Hi Yiu Chung,I was disappointed to read your review regarding the room maintenance and cleanliness. We take pride in ensuring our rooms are well maintained and serviced to the highest levels of comfort. Rest assured I have shared your feedback with the relevant departments for their follow up and improvement.Kind regards,Aliff AjisMarketing Manager
10/10 有夠讚
B A
2023年12月21日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
B A
於 2023 年 12 月住了 2 晚
Valerie 於 2023年12月22日回覆
Hi there, Thank you for your review. We are glad that you had a great overall experience during your stay with us based on your rating. We are glad to have you back soon!Kind regards,Valerie ChiaMarketing Coordinator
8/10 不錯哦
Kwok Keung Ricky
2023年12月14日
喜歡:整潔度和住宿環境和硬體
Kwok Keung Ricky
8/10 不錯哦
HO LUN
商務旅客
2023年12月7日
喜歡:整潔度、員工素質和住宿環境和硬體
HO LUN
於 2023 年 12 月住了 3 晚
Valerie 於 2023年12月13日回覆
Hi Ho Lun,Thank you for your review. We are glad that you had a great overall experience during your stay with us based on your rating. We hope to have you back soon!Kind regards,Valerie ChiaMarketing Coordinator
10/10 有夠讚
Shuk Ching
2023年12月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Shuk Ching
於 2023 年 12 月住了 3 晚
Valerie 於 2023年12月13日回覆
Hi Shuk Ching,Thank you for your review. We are glad that you had a great overall experience during your stay with us. We hope to catch you back for another stay soon!Kind regards,Valerie ChiaMarketing Coordinator
10/10 有夠讚
真實旅客
商務旅客
2023年12月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2023 年 11 月住了 4 晚
Valerie 於 2023年12月14日回覆
Hi there, Thank you for your review. We are glad that you had a great overall experience during your stay with us based on your rating. We hope to have you back soon.Kind regards,Valerie ChiaMarketing Coordinator
10/10 有夠讚
Kim Chuan
2023年11月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No room to work
Kim Chuan
於 2023 年 11 月住了 2 晚
8/10 不錯哦
Kon shu kee
2023年11月11日
Kon shu kee
於 2023 年 11 月住了 1 晚
Aliff Ajis 於 2023年11月20日回覆
Hi Kon Shu Kee,Thank you for taking the time to rate us. We are glad to know that you had a good stay in general based on your ratings.Kind regards,Aliff AjisMarketing Manager
6/10 一般般
SHING RU
商務旅客
2023年11月5日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體和客房舒適度
房間非常小,CP值低
SHING RU
於 2023 年 11 月住了 1 晚
Aliff Ajis 於 2023年11月12日回覆
Hi Shing Ru,Thank you for the review. To your concerns about our room layout, we do our best to ensure visitors know just what to expect of us before their stay by including room dimensions apart from descriptions, and photos on the websites. We do have different room types to accommodate larger groups as well.Kind regards,Aliff AjisMarketing Manager
8/10 不錯哦
Fung Lai
2023年11月3日
喜歡:整潔度、員工素質和住宿環境和硬體
Clean and tidy
Fung Lai
於 2023 年 10 月住了 5 晚
Aliff Ajis 於 2023年11月20日回覆
Hi Fung Lai,Thank you for the review. We are glad you had a great overall experience.Kind regards,Aliff AjisMarketing Manager
10/10 有夠讚
真實旅客
商務旅客
2023年10月27日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Will come again next time
Great location
真實旅客
於 2023 年 10 月住了 3 晚
Aliff Ajis 於 2023年10月28日回覆
Hi there,Thank you for the review. We are glad that our hotel's premium location was one of the few aspects that you like about YOTEL.Kind regards,Aliff AjisMarketing Manager
Hi there,Thank you for taking the time to write your review and we are glad to hear your support and that you enjoyed your experience on our unique concept of first-class air travel with our smartly-designed rooms whenever you come to Singapore.Kind regards,Aliff AjisMarketing Manager
10/10 有夠讚
Yung-i
商務旅客
2023年9月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Yung-i
於 2023 年 9 月住了 3 晚
10/10 有夠讚
Yuen Shing
2023年9月22日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很棒!
Yuen Shing
於 2023 年 9 月住了 3 晚
10/10 有夠讚
真實旅客
家庭旅遊
2023年8月21日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2023 年 8 月住了 3 晚
8/10 不錯哦
Kim Fung Louis
2023年8月21日
喜歡:整潔度、員工素質和住宿環境和硬體
Kim Fung Louis
於 2023 年 8 月住了 3 晚
Valerie 於 2023年9月20日回覆
Hi Louis, Glad that you had a great overall experience during your stay with us based on your ratings.We hope to welcome you back soon!Kind regards,Valerie ChiaMarketing Coordinator
10/10 有夠讚
Su Chin
家庭旅遊
2023年8月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good location
The hotel room is small but neat. It's located just a few minutes walk from the MRT station. The restaurant staff is friendly and helpful.
