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傑特碼頭套房飯店的評分

3 out of 5
傑特碼頭套房飯店
60 Airport Blvd, Singapore

評論

7.4

不錯哦

10 分，有夠讚；31 則評論中有 9 則" "
8 分，不錯哦；31 則評論中有 12 則" "
6 分，一般般；31 則評論中有 5 則" "
4 分，不太好；31 則評論中有 1 則" "
2 分，很糟糕；31 則評論中有 4 則" "

8.2/10

整潔度

8.2/10

員工素質

8.0/10

設施服務

7.8/10

住宿環境和硬體

評論

10/10 有夠讚

真實旅客

於 2019 年 8 月住了 1 晚
JetQuay Reservations 於 2019年8月21日回覆
Dear Guest, Thank you for your valuable review relating to your stay with us. We look forward to seeing you again at JetQuay.

8/10 不錯哦

litia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚
JetQuay Reservations 於 2020年1月10日回覆
Dear Litia, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.

2/10 很糟糕

Shenghan

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚
JetQuay Reservations 於 2020年1月10日回覆
Dear Shenghan, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.

6/10 一般般

Stuart

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 1 晚
JetQuay Reservations 於 2020年1月10日回覆
Dear Stuart, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.

10/10 有夠讚

Linda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient and suited the purpose. Was nice to sleep in a real bed between 2 long flights. The food was great too. Excellent value.
於 2019 年 10 月住了 1 晚
JetQuay Reservations 於 2019年10月23日回覆
Dear Guest, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
The breakfast was good, a little disappointed that they didn’t have any drivers available to pick me up at my terminal but understandable since it was so late at night.
於 2019 年 10 月住了 1 晚
JetQuay Reservations 於 2019年10月23日回覆
Dear Guest, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.

10/10 有夠讚

Katarina，wien

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel, friendly staff
Forthcoming staff, very good service
於 2019 年 9 月住了 1 晚
JetQuay Reservations 於 2019年10月23日回覆
Dear Guest, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.

8/10 不錯哦

pmpm

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
出発便の為の利用であれば、空港から歩いて入れませんので、電話する必要があります。そうすると車で迎えに来てくれます。
於 2019 年 8 月住了 1 晚

6/10 一般般

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I couldn’t find the hotel. It’s difficult to find the place for travelers.
於 2019 年 8 月住了 1 晚
JetQuay Reservations 於 2019年8月21日回覆
Dear Guest, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The service was excellent! A concern I saw come up in some other reviews was that it’s hard to find the property. If you go to any information desk at changi airport (granted you’re flying into Singapore) they’ll arrange for a pickup service which was very helpful especially since I was checking in late at 3:30 AM. If you’re able to call the hotel yourself I’m sure they’d handle it. The staff were so professional, they even offer a wake up service. There’s a spacious workspace lounge alongside the regular lounge with plenty of comfortable chairs, tables and TVs. I enjoyed the complimentary breakfast. I don’t ever even write reviews but my experience was so great. Thanks so much!
於 2019 年 7 月住了 1 晚
JetQuay Reservations 於 2019年8月7日回覆
Dear Guest, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.

2/10 很糟糕

真實旅客

不喜歡：員工素質
Booked for a night only to find out they charge in blocks of 6 hours. Complete scam. This was in the fine print not on the cover page.
於 2019 年 7 月住了 1 晚
JetQuay Reservations 於 2019年7月22日回覆
Hi there, Thank you for your valuable feedback relating to your stay with us. Please kindly be advised that there are two room options available on Expedia Booking site - "Single Nap Room - Max 6 Hours Stay, Meal included" and "Single Nap Room - Meal included". Thank you.

2/10 很糟糕

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I order an over night stay which said from the 17th-18th for$80. I arrive there and they say I can only stay 6 hours max unless I pay another $80 or I get kicked out at 9pm. So I ended up paying $160 for 12 hours in a little box room which now lead me to the time of 3am in the morning where I’d have to pay even extra $$$ to stay until 5:30am when I needed to leave.
於 2019 年 7 月住了 1 晚
JetQuay Reservations 於 2019年7月22日回覆
Hi there, Thank you for your valuable feedback relating to your stay with us. Please kindly be advised that there are two room options available on Expedia Booking site - "Single Nap Room - Max 6 Hours Stay, Meal included" and "Single Nap Room - Meal included". The details of the configuration and size of the room can viewed under "More details" tab for each room type. Thank you.

8/10 不錯哦

真實旅客

喜歡：整潔度
於 2019 年 7 月住了 1 晚
JetQuay Reservations 於 2019年7月15日回覆
Thank you for staying with us! We appreciate your kind feedback and will continue to strive our best to deliver exceptional service to all our guests. We hope to see you again at JetQuay.

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was very difficult to find by foot. I had a 24 hour layover in Singapore and thus was too early to check in to my next flight. As a result I was not able to access the property from within arrivals/transfers. Accessing the property from the outside by foot was difficult and involved me walking across two car parks at night and then crossing a busy street without a sidewalk or proper crossing. I wish this complication had been made clear prior to me booking. I also wish the instructions for accessing the property had been more straightforward. That being said the property itself was very nice and I have no complaints about my stay once I was actually able to find the place ...
於 2019 年 6 月住了 1 晚
JetQuay Reservations 於 2019年7月4日回覆
Hi there, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.

