The staff were friendly and helpful. We arrived very early because we had a funeral to attend and they gave us our room to change before the 3pm check in time. The room was lovely and clean with all the usual stuff I expect for 4* hotels. Eg. Tea and coffee, water and washing products. The restaurant was good and the food was nice. Breakfast was good value.
Colleen
於 2024 年 3 月住了 1 晚
10/10 有夠讚
Angie
2024年3月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property and staff were great
Angie
於 2024 年 3 月住了 2 晚
2/10 很糟糕
Alay
2024年3月3日
Alay
於 2024 年 3 月住了 2 晚
10/10 有夠讚
Simon
2024年2月26日
喜歡:整潔度、員工素質和住宿環境和硬體
Simon
於 2024 年 2 月住了 1 晚
8/10 不錯哦
Michelle
2024年2月25日
喜歡:整潔度、員工素質和住宿環境和硬體
Michelle
於 2024 年 2 月住了 2 晚
2/10 很糟糕
真實旅客
2023年12月28日
喜歡:住宿環境和硬體和客房舒適度
不喜歡:員工素質
Over priced and terrible staff
Rudest staff I’ve ever experienced. Hugely overpriced hotel for what is essentially only as good as a premier inn.
Wouldn’t ever contemplate staying again.
For a hotel that prides itself on being a ‘spa hotel’, the spa is tiny and not worth the £30 per person (spa entry is not included in the room price).
Check in time was 3pm, spa closes at 5pm. Very hard to justify charging £60 for 2 people for less than 2 hours!
I spend over 150 days a year travelling for work, I can honestly say this is the worst hotel experience I’ve had in a very long time.
真實旅客
於 2023 年 12 月住了 1 晚
8/10 不錯哦
Dave
2023年12月22日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Great hotel
First visit to this hotel and the whole place including spa was amazing, our only issue was with dinner...due to a large Christmas party we were put into a room which had no Christmas atmosphere or decorations & looked more like a store room or staff room. After receiving our food the staff practically forgot about us due to the large party which did leave a sour taste, but besides that the rooms were amazing the spa facilities were very nice & would definitely go back minus the 100 people party.