客房景觀

新加坡實龍崗島希爾頓花園飯店的評分

4 out of 5

評論

8.4

非常好

10 分,有夠讚;888 則評論中有 377 則" "
8 分,不錯哦;888 則評論中有 350 則" "
6 分,一般般;888 則評論中有 100 則" "
4 分,不太好;888 則評論中有 31 則" "
2 分,很糟糕;888 則評論中有 30 則" "

8.8/10

整潔度

8.6/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice stay
Room was tidy and comfortable. Staffs were nice and helpful. Location was convenient. It will be better if shower curtain can be provided.
Room
Swimming pools
於 2023 年 2 月住了 3 晚
Best Regards, Hilton Garden Inn Singapore Serangoo 於 2023年3月3日回覆
Thank you for taking a moment to share your feedback and we are glad to hear you enjoyed your stay. Being located in a unique ethnic enclave, there is always another hidden gem waiting to be discovered! We look forward to welcoming you back soon for a better and brighter stay!Best Regards,Hilton Garden Inn Singapore Serangoon

6/10 一般般

真實旅客

團體旅遊
喜歡:整潔度
不喜歡:員工素質
Room is quite small, but clean with all the basics ⋯ decor is dated..
於 2022 年 11 月住了 2 晚

8/10 不錯哦

Sankalp

於 2022 年 10 月住了 2 晚

8/10 不錯哦

Wong Toi

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
整體不錯。也近地鐵站
於 2022 年 8 月住了 7 晚

6/10 一般般

真實旅客

於 2020 年 1 月住了 4 晚
Eva 於 2020年1月30日回覆
Dear Valued Guest, Thank you for your rating. Do share with us should there be any area that we can improve further. We trust that you did enjoy your stay and we hope to see you again. Kind regards, Eva Moral General Manager

6/10 一般般

Billie T W F

家庭旅遊
價格貴一點 房間面積細 地點尚算方便
於 2020 年 1 月住了 2 晚
Eva 於 2020年1月30日回覆
Dear Billie T W F, Thank you for sharing your experience and we trust you did enjoy your stay. We look forward to welcome you back. Kind regards, Eva Moral General Manager

2/10 很糟糕

Yuet Kwan Annie

團體旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
房間两度發現曱甴,很大隻那种。
於 2019 年 12 月住了 2 晚
Eva 於 2020年2月3日回覆
Dear Yuet Kwan Annie, Thank you for liking our hotel. We hope your wonderful stay will bring you back to stay with us again. Kind regards, Eva Moral General Manager

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Location is ok. Service is good. just need some food around if we are hungry at mid night. they do have a snack bar and a 7-11. but some hot food should be better
於 2019 年 12 月住了 1 晚
Eva 於 2019年12月16日回覆
Dear Valued Guest, We are happy to know that you enjoyed your stay and your feedback has been noted. We look forward to welcome you back. Kind regards, Eva Moral General Manager

4/10 不太好

真實旅客

商務旅客
喜歡:整潔度和客房舒適度
不喜歡:員工素質和住宿環境和硬體
Not recommended
The staff was rude and I didn’t expect at one point in a day there would be no staff in the front desk. The room is okay and the location is just so-so.
於 2019 年 12 月住了 1 晚
Eva 於 2019年12月16日回覆
Dear Valued Guest, We are glad that you enjoyed the room as well as the hotel location. However, it is disappointing to know that the hospitality from our Team Members was a let down, we sincerely apologized. Our hotel reception operates 24-hour daily and we would be grateful if you could provide us with more information (e.g time/ date) in regards to your encounter at the front desk with no presence of our Team Members on duty. Your valuable feedback will help us to improve. Thank you for being our guest and we look forward to welcome you back for a better experience. Kind regards, Eva Moral General Manager

6/10 一般般

Ping

家庭旅遊
喜歡:整潔度和員工素質
The glass partition at the shower area was too short and made the water splitting out easily. The hair dryer was too heavy and no electric plug at the right location when blowing hairs. Need to improve for better users experience.
於 2019 年 11 月住了 4 晚
Eva 於 2019年11月15日回覆
Dear Ping, Thank you for sharing your feedback as this will help us to improve. We trust you did enjoy your stay and do visit us again. Kind regards, Eva Moral General Manager

