Family Room (Superior) | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews of Scandic Royal Stavanger

4 out of 5
Scandic Royal Stavanger
Lokkeveien 26, P.O. Box 307, Stavanger

Reviews

8.4

Very Good

Rating 10 - Excellent. 393 out of 861 reviews" "
Rating 8 - Good. 303 out of 861 reviews" "
Rating 6 - Okay. 101 out of 861 reviews" "
Rating 4 - Poor. 38 out of 861 reviews" "
Rating 2 - Terrible. 26 out of 861 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Callum

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Cian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel from check in to check out! The lobby is beautiful with several quaint sitting areas and a huge breakfast area / restaurant. The breakfast is amazing and delicious! The pool area is funky and very nice with a great hot tub, sauna, etc. And our room was very nice and quiet. The hotel is convenient and walkable to all areas, restaurants, train/bus, museums in central Stavanger. We had a very fun stay!
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

jerome

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

4/10 Poor

Andrzej, Danville

Traveled with partner
Very small room, dirty elevator
Stayed 3 nights in Jul 2023

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful & friendly staff
Stayed 8 nights in Jul 2023

10/10 Excellent

youn

Stayed 3 nights in Jul 2023

10/10 Excellent

Harry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Team Scandic Royal Stavanger on 2023/7/11
Hei Harry. Vi takker så mye for at du valgte å bo med oss og for å ta deg tid til å gi oss tilbakemelding. Velkommen tilbake!

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
spqcious clean quiet rooms. amazing breakfast, and especially appreciate all the options forcthose with dirtary restrictions. the pool and sauna was very nice after a long day of exploring the city
Stayed 2 nights in May 2023
Response from Team Scandic Royal on 2023/6/11
Hi Nicole. Thank you so much for staying with us and for taking your time to give such a nice feedback. We are so glad you liked our spa. Welcome back!

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant stay
Stayed 1 night in May 2023
Response from Team Scandic Royal on 2023/6/11
Hei Natalie.Takker så mye for at du valgte å bo med oss og for å ta deg tid til å gi tilbakemelding. Velkommen tilbake!

10/10 Excellent

Mairead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Solo Stay
I travelled to Stavanger to go on group hiking trip but I was staying at the hotel as a solo traveler. I called the hotel the day before I was due to travel with a query and from speaking to Caroline, I could tell I had made a good choice! She was super lovely and friendly - I met her when I arrived and again she was so helpful and just a really nice person with great energy! I would definitely stay here again and am already looking forward to my next trip :)
Stayed 2 nights in Feb 2023
Response from Team Royal Stavanger on 2023/3/20
Hello Mairead. Thank you so much for choosing to stay with us and for taking the time to give us feedback.We are glad to hear you enjoyed your stay here at Royal Stavanger during your solo travel. We are looking forward to see you again on your next trip!

2/10 Terrible

Miriam Fjellaker

Stayed 1 night in Jan 2023
Response from Team Royal Stavanger on 2023/3/20
Hei Miriam. Vi takker så mye for at du valgte å bo med oss og for å ta deg tid til å gi oss tilbakemelding

10/10 Excellent

Corey

Stayed 2 nights in Sep 2022
Response from Team Scandic Royal Stavanger on 2022/10/4
Hi Corey. Thank you so much for staying with us and for taking your time to give us feedback. Welcome back!

10/10 Excellent

Katarzna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff in the hotel is very nice and helpful as well as being always ready to answer any questions you may have. The rooms are specious, functional and the beds are comfortable. This hotel has the best variety for breakfast imaginable.
Stayed 2 nights in Aug 2022
Response from Team Scandic Royal Stavanger on 2022/9/5
Hi Katarzna.Thank you so much for staying with us and for taking your time to give us such a nice feedback. Welcome back!

