Honestly, we did not enjoy our stay.
The breakfast was very poor with few options. The room cleaning left much to be desired. The service from the manager was terrible—she was extremely unfriendly. The room we were given had a horrible smell of cigarette mixed with dampness. I could barely sleep the first night because I felt nauseous.
We asked to change rooms, and the manager, still very unpleasant, gave us another room in the same condition. We requested to move again—even if it had to be on another day—to a higher floor where there would be more sunlight, but she didn’t care about us at all.
We only didn’t switch hotels because we had prepaid the entire stay through Expedia, which was a big issue since we couldn’t cancel or get a refund.
In short, it was a regrettable experience. We will never stay at this hotel chain again.
André Felipe da Costa
於 2025 年 7 月住了 10 晚
10/10 有夠讚
Brittany
家庭旅遊
2025 年 7 月 18 日
喜歡:設施服務
Five star love the staff
Brittany
於 2025 年 7 月住了 4 晚
8/10 不錯哦
Loreen
寵物同遊, 商務旅客, 家庭旅遊
2025 年 7 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay.
Loreen
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Stephanie
2025 年 7 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy check in, convenient and reasonable price
Stephanie
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Sonika
2025 年 7 月 16 日
喜歡:整潔度、設施服務和住宿環境和硬體
The room was nice,the indoor pool was everything,breakfast was excellent there was a lot to choose from,and the hotel is so close to a lot of places to get food and have fun..
Sonika
於 2025 年 7 月住了 4 晚
6/10 一般般
Jamie
情侶出遊
2025 年 7 月 15 日
喜歡:整潔度和住宿環境和硬體
The staff was so nice (front desk, kitchen staff, and
housekeepers). Breakfast—-terrible. They only have eggs and sausage. The yogurt machine was out. Oatmeal out. Muffins stale. The waffles and cereal (no issues). That’s all on the menu. They did have apple and orange juice, milk. I must say, the hot water was great. You actually got hot water and that’s rare. Bed hard, I mean hard, blankets thin. They do supply enough linen and towels which is great. The facility was clean. Breakfast ends at 9am. I’ve never heard of that. So many had children and was so upset when they went down for breakfast at around 0930.
Jamie
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Joel
家庭旅遊
2025 年 7 月 15 日
喜歡:整潔度、設施服務和住宿環境和硬體
Me pareció muy agradable, tranquilo y seguro.
Joel
於 2025 年 7 月住了 4 晚
6/10 一般般
Amanda
家庭旅遊
2025 年 7 月 14 日
喜歡:設施服務
It was okay. Staff was polite and check-in was easy. When arriving to our room on the first floor walking in it smelled awful. It smelled like wet, moldy towels. I did not want to sit on the couch or take my shoes off or take a shower. I asked for an extra blanket, thankfully, had a sleeping bag that I put on top of the bed. The bed was comfortable and it was a good night rest to continue my travels.
Amanda
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Rubi
情侶出遊
2025 年 7 月 12 日
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
Está bien pero el devotion al clients muy mal hice reservation llegue dos horas tarde cords en we ya estaba lista mi reservation y no no estaba lista me dijeron que tenía que desperate a que la limpiaran
Rubi
於 2025 年 7 月住了 4 晚
8/10 不錯哦
Christopher
親子旅遊
2025 年 7 月 10 日
喜歡:整潔度
Great basic room, but it was very basic and blankets very thin for the price in my opinion. Breakfast was subpar and was cleared out by 8:59, they definitely were not joking about the cut off time lol. There was also a $100 security deposit required which was not mentioned anywhere when booking or under hotel info. Otherwise it was clean and bed itself very comfy, nice spot to just sleep for the night if passing thru.
Christopher
於 2025 年 7 月住了 1 晚
4/10 不太好
Sydney,Zachary
2025 年 7 月 10 日
不喜歡:員工素質
Long wait to check in. Loud hotel guests easily heard in the room. Beds were hard and we slept poorly.
Sydney
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Jeffrey
家庭旅遊
2025 年 7 月 6 日
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
The pool was closed
Jeffrey
於 2025 年 6 月住了 5 晚
8/10 不錯哦
Nakita
2025 年 7 月 5 日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice
Nakita
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Tina
2025 年 7 月 5 日
喜歡:整潔度、設施服務和住宿環境和硬體
Staff was amazing!!
Tina
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Shelley
情侶出遊
2025 年 6 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The front desk person (Minela) was wonderful to work with, she was pleasant and accommodating.
Room was clean and comfortable. Breakfast was very good. Pool was nice until a pipe broke causing it to be shut down for safety.
Shelley
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Jesse
商務旅客
2025 年 6 月 26 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Had a room in the basement felt wet, smelled like mold can’t believe I paid 150 per night.
Jesse
於 2025 年 6 月住了 2 晚
8/10 不錯哦
David
家庭旅遊
2025 年 6 月 25 日
Nice
David
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Robert,pinckneyville
情侶出遊, 商務旅客
2025 年 6 月 24 日
喜歡:整潔度、設施服務和住宿環境和硬體
Well I had to take the elevator to our room. Which was on the 1st floor. Other than that it was nice. The coffee was actually pretty darn good.
Robert
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Amanda,Chaffee
2025 年 6 月 21 日
Amanda
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Robert
家庭旅遊
2025 年 6 月 21 日
They didn’t have a room for me after I reserved online
Robert
於 2025 年 6 月住了 1 晚
10/10 有夠讚
joe
2025 年 6 月 19 日
喜歡:整潔度
joe
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Harry,Sturtevant
情侶出遊
2025 年 6 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It felt like it was brand new. Everything about it was more than we expected. The breakfast had so many choices. And it was right next to the interstate.