10/10 有夠讚

Sean

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 4 晚
Eva 於 2019年10月21日回覆
Dear Sean, Your pleasant stay has left us with the perfect rating, it is appreciated. We hope to see you again soon! Kind regards, Eva Moral General Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 10 月住了 2 晚
Eva 於 2019年10月14日回覆
Dear Valued Guest, Thank you for your positive ratings. Do share with us should there be any area that we can improve further. We trust that you did enjoy your stay and we hope to see you again. Kind regards, Eva Moral General Manager

10/10 有夠讚

Wei-Chih

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
隔音稍嫌差,其他都很滿意
於 2019 年 9 月住了 9 晚
Eva 於 2019年10月7日回覆
Dear Wei-Chih, We regret to know that the sound insulation issue has affected your otherwise perfect stay. Your valuable feedback will help us to improve. Thank you for sharing your experience and we look forward to welcome you back again soon. Kind regards, Eva Moral General Manager

10/10 有夠讚

YEN FU

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 1 晚
Eva 於 2019年9月11日回覆
Dear Yen Fu, Your perfect rating left us with great pleasure for having you to stay with us. We are glad that you found the hotel to your liking. We look forward to your next visit! Kind regards, Eva Moral General Manager

6/10 一般般

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
周遭環境
在小印度區 環境髒亂 很多印度人 離捷運站也有一段距離
於 2019 年 9 月住了 4 晚
Eva 於 2019年9月9日回覆
Dear Valued Guest, Little India is a buzzing historic area that shows off the best of Singapore’s Indian community with rich culture and surrounded by traditional eateries, Hindu temples, spice shops, flower garland vendors and more. Our hotel being located in this area with easy access to the train station has given our guests a unique experience as well as the convenience to explore the city which we hope you will enjoy the same on your next visit. We look forward to your return! Kind regards, Eva Moral General Manager

8/10 不錯哦

Ambrose

親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
地點不錯, 很近MRT, 附近亦有大型商場, 在小印度區食店很多. 房間很少但我們整天都在外面玩所以沒關係, 早餐還可以.
於 2019 年 8 月住了 3 晚
Eva 於 2019年8月21日回覆
Dear Ambrose, Thank you for liking our hotel especially the strategic location which we are sure the easy accessibility has brought you delicious food, plenty of sightseeing and great shopping experiences. We look forward to your return! Kind regards, Eva Moral General Manager

10/10 有夠讚

FU CHANG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 1 晚
Eva 於 2019年7月27日回覆
Dear Fu Chang, Your pleasant stay has left us with the perfect rating, it is appreciated. We hope to see you again soon! Kind regards, Eva Moral General Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 6 月住了 3 晚
Eva 於 2019年7月3日回覆
Dear Valued Guest, Your pleasant stay has left us with the perfect rating, it is appreciated. We hope to see you again soon! Kind regards, Eva Moral General Manager

6/10 一般般

真實旅客

喜歡:整潔度和客房舒適度
This hotel locates in the middle of Little India. If you are a female and travelling alone, you may find the neighbourhood a bit intimidating. I did not feel safe to walk out freely from the hotel. Luckily Grab is extremely convenient in Singapore so I used Grab to travel directly back to the hotel every time when I went out. Apart from that, there are 2 towers for the hotel, one being the main tower with gym and reception, the other tower is opposite to the hotel, to get to the other tower, you need to cross the street, or go through the footbridge at the 4/F which may not be convenient, especially if you want to go to the gym in the morning. Try to request for rooms at the main tower.
於 2019 年 6 月住了 2 晚
Eva 於 2019年6月24日回覆
Dear Valued Guest, Thank you for sharing your experience. We trust you did enjoy your stay and we hope to welcome you back again. See you soon! Kind regards, Eva Moral General Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
價位合宜,住房品質不錯,惟住宿安排可能在隔壁棟,館內通行路線較為複雜
於 2019 年 6 月住了 3 晚
Eva 於 2019年6月12日回覆
Dear Valued Guest, Thank you for liking our hotel. We hope to welcome you back again. Kind regards, Eva Moral General Manager

