Dear Valued Guest,Thank you for your feedback. We are sorry to hear that you didn't enjoy your stay with us and that you found the room to be very basic.We strive to provide our guests with a comfortable stay and we apologize for falling short in this instance.We hope you will give us another chance to improve your experiance in the future.Best RegardsArton Boutique Hotel
8/10 不錯哦
YU TING
2023年5月8日
YU TING
於 2023 年 5 月住了 5 晚
Prabakaran 於 2023年9月25日回覆
Dear Valued Guest,Thank you so much for taking the time to leave us a 'Rating', it's much appreciated!Best RegardsArton Boutique Hotel
2/10 很糟糕
Man Chun
家庭旅遊
2022年12月30日
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Not a Boutique Hotel at All
We checked in on Dec 28 for US$218 for one night stay at the "Family Loft".
We got a room on the ground floor where you can hear the elevator "ding" when it arrives, and people walking across the lobby. The room has NO WINDOW. I was told there are rooms of the same type but they are not available at the period. The only ventilation is the air-conditioning which faces directly at the master bed on the upper floor. So you either freeze the people on the upper floor to death or you suffocate the person on the lower floor. The room is super tiny without enough area to open even one suitcase. I found ants in both sleep areas. The bathroom has no separation between the shower and the toilet.
This is not a "boutique" hotel. The setup is a budget hostel. There is no art or design that you'd appreciate. The only thing that associates with a "boutique" hotel is its price. If you were a budget traveler, this hotel is likely overpriced. You can definitely find similar price budget hotels that at least would give you a window. But if you actually have a larger budget but got misled by this hotel's "boutique" name and fish-eye photos on the website, you would be very disappointed.
The staff is helpful and friendly, being fair.
Stay away from this one: if you have the money, you will find this place disgusting. if you are on a budget, you will find this place over-priced.
Man Chun
於 2022 年 12 月住了 1 晚
Prabakaran 於 2023年9月25日回覆
Dear Valued Guest,Thank you for taking the time to share your feedback with us. Your feedback helps us to improve our service for everyone.We appreciate you bringing this to our attention, and we are sorry to hear you were disappointed with your stay.We strive to provide our guest with a comfortable and enjoyable stay and we apologies for failling short in this instance.We hope you will give us another chance to improve your experiance in the future.Best Regards,Arton Boutique Hotel
10/10 有夠讚
lai shan
2020年3月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很適合個人住,感覺很舒服!又便宜,每次來都訂這一家
lai shan
於 2020 年 3 月住了 1 晚
Arton 於 2020年4月18日回覆
Hi Lai Shan On,
Thank you for sharing your feedback with us. We hope to accommodate you again in the future!
Sincerely,
Arton
Dear Valued Guest,Thank you so much for your kind words and we are glad you had a very pleasant stay with us.Thank you again and hope to see you again to stay with us.Best RegardsArton Boutique Hotel
6/10 一般般
LI YAN
商務旅客
2019年12月10日
喜歡:整潔度
不喜歡:客房舒適度
2 bedroom is really small
too small
LI YAN
於 2019 年 12 月住了 1 晚
Justin, Front Desk 於 2019年12月13日回覆
Hello, greetings from Arton Boutique Hotel! We are sad to hear that your experience with us has been problematic. Our staff always strive to give you the best possible service and we will look into the issue at hand. We hope to see you again with a better experience with us. Thank you!
Hi Andy,
So glad that you enjoyed your stay in our Queen Loft Room...we sometimes have in-house promotions and offer them to our guests.
We hope you will visit soon.
Have a wonderful week!
Sir/Madam,
The adjacent building is undergoing some upgrading works. It may have intermittent noises but it does not carry on the whole day.
There are 3 MRT (Farrer Park, Lavender & Bendemeer Stations) within 6 - 12 minutes walk from the hotel.
Please accept our apologies for the inconveniences caused during your stay with us.
Thank you and have a good week.
10/10 有夠讚
建彬
2019年4月7日
喜歡:整潔度、員工素質和住宿環境和硬體
建彬
於 2019 年 4 月住了 4 晚
Team at Arton 於 2019年4月12日回覆
Sir/Madam,
Thank you for staying with us.
We hope it was a pleasant one.
Do visit us again soon.
10/10 有夠讚
建彬
2019年4月7日
喜歡:整潔度、員工素質和住宿環境和硬體
建彬
於 2019 年 4 月住了 4 晚
Team at Arton 於 2019年4月12日回覆
Sir/Madam,
Glad you had a pleasant stay and thank you for taking the time to grade us.
We hope to serve you soon!
Sir/Madam,
Thank you for staying with us.
We apologise for any inconvenience caused and will have the team improve on it.
Have a good weekend.
10/10 有夠讚
Wai Yiu
2019年3月5日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Can't find a better hotel than Arton in this price
The hotel is very near the East West Line and Downtown Line, less than 8 mins walk. You can easily to find food shop surrounding the hotel. The staffs are all very friendly and helpful. The room is cleaned, no special smell but just a bit small. Special note the neighbor building is under construction, sometimes will have noise but still acceptable. I will recommend this hotel to all travellers
Wai Yiu
於 2019 年 3 月住了 1 晚
Team at Arton 於 2019年3月7日回覆
Hi Wai Yiu,
So glad that you had a pleasant stay with us.
We always try to place guests away from the adjacent building.
Hope to see you soon on your next visit.
Have a good upcoming weekend!
Cannot checkin on time thus contacted staff in advance for alternative arrangement which was soon replied with appropriate actions taken.
Hotel generally clean and tidy, does not stink, and offers great price for its value.
New ecxperience on living in a double deck unit, great use ofthe space and high but some area are a bit tight.
good location and about 10mins walk to MRT.
Toan
6/10 一般般
Tour in S’pore,HKSAR
2017年3月12日
寜靜並鄰近食店
原本訂的是twin bed , 但只提供 一 queen size bed 房, 而在booking 時已加錢, 但反影問題時竟说是order 冇错,若要換房, 則要再加钱。
人在外地, 再說也徒勞。
Tour in S’pore
8/10 不錯哦
Mindy ,CN
2017年3月9日
喜歡:整潔度、員工素質和客房舒適度
Walking distance
Like the Area, and enjoy the food hall nearby. room is small but loft idea turn the room into a functional unit. good for one person on a business trip. it might be a bit tight for a family.
Mindy
8/10 不錯哦
sonny,HK
2017年3月9日
喜歡:員工素質和住宿環境和硬體
Singapore awayday
good location!! Clean but small!! 10mins walk to MTR
sonny
6/10 一般般
真實旅客
2017年3月5日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
small but nice
a really small room but well maintained, staff are nice.
真實旅客
6/10 一般般
真實旅客
2017年3月1日
喜歡:整潔度
真實旅客
6/10 一般般
WING MAN
2017年2月23日
不喜歡:員工素質、住宿環境和硬體和客房舒適度
Fair and clean hotel, 10 mins walk to MRT
Cons: twin room got maintenance problem and got free upgrade to loft room. However, a bit disappointed cause the room is very small. The room has no windows and has some smell of cigarette when air-con turned off. The bed and pillows are not that comfortable either.
Pros: The room is clean in overall and the bathroom is quite nice. Location is okay cause it only takes 10 mins walk from Lavender MRT station and there are some restaurants nearby.
WING MAN
8/10 不錯哦
Gaz,Hong kong
2017年2月20日
喜歡:整潔度、員工素質和客房舒適度
Comfort and near MRT
comfotable and near to the Lavender MRT station (about 3ins. walk).
Several local food Just located downstairs.
And a 7-11 Just in 1 minute walk.