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Property has improved greatly since Scandic took over. Nice location to the city. Nice bright breakfast area with good choices
Stayed 4 nights in Aug 2022
Response from Team Scandic Royal Stavanger on 2022/9/2
Hi Thomas.Thank you so much for staying with us and for taking your time to give us such a nice feedback. Welcome back! Regards Team Scandic Royal

10/10 Excellent

Ernest

Stayed 4 nights in Aug 2022
Response from Team Scandic Royal Stavanger on 2022/8/17
Hei Ernest. Takker så mye for at du valgte å bo med oss og for å ta deg tid til å gi oss tilbakemelding. Velkommen tilbake!

10/10 Excellent

Matthew, Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, I would stay here again. Very convenient
Stayed 2 nights in May 2022
Response from Scandic Royal Stavanger on 2022/6/26
Thank you so much for your feedback! Welcome again :)

4/10 Poor

Karen

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
One star hotel at five star prices. Spotty service, only one towel per room in the name of the environment. No staff to seat guests in dining room. Relatively messy tables and food area.
Stayed 3 nights in May 2022
Response from Team Scandic Royal Stavanger on 2022/5/14
Hi Karen. Thank you so much for staying with us and for taking the time to give us feedback. In all our rooms there one big and one small towel per person per day, and you can get more by contacting reception. I am sorry that you did not receive this information at check in. During breakfast time our guest can find table as soon as they are cleaned and ready for next party. We used to have staff guiding our guest to table at breakfast , but we stopped with it because of complaints that our guest wanted to choose themselves. We are so sorry for the messy food area and this is something we continuously work to get better when we have a lot of guest in the area at the same time. This mostly occurs during weekends the last hour before we close. We hope you will come back and try us again.

10/10 Excellent

Abigail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot fault this hotel in any way. The staff are wonderful - helpful, polite and happy to assist in any way. The rooms were beautiful and clean and a very good size. Breakfast has a huge range and caters fantastically for gluten free and lactose free guests. It does get a little busy at breakfast but they do warn you on reception about which times are busier. The highlight though is the beautiful swimming pool / spa area. It works on a booking system so it’s never too busy and the features are absolutely stunning - perfectly clean and laid out beautifully. We will definitely be visiting this hotel when we are back in Stavanger!
Stayed 3 nights in Apr 2022
Response from Team Scandic Royal Stavanger on 2022/5/14
Hi Abigail. Thank you so much for staying with us and for giving us this amazing feedback on your stay. Welcome back!

10/10 Excellent

Lars-Andrè

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Team Scandic Royal on 2022/3/29
Hei Lars-Andre. Takker så mye for at du valgte å bo med oss og for å ta deg tid til å gi oss topp score på oppholdet. Velkommen tilbake!

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
A bit outdated
A bit outdated and not so fresh. Lot of empty space over the lobby with some room having windows only to the inside. Too expensive for the standard given. Pool does look nice though, even if I didn't have time to try.
Stayed 1 night in Sep 2021

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

Carl Fredrik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at the hotel several times it is conveniently located for our needs We enjoy the buffet breakfast.
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Property conditions & facilities, room comfort
Overall could be improved
The room was nice & big but the view overlooking people’s balcony. The air condition cant be adjust always at 22 degree and it’s varm in the room. Long que for breakfast and only 45 minutes. Stayed 4 nights no tidy of bed. Positive - staff at reception are friendly & outside the hotel have some tables to sit & chill 😉
Stayed 4 nights in Jul 2021

4/10 Poor

Hazel

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Bad experience
I've stayed at this hotel a few times before and have been satisfied. This time, everything seemed wrong. We were a party of four and the sofa-bed was utilised. Unfortunately, they have this covered in plastic, with only a couple of bedsheets on top of it. It made a lot of noise and it wasn't possible to sleep. I asked the reception, where they replied they can't take away the plastic because it's a new sofa - bed and they're still waiting for the protection. They didn't offer a room exchange nor offered an extra tub mattress on top. We were here three nights. No good sleep for me. On our last day I found a half empty cup of cold coffee under the sofa - bed and a few candy wrappings that didn't belong to us. On top of this, they only provided towels for two people. When we asked the chambermaid to give us two more when she cleaned, but this didn't happen. The room also lacked coffee when we arrived. The bathroom door made noises. When I complained during check out, I was promised a night free of charge because of my discomforts. After one month, this still hasn't arrived.
Stayed 3 nights in Jun 2021

