We were told by locals and online reviews the facility was closed sometime ago. No notice was sent and we were left without a place. Not sure how this happens?
David
於 2025 年 5 月住了 1 晚
2/10 很糟糕
David
情侶出遊
2025 年 4 月 16 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property had been closed down and we were not informed by yourselves.
David
於 2025 年 4 月住了 1 晚
2/10 很糟糕
JOHN
情侶出遊
2025 年 3 月 15 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was closed and I have not received any refund
JOHN
於 2025 年 3 月住了 2 晚
2/10 很糟糕
David
2025 年 2 月 25 日
David
於 2025 年 2 月住了 2 晚
2/10 很糟糕
David
2025 年 2 月 5 日
不喜歡:整潔度、員工素質和住宿環境和硬體
David
於 2024 年 11 月住了 1 晚
4/10 不太好
Mathew
2025 年 1 月 28 日
喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
Not as expected
I booked the Torrs Wrren Hotel on 14th Januaryfor B&B for Sunday 19th. Free cancellation before 10.00 on 16th. Pay at Torres Warren.
On 15th I received the following wia Hotels.com:
Dear Guest;
For your arrival for Friday 19/01 please make your way to our sister hotel The Harbour House in Portpatrick , where we have a room allocated for you.
We have tried to upgrade your room type & we hope that you enjoy the Harbour House Hotel. We have allocated to you a 2 bedroom Apartment . Breakfast is included, delivered to your room & is Continental.
On the same day 15th as far I remember I replied to this pointing out that I was booked for SUNDAY 19th not Friday and asking for confirmation. I also rang both the Torres Warren and The Harbour House Hotel but got nobody on the phone. I left a message at Torres Warren again asking for confirmation that it was for Sunday..
No reply
On 15th at 13.53 my account was debited by the hotel one day before I could have cancelled for free. I was unaware of this for a day or two.
On 18th I had a telephone call to confirm that I was booked into the Harbour House Hotel as above. The caller did not seem to be aware of my communications sand apologized for the mistake on the date. Anyway I accepted the apology and the booking having looked up the reviews on Hotels.com
On 19th we made our way to Portpatrick to the Harbour House Hotel.
The situation was in a negative way not as expected -entrance shabby, breakfast very poor, bar closed at 20
Mathew
於 2025 年 1 月住了 1 晚
6/10 一般般
Eithne
2025 年 1 月 4 日
Eithne
於 2024 年 12 月住了 3 晚
8/10 不錯哦
Gamal
2024 年 12 月 29 日
喜歡:整潔度和住宿環境和硬體
Gamal
於 2024 年 12 月住了 1 晚
6/10 一般般
Deborah
2024 年 12 月 21 日
喜歡:整潔度
Nice sized room
Everything you need to know about a place you can tell from the reception you receive when you arrive. I was greeted by my key in an envelope and a number to call if there was an emergency. The hotel is described as welcoming - not true as the only person I met was at breakfast. The lights were off in the reception rooms when I explored after check in, so I didn’t feel comfortable sitting in there. Breakfast was adequate - toast, cereal, yogurt, etc. Room was big (I was in the Pink Room). The calking in the shower needs replacing as it’s mouldy.
Deborah
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Kenneth
2024 年 12 月 4 日
Kenneth
於 2024 年 12 月住了 1 晚
10/10 有夠讚
David
2024 年 12 月 4 日
Very clean super food excellent all round *****
David
於 2024 年 12 月住了 1 晚
8/10 不錯哦
Jane
2024 年 11 月 17 日
Jane
於 2024 年 10 月住了 3 晚
6/10 一般般
Nick
商務旅客
2024 年 10 月 25 日
喜歡:客房舒適度
不喜歡:整潔度
The room was large, bed comfortable and
Shower good
Down side room was not the cleanest. Both bath and sink looked like they hadn't been clean, lots of marks on blinds, floor and mold on window frame of bedroom.
Nick
於 2024 年 10 月住了 1 晚
4/10 不太好
真實旅客
2024 年 10 月 16 日
喜歡:客房舒適度
不喜歡:員工素質
Mr & Mrs A. (Glasgow)
Gentleman that showed us to our room was welcoming, didn’t see him after that. The lady that served us breakfast had an unfortunate manner. Asked first morning if I could have scrambled egg instead of fried she said it comes fried sir! The second morning she asked us what we wanted we said full cooked she said No then explained ran out of gas. This should have been explained first. Third morning the same no gas. So very limited choice. From the beginning decided not to have dinner at the hotel, felt very uncomfortable in the restaurant. On checking out no-one at reception so we could say about very loose hot water tap in room. A bag of medication had been left in a drawer in the room from previous people, so room hadn’t been checked properly for cleanliness. A disappointing stay wouldn’t go back or recommend. Found an amazing place not far away in Sandhead fantastic food and service so would recommend this instead.
真實旅客
於 2024 年 10 月住了 3 晚
10/10 有夠讚
William
商務旅客
2024 年 10 月 15 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic
Fantastic hotel, great staff really warm and friendly. Had a perfect night sleep on both occasions
William
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Marc
2024 年 10 月 15 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Marc
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Rachel
商務旅客
2024 年 10 月 15 日
Rachel
於 2024 年 10 月住了 1 晚
6/10 一般般
Oliver
2024 年 10 月 10 日
不喜歡:住宿環境和硬體
Oliver
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Eduardo
2024 年 9 月 18 日
Eduardo
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Angel
家庭旅遊
2024 年 9 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Muy agradable hotel, se descansa formidable en sus habitaciones que invitan a la reflexion, muy recomendable
Angel
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Donna
2024 年 9 月 10 日
喜歡:整潔度和員工素質
my stay for comfortable and homely.
staff and management were attentive
i would certainly rebook
Donna
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Larry
2024 年 9 月 7 日
Larry
於 2024 年 9 月住了 1 晚
6/10 一般般
真實旅客
家庭旅遊
2024 年 9 月 5 日
不喜歡:住宿環境和硬體
A bit of a quirky place. There are no staff on the premises after 6pm on Sundays, Mondays and Tuesdays which means there is no restaurant or bar available in the evening these days. When we arrived at around 5.55 pm the one staff member was getting ready to leave and wasn't interested in helping us find our rooms or helping us to get settled in. Having said that, the breakfast staff were helpful and attentive and the breakfast itself was fine. The building is old and is in need of complete renovation and as far as we are aware, the family room in the attic (which has 2 bedrooms and a joint bathroom) has no alternative fire escape route than down the main stairs. Would I stay there again? Probably not.
真實旅客
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Frederic
2024 年 8 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Très bel endroit pour un hôtel de charme ancien mais bien rénové. Accueil chaleureux, mais service inégal. Les serviettes sont changées tous les jours mais le lit n’est pas toujours fait. Le papier toilette doit être systématiquement réclamé ! L’horaire de fermeture de la cuisine varie selon les jours ? A part cela, propre et plein de charme.