Su Chin
於 2023 年 7 月住了 6 晚
Amelia 於 2023年8月14日回覆
Hi Su Chin, Thank you for choosing to stay at YOTEL Singapore.Indeed we are centrally located among the bustling streets of Orchard Road, which is what most of our guests love about our hotel. Glad to hear that you are satisfied with our hospitality and room cleanliness. We hope to welcome you back again soon!Kind regards,Amelia LeeMarketing Coordinator
Hi there,Thank you for taking the time to write us a review. We do appreciate good feedback and we are glad to know that you had a good stay in general based on your ratings.Kind regards,Aliff AjisMarketing Manager
10/10 有夠讚
WING YAN
家庭旅遊
2023年7月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
WING YAN
於 2023 年 7 月住了 1 晚
Amelia 於 2023年7月13日回覆
Hi Wing Yan,Thank you for choosing to stay at YOTEL Singapore.Glad to hear that you had a comfortable stay with us.We hope to welcome you back again soon!Kind regards,Amelia LeeMarketing Coordinator
10/10 有夠讚
Lih-Wen
2023年6月29日
喜歡:整潔度、員工素質和住宿環境和硬體
Overall good experience. Room a bit small. Good value for money
Lih-Wen
於 2023 年 6 月住了 1 晚
Aliff Ajis 於 2023年7月23日回覆
Hi Lih-Wen,Thank you for taking the time to write your review and it sounds like you had a good overall experience during your stay with us.Kind regards,Aliff AjisMarketing Manager
8/10 不錯哦
KAN LAI
2023年6月26日
KAN LAI
於 2023 年 6 月住了 2 晚
Amelia 於 2023年7月13日回覆
Hi KAN LAI,Thank you for choosing to stay at YOTEL Singapore. Glad to hear that you had a comfortable stay with us. We hope to welcome you back for another great stay soon!Kind regards,Amelia LeeMarketing Coordinator
10/10 有夠讚
Ka Hung
2023年6月10日
Ka Hung
於 2023 年 6 月住了 4 晚
8/10 不錯哦
Chinghui
2023年6月6日
Chinghui
於 2023 年 5 月住了 7 晚
Aliff Ajis 於 2023年6月14日回覆
Hi Chinghui,Thank you for taking the time to write your review and it sounds like you had a good overall experience during your stay with us.Kind regards,Aliff AjisMarketing Manager
8/10 不錯哦
ChiaYing
2023年6月2日
喜歡:整潔度、員工素質和住宿環境和硬體
床很好睡
ChiaYing
於 2023 年 5 月住了 3 晚
Amelia 於 2023年6月7日回覆
Hi Chia Ying,Thank you for leaving us a review. We are glad to hear that you are satisfied with our signature Smart Bed. We hope to welcome you back with us soon!Kind regards,Amelia LeeMarketing Coordinator
10/10 有夠讚
Ryan
2023年5月31日
Ryan
於 2023 年 5 月住了 1 晚
6/10 一般般
PEI CHUAN
2023年5月11日
PEI CHUAN
於 2023 年 5 月住了 3 晚
Aliff Ajis 於 2023年5月27日回覆
Hi there,Thank you for taking the time to write your review and it sounds like you had a decent overall experience during your stay with us.Kind regards,Aliff AjisMarketing Manager
8/10 不錯哦
Wen-Yu
商務旅客
2023年5月3日
喜歡:整潔度、員工素質和客房舒適度
Wen-Yu
於 2023 年 5 月住了 1 晚
Aliff Ajis 於 2023年6月1日回覆
Hi Wen-Yu,Thank you for taking the time to write your review and it sounds like you had a good overall experience during your stay with us.Kind regards,Aliff AjisMarketing Manager
8/10 不錯哦
真實旅客
商務旅客
2023年5月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2023 年 4 月住了 12 晚
Aliff Ajis 於 2023年6月1日回覆
Hi there,We appreciate you taking the time to write us a review. We are glad it was a good experience during your last stay with us.Kind regards,Aliff AjisMarketing Manager
8/10 不錯哦
真實旅客
家庭旅遊
2023年4月12日
喜歡:整潔度、員工素質和住宿環境和硬體
Good location but not kids friendly
Very good location, staffs are very friendly and helpful. Ideal hotel for couples…
Room are small for family. Not kids friendly.