10/10 Excellent

Brian

Stayed 1 night in Jun 2021
Response from Team Scandic Royal on 2021/7/16
Hei Brian. Takker så mye for at du valgte å bo med oss og for å gi oss topp score. Velkommen tilbake!

8/10 Good

Vigdis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vennlig og fint hotell, sentralt. Hyggelig betjening. Litt håpløst med parkering, da tilhørende parkeringskjeller var full, var derimot mange gater i område med mulighet for parkering!
Stayed 1 night in Jun 2021
Response from Team Scandic Royal on 2021/6/28
Hei Vigdis. Takker så mye for at du valgte å bo med oss og for å ta deg tid til å gi oss tilbakemelding. Flott at dere fant parkering. Hotellet selv har ca 65 plasser i garasjen og når det er fullt så anbefaler vi alltid andre parkeringshus i området eller parkering i gatene bak hotellet. Velkommen tilbake.

2/10 Terrible

Yemi Alexa

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
I would never ever recommend this hotel, it’s called Royal scandic hotel? I didn’t feel treatment well. The cleaning maid was more helpful than the night shift concierges. Not worth the money I will stay at a different hotel next time. Not worth my money at all.
Stayed 1 night in Jun 2021

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Team Scandic Royal on 2021/6/28
Hei Fabian. Takker så mye for at du valgte å bo med oss og for å gi oss hyggelig score på oppholdet. Velkommen tilbake!

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Skip as there are other great options
The Sauna was not heated up despite having it booked ahead, the towels are small, you are being charged extra for additional towels and the shower is terrible - there was no soap in the shower. The staff was ignorant, not service orientated and condescending. Have never experienced this level of sheer insolence from any hotel. This is supposedly a four star hotel, but obviously does not live up to its standard - Skip this as there are other great options in the city.
Stayed 2 nights in May 2021

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
A great hotel. Large spacious rooms. A great pool and spa. Wonderful breakfast. The only issue we had was towels. We did not have enough but it says you can call for more. A great hotel.
Stayed 1 night in May 2021
Response from Team Scandic Royal Stavanger on 2021/7/16
Hei Patricia. Thank you so much for staying with us and for taking the time to give us feedback. Welcome back!

4/10 Poor

Knut

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Covid,,,, what covid?
When going too breakfast, the restaurant was packed full. No concern for covid 19, it was like it didnt exist. Dont help with nice friendly staff and an ok room when you fail badly on protecting your guests from a deadly pandemi.
Stayed 4 nights in May 2021

6/10 Okay

Verified traveler

Stayed 2 nights in Apr 2021

10/10 Excellent

Espen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with fresh rooms
The rooms were very nice as and the bed was really good. OK breakfast even with the Corona restrictions
Stayed 1 night in Mar 2021
Response from Team Scandic Royal on 2021/4/7
Hi Espen. Thank you o much for staying with us and for taking the time to give us such a nice feedback. Welcome back!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business and pleasure.
Nice hotel with attrium giving lot`s of light and open skyes feeling. Beautiful pool with sauna and clean jazuzzi, gym not to well equipped but enough for a work out on a trip. Very central location in Stavanger, parking and house and easy access to highway out of Stavanger. One of the better ones both for business and pleasure. Very nice staff. Good breakfast. Suitable furniture for working space in the room.
Stayed 1 night in Mar 2021
Response from Team Scandic Royal on 2021/3/18
Thank you so much for staying with us and for taking the time to give us such a nice feedback. Our gym are at the moment closed because of covid, but we can recommend nice out doors area to train. Welcome back!