8/10 不錯哦

CHUI SAN CECILY

喜歡:整潔度、住宿環境和硬體和客房舒適度
整體可以接受
於 2019 年 5 月住了 5 晚
Eva 於 2019年6月7日回覆
Dear CHUI SAN CECILY, We are happy you had a wonderful stay. Do visit us again! Kind regards, Eva Moral General Manager

6/10 一般般

Chi Chiu

喜歡:整潔度、住宿環境和硬體和客房舒適度
隔音太差
房間細小,隔音不佳,但床舖也舒服
於 2019 年 5 月住了 3 晚
Eva 於 2019年6月3日回覆
Dear Chi Chiu, We are happy that you liked the comfortable bed. However, it is disappointing that the room size is not up to your expectation. Nevertheless, we trust you did enjoy your stay and do visit us again. Kind regards, Eva Moral General Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 3 晚
Eva 於 2019年5月25日回覆
Dear Valued Guest, Thank you for your positive rating and we hope to welcome you back again. Kind regards, Eva Moral General Manager

8/10 不錯哦

Madeline

喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 2 晚
Eva 於 2019年5月20日回覆
Dear Madeline, We are happy to received your positive rating. Do visit us again soon! Kind regards, Eva Moral General Manager

8/10 不錯哦

真實旅客

於 2019 年 4 月住了 1 晚
Eva 於 2019年4月15日回覆
Dear Valued Guest, Thank you for your positive rating. Do share with us should there be any area that we can improve further. We trust that you did enjoy your stay and we hope to see you again. Kind regards, Eva Moral General Manager

10/10 有夠讚

Yi

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 3 晚
Eva 於 2019年4月2日回覆
Dear Yi, Your pleasant stay has left us with the perfect rating, it is appreciated. We hope to see you again soon! Kind regards, Eva Moral General Manager

10/10 有夠讚

Yu Sheng

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間設備新 地點也不錯在小印度 早餐也很豐盛
於 2019 年 3 月住了 3 晚
Eva 於 2019年3月22日回覆
Dear Yu Sheng, We are delighted to read all the praises you had for our beautiful property and enjoyed all aspects of our facilities and services. Do visit us again! Kind regards, Eva Moral General Manager

8/10 不錯哦

Maggie

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
酒店床舒服,乾淨,客服和清潔員工好好招待,check out 當天清潔姐姐還叫我們要食早餐,非常體貼。交通方便 ,好多野買,好有特式,
於 2019 年 3 月住了 2 晚
Eva 於 2019年3月14日回覆
Dear Maggie, It is with joy we read about your wonderful experience. We hope this will bring you back to stay with us again. Kind regards, Eva Moral General Manager

8/10 不錯哦

Ching-san

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 2 月住了 6 晚
Eva 於 2019年3月7日回覆
Dear Ching-san, Thank you for your positive ratings. Do share with us should there be any area that we can improve further. We trust that you did enjoy your stay and we hope to see you again. Kind regards, Eva Moral General Manager

4/10 不太好

真實旅客

不喜歡:員工素質和客房舒適度
住低層 早上8時 廟宇 打响鈡 小印度 附近ㄧ般 只是早歺好吃
於 2019 年 2 月住了 2 晚
Eva 於 2019年2月19日回覆
Dear Valued Guest, We seek your understanding that the bell ringing from the temple is the Hindus ritual which they practice in their prayers and please accept our apologies if this may have caused you any inconvenience. Nevertheless, we hope you did enjoy your stay and do visit us again. Kind regards, Eva Moral General Manager

