hello Jun,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced. We will address this issue with our maintenance team. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable stay in the future.If you have any further concerns or questions, please feel free to let us know.

10/10 有夠讚

Juan

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 3 晚
Kate 於 2024年2月6日回覆
Dear Juan,Thank you for rating us 5 out of 5! We're delighted to hear that you had a fantastic experience during your stay at The Sydney Boulevard Hotel. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!

10/10 有夠讚

Jerry

於 2024 年 1 月住了 8 晚
Kate 於 2024年3月21日回覆
Thank you for sharing your rating, Jerry! If you have any specific feedback or if there is anything we can do to enhance your future stays, please don't hesitate to let us know. We look forward to welcoming you back for another excellent experience at The Sydney Boulevard Hotel.

10/10 有夠讚

Francis

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I like that it is walking distance to downtown Sydney but far away enough from the busy streets
於 2024 年 1 月住了 10 晚
Kate 於 2024年1月28日回覆
Dear Francis,Thank you for sharing your feedback about The Sydney Boulevard Hotel. We are pleased to hear that you enjoyed the convenient location, providing easy access to downtown Sydney while offering a peaceful retreat away from the bustling streets.We appreciate your positive comments and hope to welcome you back for another pleasant stay in the future.

10/10 有夠讚

David

喜歡:整潔度、員工素質和住宿環境和硬體
Staff was very friendly and helpful
於 2024 年 1 月住了 2 晚
Kate 於 2024年1月28日回覆
Dear David,Thank you for taking the time to share your experience at The Sydney Boulevard Hotel. We are delighted to hear that our staff's friendliness and helpfulness left a positive impression on you. Providing excellent service is our priority, and we appreciate your acknowledgment.We look forward to the opportunity of welcoming you back for another enjoyable stay.

10/10 有夠讚

Robert

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property is basic but superb! Staff are amazing and the location is perfect for access to trains, shops and attractions!
Kate 於 2024年1月28日回覆
Dear Robert,Thank you for sharing your thoughts on your recent stay at The Sydney Boulevard Hotel. We're delighted to hear that you found our property to be superb, and we appreciate your kind words about our staff. It's great to know that our location served you well. Your feedback is valuable, and we look forward to welcoming you back for another fantastic experience.

6/10 一般般

Karim

喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
No room service or restaurant. 2 out of the 3 lifts were out of service for several days. WiFi was inaccessible for a couple days.
於 2024 年 1 月住了 15 晚
Kate 於 2024年1月24日回覆
Dear Karim,Thank you for sharing your feedback regarding your recent stay at The Sydney Boulevard Hotel.We sincerely apologize for the inconveniences you experienced. We understand how these factors can impact the overall guest experience. Please be assured that we are actively addressing these issues to ensure a more seamless and enjoyable stay for our guests in the future. If you have any additional comments or concerns, please feel free to let us know.We hope to have the opportunity to welcome you back and provide you with an improved experience.