8/10 Good

Hakon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021
Response from Team Scandic Royal on 2021/3/12
Hei Hakon. Takker så mye for at du valgte å bo med oss og for å ta deg tit dil å gi oss tilbakemelding. Velkommen tilbake!

6/10 Okay

J S

Liked: Staff & service, room comfort
Don't book for the pool
The pool and spa facilities are the attraction to this hotel. So we were obviously disapounted when they said "due to COVID, the pool facilities are only open for 20 people per hour, so there is no availability today". When we went to use the pool the following day, 30+ adults and children were in attendance. So the pool was infact out of control, with regards to their own covid rules. Rooms are nice, which is a plus. The rest of the hotel however was dirty in general. Smell and general tidiness was not what is expected of one of the best hotels in Stavanger.
Stayed 1 night in Mar 2021
Response from Team Scandic Royal on 2021/3/9
Hi. Thank you so much for your feedback and for staying at the hotel. Our rules says we only wants 20 at the time in the swimming pool area. We unfortunately have guest that do not want to follow these rules and let more people in without us knowing. But we have control and it is is not out of control. When you say that the hotel in general is dirty we would really like to know where this is because we have really good cleaning routines and we can not find out where it is dirty as you says her. We wish you a good and healty week!

10/10 Excellent

Morten

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Team Scandic Royal on 2021/3/9
Hei Morten. Takker så mye for at du valgte å bo med oss og for å gi oss full score på oppholdet. Velkommen tilbake!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at your hotel! The only bad thing we have to say about it is the view.
Stayed 1 night in Dec 2020
Response from Team Scandic Royal Stavanger on 2021/1/5
Hei! Takker så mye for at du valgte å bo med oss og for å at deg tid til å gi oss tilbakemelding! Velkommen tilbake!

8/10 Good

Anne Marie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020
Response from Team Royal Stavanger on 2020/12/28
Hei Anne Marie. Takker så mye for at du valgte å bo med oss og for å ta deg tid til å gi oss tilbakemelding. Velkommen tilbake!

8/10 Good

Uliana

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
nice stay! goog food not so good cleanlines at the room!
Stayed 1 night in Nov 2020
Response from Regards Team Royal Stavanger on 2020/11/24
Hi Uliana. Thank you so much for stayng with us an dfor taking the time to give us feedback. I am sorry to hear that the cleanlinness in the room was not good enough and we will take this up with the cleaning staff. Hope to see you with us again!

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2020
Response from Team Scandic Royal on 2020/7/7
Takker så mye for at du valgte å bo med oss og for å ta deg tid til å gi oss full score på deres opphold her hos oss. Velkommen tilbake til Scandic Royal Stavanger!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Mari Stenberg

Stayed 1 night in May 2020

8/10 Good

Ali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Branch !
Really good Scandic hotel! mazing breakfast and lovely staff. Can’t see anything to criticise. I worked in the lobby and you have access to free coffee and espressos!
Stayed 2 nights in Feb 2020

8/10 Good

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
Positives: - Family oriented. - Very good size room and bathroom. - The pool area is clean and pleasant. - Nice playroom for kids. - Good breakfast buffet - and nice staff at the restaurant. Negatives: - Lacking amenities in the room. No bathrobe or slippers were provided even though they have a spa/pool. No conditioner or body lotion. The shower gel was empty and the towels were few and very thin. -The hotel hallways & common areas feel a bit tired, needs a refresher.
Stayed 1 night in Jan 2020

10/10 Excellent

Tanya, London

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I have stayed here twice. The location is perfect for us. The staff are locely and polite. The breakfast in the morning is amazing and caters for every diet. The rooms and spacious and the bathrooms have heated flooring which is a nice added touch.
Stayed 3 nights in Jan 2020