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Reviews of Hotel QB Dongdaemun Gallery

2.5 out of 5
Hotel QB Dongdaemun Gallery
322-10, Jong-ro, Jongno-gu, Seoul, Seoul

Reviews

7.2

Good

Rating 10 - Excellent. 40 out of 211 reviews" "
Rating 8 - Good. 84 out of 211 reviews" "
Rating 6 - Okay. 57 out of 211 reviews" "
Rating 4 - Poor. 19 out of 211 reviews" "
Rating 2 - Terrible. 11 out of 211 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

KOKI

Stayed 5 nights in Nov 2023
Response from Hotel qb on 2023/12/28
Hello, thank you for staying at the hotel and giving us a rating.I will work harder and hope you have a good life.Looking forward to your next visit. Thank you

8/10 Good

Gabriel

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It was easy to find and access and the location was quite convenient. Though the room was small, it was well kempt. My biggest complaint was that the bathroom was super tiny, and that due to COVID-19, there was nothing like toothbrush, toothpaste, or bottled water being provided. This was the first place I saw to do that.
Stayed 1 night in Oct 2020
Response from staff on 2020/11/13
Thank you for using our hotel and for your good evaluation. I will do my best to be a comfortable and kind hotel. Toothbrush or toothpaste can be provided for a fee and you can contact the staff to purchase them.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super cute, very minimalist. The rooms are small but modern. The shower is a bit tricky and there isn’t too much privacy due to the size, but great for the price!
Stayed 1 night in Aug 2019
Response from staff on 2019/8/29
Thank you for your unbiased comments. We are looking forward to accommodating you next time. Thank you again

8/10 Good

YULAX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. You can ask for tootpaste and soup
Stayed 3 nights in May 2019
Response from STAFF on 2019/5/30
Thank you for your unbiased comments. We are looking forward to accommodating you next time. Thank you again.

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Just don’t get your hopes up
I wasn’t really greeted in a nice way and when I left nobody thanked me for staying, the room was covered in hairs and was dirty. The bed was comfortable and the location was convenient but everything else was bad to be honest.
Response from STAFF on 2018/9/7
Thank you for choosing our hotel and your objective review. There is no huge problem for normal communication despite of our staffs’ limited English ability. Don’t hesitate to consult our staff whenever you feel inconvenient. Thank you again.

6/10 Okay

Siew Hong

Disliked: Cleanliness, room comfort
Average hotel
An average hotel if you are looking for a room/bed to sleep in

6/10 Okay

Mona, Sydney

Liked: Cleanliness, room comfort
Cute small hotel, close to shopping and transport.
Nice, clean and simple hotel. Perfect for my short long weekend stay on my own. I arrived at midday, but room wasn't ready until 2pm. I was able to leave my bag with the hotel and head out for the day. I was on the top (4th) floor. No lift, only stairs to get up (not a big deal). Room was very spacious with a queen bed, air-con, TV, mini bar fridge, kettle and blowdryer. Small little closed in balcony off the room. Which would be lovely in cooler climates, but due to the heat was a bit humid. 2 bottles of water already in the fridge cold was nice. Only down side was the bathroom. It was very small. And the shower was a hose over the toilet. The button to switch from tap to shower wasn't working, so had to turn on the hose to brush my teeth. Water would leak out of the bathroom in to the main room. Not enough towels available to clean up the water spills. Over all the room was nice and comfortable and clean.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
reall small room
this is by far the smallest room I have ever seen. There is definately no storage space for luggage or aything. they just have two hangers on the wall. the tv is small and it's mounted on the walla so you can't swivel it around very inconvenient. there was no shower the shower head is connected to the sink so the whole bathroom becomes the shower. The walls and toilet get wet so when you are done getting dressed andaomeone has to use the toilet it becomes a wet mess. The walls are thing so you hea every single noise. I was very well dssapointed my check in was at 2 pm and I got to the hotel at 8 am. I hd to walk around and kill time. I definatey wont recommend this hotel as the staff didn't know english.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for Shopping trip to Seoul
Room was very small, but clean. Location was great

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Descent hotel with not so great cleaning
The hotel was not that bad, only gripe i had was when we asked them to clean our room they did not change the sheets or clean the bathroom and we were there for 10 days. I understand they want to be more eco friendly but atleast clean the toilet bowl and sink and change the sheets since they are white for guests who are there atleast 5 days or more. They just threw out the trash and folded up the comforter.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very close to the metro however, you have to walk through what looks like a dodgy area to get there. The hotel staff were friendly and accommodating and the facilities were adequate.