真實旅客
於 2023 年 4 月住了 6 晚
Amelia 於 2023年6月1日回覆
Hi there,Thank you for choosing to stay at YOTEL Singapore. Indeed we are centrally located among the bustling streets of Orchard Road, which is what most of our guests love about our hotel. We are glad to hear that you are satisfied with our hospitality. We hope to welcome you back with us soon!Kind regards,Amelia LeeMarketing Coordinator
10/10 有夠讚
Shun Hup
2023年3月23日
喜歡:整潔度、員工素質和住宿環境和硬體
Shun Hup
於 2023 年 3 月住了 4 晚
8/10 不錯哦
Leung
親子旅遊
2023年3月21日
喜歡:整潔度、員工素質和住宿環境和硬體
Leung
於 2023 年 3 月住了 4 晚
10/10 有夠讚
真實旅客
商務旅客
2023年3月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2023 年 3 月住了 3 晚
Amelia 於 2023年6月1日回覆
Hi there,Thank you for choosing to stay at YOTEL Singapore. We are glad to hear that you had a comfortable stay. We hope to welcome you back with us soon!Kind regards,Amelia LeeMarketing Coordinator
10/10 有夠讚
Han Chao
2023年3月17日
Han Chao
於 2023 年 3 月住了 3 晚
8/10 不錯哦
Tsz Mei
商務旅客
2023年3月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Tsz Mei
於 2023 年 2 月住了 3 晚
10/10 有夠讚
Yuen Yan Josephine
團體旅遊
2023年3月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
worth for solo travel
The area is convenient to MRT station and bus stop. Everything is clean and services are lovely.
It is very expensive for booking accommodation in SG. If you travel solo in safe, Yotel will be the best for you.
Yuen Yan Josephine
於 2023 年 3 月住了 6 晚
Amelia 於 2023年6月1日回覆
Hi Yuen Yan Josephine,Thank you for choosing to stay at YOTEL Singapore. Indeed we are centrally located among the bustling streets of Orchard Road, which is what most of our guests love about our hotel. We are glad to hear that you are satisfied with our hospitality and room cleanliness.We hope to welcome you back with us soon!Kind regards,Amelia LeeMarketing Coordinator
10/10 有夠讚
Ying Chow
2023年3月6日
Ying Chow
於 2023 年 2 月住了 2 晚
8/10 不錯哦
CHEN
家庭旅遊
2023年2月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CHEN
於 2023 年 2 月住了 2 晚
Aliff Ajis 於 2023年6月1日回覆
Hi Chen,Thank you for taking the time to write your review and it sounds like you had a good overall experience during your stay with us.Kind regards,Aliff AjisMarketing Manager
10/10 有夠讚
Yuan-Ron
商務旅客
2023年2月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Yuan-Ron
於 2023 年 2 月住了 2 晚
Amelia 於 2023年6月1日回覆
Hi there,Thank you for choosing to stay at YOTEL Singapore. We are glad to hear that you had a comfortable stay. We hope to welcome you back with us soon!Kind regards,Amelia LeeMarketing Coordinator
Hi Senny,感謝您抽出寶貴時間給我們寫評論。我們很高興在您上次入住我們期間是一次很好的體驗。Kind regards,Aliff AjisMarketing Manager
8/10 不錯哦
真實旅客
團體旅遊
2023年2月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2023 年 2 月住了 5 晚
Aliff Ajis 於 2023年6月1日回覆
Hi there,We appreciate you taking the time to write us a review. We are glad it was a good experience during your last stay with us.Kind regards,Aliff AjisMarketing Manager
8/10 不錯哦
真實旅客
2023年2月1日
喜歡:整潔度和員工素質
The bed is not so comfortable, too soft.
真實旅客
於 2023 年 1 月住了 3 晚
Amelia 於 2023年6月1日回覆
Hi there,Thank you for choosing to stay at YOTEL Singapore. Our signature Smart Bed is generally a very popular feature of the room and whilst a good night's sleep is subjective, we are currently in the process of changing over all of the mattresses to a firmer specification to provide greater support and comfort.We hope to welcome you back with us soon!Kind regards,Amelia LeeMarketing Coordinator
10/10 有夠讚
HSIN-YING
情侶出遊
2023年1月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
住宿點離地鐵站走路約5-10分鐘
飯店新穎舒適,下次再訪新加坡還是會想住這!
HSIN-YING
於 2023 年 1 月住了 3 晚
Amelia 於 2023年5月17日回覆
Hi HSIN-YING,Thank you for choosing to stay at YOTEL Singapore. We are glad that our hotel's premium location was one of the few aspects that you like about YOTEL. We are also glad to hear that you had a comfortable stay.Hope to welcome you back with us soon!Kind regards,Amelia LeeMarketing Coordinator
10/10 有夠讚
真實旅客
家庭旅遊
2023年1月31日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2023 年 1 月住了 4 晚
Amelia 於 2023年6月1日回覆
Hi there,Thank you for choosing to stay at YOTEL Singapore. We are glad to hear that you had a comfortable stay. We hope to welcome you back with us soon!Kind regards,Amelia LeeMarketing Coordinator
2/10 很糟糕
Ching Man
2023年1月23日
Ching Man
於 2023 年 1 月住了 5 晚
Brendan 於 2023年4月3日回覆
Hi Ching Man, we would be happy to know more about why you gave this rating if you could provide more details. Kind regards, Brendan Daly, General Manager