10/10 有夠讚

Chihheng

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
舒適便捷cp值高
飯店位於小印度區,可以體驗異國風情,走路去地鐵跟食物區也很近。 飯店內十分安靜,早餐豐盛,餐點兩天各有些許不同,cp值滿高的,值得推薦
於 2019 年 1 月住了 2 晚
Eva 於 2019年2月12日回覆
Dear Chihheng, It is with joy we read about your pleasant stay especially the description of the walking experience you had which we hope it has allowed you to explore great sightseeing, shopping and indulge in delicious food. Your comments will provide a very meaningful reference to all the travelers. We hope your wonderful experience will bring you back to stay with us again! Kind regards, Eva Moral General Manager

10/10 有夠讚

CHUN WANG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 4 晚
Eva 於 2019年1月18日回覆
Dear CHUN WANG, Your perfect rating has brought smiles to the faces of all our Team Members. We hope your pleasant stay will bring you back to our hotel again soon! Kind regards, Eva Moral General Manager

4/10 不太好

真實旅客

不喜歡:員工素質和客房舒適度
Bad experience
Will not stay anymore. Don't know they have 2 towers. If you stay this hotel, you need to tell front desk to arrange main tower for your stay.
於 2018 年 12 月住了 2 晚
Eva 於 2019年1月10日回覆
Dear Valued Guest, It is with regret we received your feedback about your unpleasant stay. We would be grateful if you could share with us more of your experience for us to improve and make your next stay a wonderful one. Kind regards, Eva Moral General Manager

10/10 有夠讚

CHIYU

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 11 月住了 2 晚
Eva 於 2018年12月6日回覆
Dear CHIYU, Thank you for your perfect rating. We look forward to your next visit! Kind regards, Eva Moral General Manager

6/10 一般般

Huisheng

喜歡:整潔度和客房舒適度
於 2018 年 11 月住了 4 晚
Eva 於 2018年11月28日回覆
Dear Huisheng, Thank you for your rating. Do visit us again! Kind regards, Eva Moral General Manager

10/10 有夠讚

hok leung ghia

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
員工服務一百分,訓練有素好酒店
全新酒店,員工服務態度1oo分,清潔,近地鐵MRT. 附近小印度社區,非常親民,絕無不安感覺。
於 2018 年 11 月住了 2 晚
Eva 於 2018年11月13日回覆
Dear Hok Leung Ghia, It is excellent your time with us was so fantastic! We are especially grateful for your praise towards the hospitality from our Team Members. Feedback such as yours will serve as great encouragement and rest assured the feedback will be shared with the team. Thank you for sharing the experience of your pleasant stay. With this, we certainly look forward to your next visit. Kind regards, Eva Moral General Manager

8/10 不錯哦

KAR YEE CARRIE

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Overall experience is good. The room is clean and quiet. The hotel is just a few mins walk to Little India MRT. Breakfast is ok just that one day i found the coffee cup had stain on it.
於 2018 年 10 月住了 4 晚
Eva 於 2018年10月30日回覆
Dear KAR YEE CARRIE, We are happy that you had an overall great stay with us. Coffee cup with stain is unacceptable, please accept our apology and we will look into the matter. Thank you for sharing your feedback and we look forward to your next visit. Kind regards, Eva Moral General Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 1 晚
Eva 於 2018年8月28日回覆
Dear Valued Guest, Your positive rating left us with great pleasure for having you to stay with us. We are glad that you found the hotel to your liking. We look forward to your next visit! Kind regards, Eva Moral General Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
離地鐵站很近交通方便,但附近早餐的選擇不多 飯店景觀房有窗邊平台可坐在那看向窗外,景觀不錯 床及枕頭偏軟很好睡
於 2018 年 8 月住了 3 晚
Eva 於 2018年8月28日回覆
Dear Valued Guest, Thank you for your great review. We hope your wonderful experience will bring you back to our hotel soon! Kind regards, Eva Moral General Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
如果用住希爾頓的心情入住你會覺得失望!
在小印度區,近地鐵;大堂簡約不華麗,似精品酒店,如果用住希爾頓的心情入住你會覺得失望!check in 算快;房不大,還算新;服務可以;洗衣+乾衣要20坡紙;泳池細。
於 2018 年 8 月住了 1 晚
Eva 於 2018年8月21日回覆
Dear Valued Guest, We are happy that you found the hotel to your liking. We hope your wonderful experience will bring you back to us soon! Kind regards, Eva Moral General Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
小印度的好選擇
酒店非常新淨, 房間雖然小一點, 但仍然有足夠活動空間。 酒店位於小印度 附近餐廳主要食印度菜, 所以食其他東西就有點難度。 不過整體非常很好
於 2018 年 8 月住了 4 晚
Eva 於 2018年8月20日回覆
Dear Valued Guest, We are happy to learn that you were pleased with the room cleanliness as well as the hotel location. Other than Indian food, the famous Tekka Food Centre which is 5-minutes walk from our hotel is occupied with many stalls to filled up your stomach with delicious Chinese, Malay and Indian food. We hope the easy accessible of the hotel location will benefit you to explore around the next time you stay with us again. We look forward to your return! Kind regards, Eva Moral General Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 3 晚
Eva 於 2018年8月13日回覆
Dear Valued Guest, Thank you for your positive ratings. Do let us know should there be any area that we need to improve. We trust that you did enjoy your stay and we hope to see you again. Kind regards, Eva Moral General Manager