6/10 Okay

QW, Singapore

Overall its a pretty decent hotel
Pros: 1. The staff is pretty helpful and they mainly speak in Mandarin Chinese. They suggested different location where we can go and also places where we can have good food. (Although they themselves never try the food before, they recommended us based on previous customer's experience LOL) 2. Located very near the metro station Cons: 1. The hotel is pretty hard to locate at first 2. The room is rather small 3. Safety might be a problem, sockets are placed near washing basin.

8/10 Good

Kyle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great room, clean and comfortable and a great price. It is conveniently located, but the neighborhood isn't great.

4/10 Poor

Jung

Disliked: Room comfort

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
my feeling....
hotel staff was nice however the electricity was cut 2 out of 3 nights of my stay...not quite worth the price

8/10 Good

Verified traveler

Liked: Staff & service
Good
The room is small but service is very good

8/10 Good

Nishara, Mudgee, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little place in Dongdaemun
Very easy to locate: which was great. Staff were courteous and room super comfy. Would totally stay there again if I was in for a shopping trip

10/10 Excellent

Ivy, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time
The location is great. very convenient, just a min walk away from no.4 Dongdaemun exit. The staff are all bilingual. They try their best to help in every way. Just remember to ask for the mosquito repellent, otherwise all good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy hotel
Nice hotel staff which helps us in direction and even taking the effort to help with luggage even we are put on 4th level. The hotel is value for money, new and comfortable. Room cleaning has be informed on daily basis to reception. The only complain is bathroom is really small but overall, it is good.

6/10 Okay

Shogo

悪くはない。 指示とルールが有り、若い時の寮住まいを思い出した。
Stayed 2 nights in Apr 2024
Response from Hotel qb on 2024/4/5
ご利用ありがとうございます、レビューありがとうございます。またのご来店をお待ちしております

6/10 Okay

yuichi

Liked: Amenities
Disliked: Property conditions & facilities
2度目の宿泊です。 値段相応の部屋ですが、立地は抜群に良いです。
Stayed 3 nights in Jan 2024
Response from Hotel qb on 2024/1/9
こんにちは、チェックイン後のレビューありがとうございます。まず、私たちの不足した点について深くお詫び申し上げます。旅行中に十分満足できる宿泊環境を得られなかった点を改善するために努力します。もう一度謝罪します。楽しい生活を送ってください。ありがとうございます。

8/10 Good

Hina

Liked: Staff & service
Stayed 4 nights in Dec 2023
Response from Hotel qb on 2024/1/27
좋은 후기 감사합니다.

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hotel qb on 2023/12/28
Hello, thank you for staying at the hotel and giving us a rating.I will work harder and hope you have a good life.Looking forward to your next visit. Thank you

6/10 Okay

Satoko

Business traveler
Response from Hotel qb on 2024/2/28
您好，感謝您在入住後給我們提供真誠的反饋。首先，我想對我們酒店的住宿表示誠摯的歉意。如果您在入住時有任何問題，請隨時向酒店工作人員反饋，如果出現任何問題，我們將立即作出迴應。祝你生活愉快，謝謝。

8/10 Good

Ayako

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
スタッフの対応は大変素晴らしかったです。 しかしながら、もう少し清掃はして欲しいです。
Stayed 3 nights in Dec 2023
Response from Hotel qb on 2023/12/5
こんにちは、チェックイン後の真摯なコメントありがとうございます、私たちはより一層努力し、またのご来店をお待ちしております。良い一日を、ありがとう。

6/10 Okay

WEN LIEN

Traveled with family
Disliked: Cleanliness
Stayed 5 nights in Nov 2023
Response from Hotel qb on 2023/11/23
您好，謝謝您入住酒店並給予評價。我會更加努力工作，希望您過上愉快的生活。期待下次光臨。謝謝

4/10 Poor

TOSHIHIKO

Disliked: Cleanliness, amenities, property conditions & facilities
ベットが汚かった。エレベーターもない。最終日に自分でゴミを処理しなければならない。ゲストハウスのようだ。しかしアクセスはとても良い。
Stayed 2 nights in Nov 2023
Response from Hotel qb on 2023/11/9
こんにちは、チェックイン後のレビューありがとうございます。まず、私たちの不足した点について深くお詫び申し上げます。旅行中に十分満足できる宿泊環境を得られなかった点を改善するために努力します。もう一度謝罪します。楽しい生活を送ってください。ありがとうございます。

8/10 Good

??