8/10 不錯哦

真實旅客

商務旅客, 家庭旅遊
喜歡：整潔度和員工素質
Dear Sir, Actually I cannot reach to hotel by taxi. Two taxi drivers do not know the hotel JetQuay. Finally I asked the Airport information people to help. They are very much kind and they called JetQuay and I can reach by hotel car. regards, T.Oike
於 2019 年 6 月住了 1 晚
JetQuay Reservations 於 2019年7月4日回覆
Hi there, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The service was exceptional. They picked me up from the airport to the hotel on my arrival and sent me to the airport on my departure in a Mercedes Benz. Free and great breakfast. The hotel employees were very helpful. They answered all my questions.
於 2019 年 5 月住了 1 晚
JetQuay Reservations 於 2019年6月4日回覆
Dear Guest, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.

4/10 不太好

真實旅客

不喜歡：整潔度、設施服務和住宿環境和硬體
入り口のセキュリティでジェットキースイーツを予約している旨告げてもなかなか入れてもらえなかった。 室内もバスルームも鍵が壊れていた。
於 2019 年 5 月住了 1 晚
JetQuay Reservations 於 2019年5月31日回覆
Hi there, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.

6/10 一般般

真實旅客

於 2019 年 4 月住了 1 晚
JetQuay Reservations 於 2019年5月27日回覆
Thank you for staying with us!

8/10 不錯哦

真實旅客

於 2019 年 4 月住了 1 晚
JetQuay Reservations 於 2019年4月18日回覆
Thank you for staying with us!

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nap time break
Although a little hard to find the place is quiet amd simple, just whats needed for a short nap & refresh
於 2019 年 3 月住了 1 晚
JetQuay Reservations 於 2019年4月18日回覆
Thank you for staying with us! We will work on it to ensure our guests' experience will be elevated. We hope to see you again at JetQuay. Have a safe trip home!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
The hotel was quiet, friendly staff who went above and beyond. The service attendant Jay Van Bay gave us a 5 star service from the beginning to the end of our stay. The shower facility is a shared bathroom. Towels are not available in the shower and must request for towel at the front desk.
於 2019 年 2 月住了 1 晚
JetQuay Reservations 於 2019年4月18日回覆
Thank you for staying with us! We appreciate your kind feedback and will continue to strive our best to deliver exceptional service to all our guests. We hope to see you again at JetQuay.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 3 月住了 1 晚
JetQuay Reservations 於 2019年4月18日回覆
Thank you for staying with us!

6/10 一般般

MAYUMI

喜歡：整潔度和員工素質
CIPターミナルの施設を、経験してみるのもいいかも
早朝のフライトだったので仮眠をとるため利用しました。空港のインフォメーションで､CIPターミナルへの行き方を尋ねたら、一般旅客が利用しない特殊なターミナルのせいか、スタッフが電話で迎えを頼んでくれました。ホテルの人が車で迎えに来てくれましたが、歩くには少し遠いようです。6時間食事付きプランでしたが、チェックアウト後食事してもいいとの事。部屋はコンパクトで仮眠をとるには充分でしたが、冷房が強過ぎでした。共用のバスルームも冷房が強く、ドライヤーがなかったので、寒がりの人は要注意です。仮眠後､部屋が寒過ぎたので､早めにチェックアウトして､ラウンジで食事してゆっくりしていたら、「タクシー呼びますか?」と尋ねられました。チェックアウト後はあまりゆっくりしない方がいいようです(笑) 帰りも車で送ってくれたので､仮眠して食事もついて､豪華な雰囲気だし、他の空港ホテルより割安....と思えば、利用価値はあるかもしれません。
於 2019 年 3 月住了 1 晚
JetQuay Reservations 於 2019年3月13日回覆
こんにちは Mayumi, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
於 2019 年 3 月住了 1 晚
JetQuay Reservations 於 2019年4月18日回覆
Thank you for staying with us!

2/10 很糟糕

JoeMaze，albany

商務旅客
喜歡：員工素質
不喜歡：住宿環境和硬體
tiny rooms - almost like cubicle no in room bathroom facilities and this was not highlighted difficult to access. theres no way of getting from the terminal to the CIP complex where the property is. as it is secured within a guarded complex
於 2019 年 3 月住了 1 晚
JetQuay Reservations 於 2019年3月15日回覆
Dear JoeMaze, Thank you for your valuable feedback relating to your stay with us and we apologize for your experience. Just to highlight, the information can be found under Room Amenities and Hotel Policies. Rest assured that your helpful comments are much appreciated. We look forward to seeing you again at JetQuay.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 2 月住了 1 晚
JetQuay Reservations 於 2019年4月18日回覆
Thank you for staying with us!

6/10 一般般

KENTARO

I don’t use again
There is no picking up service unless I sent a massage to Hotel. And Entrance was closed, I disappointed.
於 2019 年 2 月住了 1 晚
JetQuay Reservations 於 2019年2月27日回覆
Dear Kentaro, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.

8/10 不錯哦

Elizabeth

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 2 月住了 1 晚
JetQuay Reservations 於 2019年2月27日回覆
Dear Elizabeth, Thank you for your valuable review relating to your stay with us. We look forward to seeing you again at JetQuay.

10/10 有夠讚

Bip，Centreville, Virginia

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staffs are very friendly and courteous. Hotel room is very clean and comfortable. Free WiFi facilities are available. Awesome free breakfast.
於 2019 年 2 月住了 1 晚
JetQuay Team 於 2019年2月13日回覆
Dear Bip, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Background music is on for 24 hours, even at night...
於 2019 年 2 月住了 1 晚
JetQuay Team 於 2019年2月13日回覆
Dear Guest, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 1 晚
JetQuay Reservations 於 2019年1月28日回覆
Thank you for staying with us. We look forward to seeing you again at JetQuay.