8/10 不錯哦

SHU LONG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good place to stay
於 2018 年 8 月住了 3 晚
Eva 於 2018年8月7日回覆
Dear SHU LONG, It is with pleasure that you found the hotel to your liking. The Team and I look forward to your next visit. Kind regards, Eva Moral General manager

8/10 不錯哦

CHIUNG YU

喜歡:整潔度、員工素質和住宿環境和硬體
地點不錯,唯有房間太小
於 2018 年 5 月住了 2 晚
Eva 於 2018年5月22日回覆
Dear Valued Guest, Thank you for taking a moment to share your experience. Thank you for your positive feedback and we are sorry that we did not meet your expectations in certain aspects. We hope you will consider staying with us again in the future. Sincerely, Eva Moral General Manager Hilton Garden Inn Singapore Serangoon

8/10 不錯哦

Johnson,Hong Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Cool location, clean place, nice staff
Heart of Little India, 5 mins from Tekka Centre (well known hawker center, good Indian food) and the subway (Little India MRT). Clean room, nice LG TV and window view. So there is this really cool looking temple just across the street and can be viewed from the window. 10pm they had a prayer and can be heard, but easily covered by the LG TV so no worries. If you are like me, (Asian dude) that setup your hair in the morning starting with a hairdryer. Only small issue is the hair dryer cable and socket placements, making it hard to blow your hair while having a mirror in sight unless stand in an awkward position. Good stay would definitely recommend.
於 2018 年 4 月住了 1 晚
Eva 於 2018年4月18日回覆
Dear Valued Guest, Thank you for taking a moment to share your experience. Thank you for your positive feedback. We note your comments in regards to the hair dryer and I will address your feedback with our team. We hope you will consider staying with us again in the future. Sincerely, Eva Moral General Manager Hilton Garden Inn Singapore Serangoon

10/10 有夠讚

CHIEN HAO

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很舒適的住宿。
很舒適的飯店,非常感謝。
Eva 於 2018年4月12日回覆
Dear Valued Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Sincerely, Eva Moral General Manager Hilton Garden Inn Singapore Serangoon

6/10 一般般

Theodore

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Eva 於 2018年4月10日回覆
Dear Valued Guest, Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Sincerely, Eva Moral General Manager Hilton Garden Inn Singapore Serangoon

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Eva 於 2018年4月3日回覆
Dear Valued Guest, Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Sincerely, Eva Moral General Manager Hilton Garden Inn Singapore Serangoon

10/10 有夠讚

Chih Hsiung

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 3 月住了 3 晚
Eva 於 2018年3月13日回覆
Dear Valued Guest, Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Sincerely, Eva Moral General Manager Hilton Garden Inn Singapore Serangoon

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
去新加坡的首選
好乾淨環境好靚酒店服務很好
於 2018 年 3 月住了 1 晚
Eva 於 2018年3月12日回覆
Dear Valued Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Sincerely, Eva Moral General Manager Hilton Garden Inn Singapore Serangoon