Liked: Cleanliness, staff & service, amenities
LINEでやり取りできて良かった。
Stayed 4 nights in Oct 2023
Response from Hotel qb on 2023/10/19
こんにちは、チェックイン後のレビューありがとうございます。まず、私たちの不足した点について深くお詫び申し上げます。旅行中に十分満足できる宿泊環境を得られなかった点を改善するために努力します。もう一度謝罪します。楽しい生活を送ってください。ありがとうございます。

8/10 Good

YI-WEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
雖然有缺點，但還是會回來預定住宿的飯店
跟媽媽第一次到首爾玩，這間住宿讓我們在異地，感覺不那麼陌生，房務人員有些會中文，如果有問題用line詢問，也可以用中文，溝通完全沒有問題。 一到就馬上請他們幫忙訂橋村炸雞，也超快就送到，以為很遠，其實只在走路不用五分鐘的地方😆要現場吃也很方便 美中不足的是房間稍小一點，但夠用！ 浴室洗澡完，門縫會莫名滲水到房間地板，還有門有點難推拉，房間稍為潮濕的感覺。 入住時，枕頭套有污漬，店家可能往後需要留意。 地板也有上批住宿的頭髮，床底板下也沒有清掃乾淨，灰塵蠻多的。 以上兩點可能需要留意，以免讓房客住宿感受偏差。 整體來說，服務滿分，住宿空間偏小，房間整潔度還可以在好，交通便利度滿分。
大廳
Stayed 5 nights in Oct 2023
Response from Hotel qb on 2023/10/19
感謝您的推薦，關於您指出的問題，我們也會盡量通過增添浴簾等方法予以改進，也期待您的下次光臨。

10/10 Excellent

SATSUKI

普通でした
Stayed 2 nights in Oct 2023
Response from Hotel qb on 2023/10/8
Hello, thank you for the real evaluation after your stay, look forward to your next visit, I wish you a happy life, thank you

6/10 Okay

YOKO

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
マイナス点 ・駅の最寄りの出口は階段しかなく、荷物が多い場合1番遠い出口から出ないといけない。 ・道路向かいが24時間営業？のお店で夜中も10分おきくらいに長めの電話の音とおじさんの声が聞こえて、私は仕方なくイヤホンして寝たが友達が眠れなかったらしく耳栓必要。 ・夜中は1人だとかなりホテルまで暗く人通りが無い道なので心細いと思う。 良かった点 ・最寄りの出口からは近い。 ・スタッフの方が親切。 ・歯ブラシがあった。 ・ホテル周辺の飲食店が充実、コンビニも多い。 ・東大門歴史文化駅からも歩ける。
Stayed 2 nights in Sep 2023
Response from Hotel qb on 2023/9/7
こんにちは、チェックイン後の全般的な評価に感謝いたします。私たちが積極的に改善して、もっと頑張って、次の訪問を楽しみにしています。楽しい生活をお過ごしください。ありがとうございます。

10/10 Excellent

YUHUI

Stayed 6 nights in Aug 2023
Response from Hotel qb on 2023/8/29
您好，感謝您入住之後的真實評價，祝您生活愉快，謝謝

2/10 Terrible

NOZOMI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
お湯が出ない
Stayed 2 nights in Aug 2023
Response from Hotel qb on 2023/8/12
完璧なチェックインができなくて申し訳ありません。関連設備を確認してみます。監督を歓迎します。ありがとうございます。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4Fまでキャリーを運んでくれて、コンセント忘れでLINEですぐ借りれました。駅近で東大門ナイトショッピングにも歩いて行けました。
入口
可愛い階段
Stayed 2 nights in Jul 2023
Response from Hotel qb on 2023/7/22
お客様へこんにちは、良いレビューを送っていただき、誠にありがとうございます。 お客様のレビューが力になります。 お客様に幸運がありますように。 ありがとうございます。

10/10 Excellent

Erika

Stayed 5 nights in Jun 2023
Response from Hotel qb on 2023/8/8
Thank you for your favorable comments, wish you a happy life, thank you!

2/10 Terrible

Koshi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Hotel qb on 2023/6/28
Thank you for using it.

8/10 Good

I FAN

Liked: Staff & service, property conditions & facilities, room comfort
住宿心得
Check in時因為時間未到，我的房間在二樓 ，她幫我直接先把行李放進房間，態度很好。 但晚上準備洗澡時發現水是髒的，通知服務人員後 也很積極的幫我處理 ，過程中老闆也感到對我很抱歉 ，不過他們積極的態度讓我也不會感到不開心，有個缺點是房間的邊邊還是有些遺落的頭髮沒有清理乾淨，這點需要在注意一下 ，房間隔音不太好 ，可以聽到隔壁講話的聲音。 距離地鐵東大門出口4號也很近 ，對面可以搭機場巴士到機場很方便。
Stayed 3 nights in Jun 2023
Response from Hotel qb on 2023/6/24
您好，非常感謝您的留言，我們會認真聽取您的意見，會在衛生方面加強改進，祝您生活愉快！謝謝：）

8/10 Good

MEI YEE BELLA

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. The most inconvenient thing is that there is no normal elevator
Stayed 3 nights in Jun 2023
Response from Hotel qb on 2023/6/28
Thank you for the good rating. Our hotel doesn't have an elevator, but our staff is actively helping you carry your luggage. Thank you.

10/10 Excellent

Toshiko

Stayed 3 nights in May 2023
Response from Hotel qb on 2023/6/28
良い点をくださってありがとうございます。

8/10 Good

Shinnosuke

Stayed 3 nights in May 2023
Response from Hotel qb on 2023/6/28
良い点をくださってありがとうございます。

8/10 Good

Keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
初めて利用しました。東大門駅からも近く、遅くまで買い物しても歩いて帰れるので便利でした。スタッフの方ともLINEで連絡取り合えるので到着が遅れましたがスムーズでした。
Stayed 2 nights in May 2023
Response from Hotel qb on 2023/6/28
良いレビューありがとうございます。

2/10 Terrible

Haruka

Disliked: Cleanliness, staff & service
渡韓初めての人にはおすすめできません。 安いのでしょうがないですが清掃が行き届いてなく、前の人が使ったと思われるカミソリが置いてあるなど汚い部分が目に入ります。
Stayed 3 nights in May 2023
Response from Hotel qb on 2023/6/28
ご利用にご不便をおかけして大変申し訳ございません。 一層の清潔管理万全を期します。 ありがとうございます。

10/10 Excellent

Yuichi

Liked: Cleanliness, staff & service
駅近でした。LINEでチェックイン、チェックアウトだったので、簡単にで行うことができました。
Stayed 4 nights in May 2023
Response from Hotel qb on 2023/6/28
良いレビューありがとうございます。

4/10 Poor

Hin Yu

Stayed 1 night in Mar 2023

8/10 Good

Satoko

Stayed 2 nights in Mar 2023

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
便利な場所にあります
仕事のため市場からも近いので、今回初めて利用しました。フロントデスクがないので、あまり旅慣れていない方は少し不安を感じるかもしれませんが、LINEやカカオトークなどのアプリでホテルの方と連絡が取れるので　困った事があれば直ぐに対応してくれます。 気になった点は、韓国のバスルームにありがちな狭いスペースでのシャワーになるので、 気をつけていても便座は濡れてしまいます。 (拭けば大丈夫なので、私は気になりませんでしたが) 後、壁が薄いのでお隣の方のTVの音が聞こえます。　　タオル交換、お部屋のお掃除、ゴミ捨て等は　必要な時に頼むシステムなので　全てをお任せしたい方には不向きかと 思いますが、ホテルの方々はフレンドリーで 優しい方々でした。　場所も地下鉄2駅の間にありアクセスは便利ですし、周りにも沢山飲食店もあります。　
Stayed 5 nights in Mar 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from 매니저 on 2020/11/13
우리 호텔을 이용해주셔서 감사드립니다. 항상 편안하고 친절한 호텔이 되도록 최선을 다하겠습니다

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
후기
방음 빼고 다 좋네요
Stayed 1 night in Oct 2020